Training Consultant

• 2020 - Present

Assistant Sales Manager

• Apr 2018 - Mar 2020

Store Manager

• Oct 2016 - Apr 2018

• Attract, inspire, retain and promote top talent passionate about our customers and our brands.• Knows and understands store in detail and understands the competition in the market.• Operate with regard to staffing, payroll, marketing and visual merchandising and meet all execution and compliance goals.• Demonstrates business acumen including sales, profitability, inventory, and shrink. • Aim to meet business sales goals, create compelling customer experiences, while holding associates accountable for following all policies and procedures.

Field Market Manager(NEST)

• Mar 2016 - Oct 2016

• Design the content and methods to support various audiences in experiencing, accessing, and applying the information necessary to help them successfully position, sell, install, use, manage, and troubleshoot Nest products and services.• Improve the learning, performance and satisfaction of consumers, professionals, and sales/support representatives.• Facilitate large and small group trainings on product features in order to support their understanding and increase their knowledge of Nest products and services• Provide and fix visual merchandising and ensuring products are displayed to attract consumer interest

Market Development Manager(GoPro)

• Jul 2015 - Feb 2016

• Responsible for 70+ NRO within Michigan.• Provide and fix visual merchandising and ensuring products are displayed to attract consumer interest.• Facilitate large and small group trainings on product features in order to support their understanding and increase their knowledge of GOPRO products and services.• Provide individual coaching for District Managers, Retail Store Managers, and Sales Associates to ensure individual learning needs are met.• Assist in On the Floor training for newly hired associates to help them get acclimated to GOPRO products, services.• Present strategies to store leadership to position GOPROs as a product of choice.• Collaborate with store leadership to develop a customized plan that would work best for their store, market, and consumer base.• Research competitor products and services in order to provide a direct comparison to employees and customers.• Develop incentives and contests to help drive sales within the territory.• Participate in trade shows and special events.

Territory Field Manager

• Sep 2012 - Jul 2015

• Responsible for 160+ Core Retail, TPR, NRO/Independent, and Indirect Stores within Michigan and Ohio.• Build relationships with employees and management of all levels at various carries including T-Mobile, AT&T, and Verizon Wireless.• Provide suggestions on visual merchandising and ensuring products are displayed to attract consumer interest.• Facilitate large and small group trainings on product features in order to support their understanding and increase their knowledge of Nokia products and services.• Provide individual coaching for District Managers, Retail Store Managers, and Sales Associates to ensure individual learning needs are met.• Assist in On the Floor training for newly hired associates to help them get acclimated to Microsoft/Nokia products, services, and technology.• Present strategies to store leadership to position Nokia phones/tablets as a product of choice.• Collaborate with store leadership to develop a customized plan that would work best for their store, market, and consumer base.• Research competitor products and services in order to provide a direct comparison to employees and customers.• Develop incentives and contests to help drive sales within the territory.• Participate in trade shows and special events.