Noa Lupu

Customer Success Manager at Planable
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Contact Information
us****@****om
(386) 825-5501
Location
Bucharest, Romania, RO
Languages
  • English Professional working proficiency
  • Italian Limited working proficiency
  • Romanian Native or bilingual proficiency

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Bio

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5.0

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Alexandra Enachescu

Noa is a breath of fresh air, profesionally and personally. Due to her open mind, her involvement and her ability to take on new responsibilities, she stands out in any team. She has a very mature way of thinking and is very reliable, qualities that are extremely valuable in marketing and communication. Noa will definitely be a pleasure to work with if you're looking for a talented professional and a dedicated team player.

Beatrice Mituleci

Noa is a great account manager, highly skilled in project management and problem solving. She's also very creative, empathetic and can adapt very easily to new situations. Not to mention she gives great movies recommendations. If you're looking for someone both dedicated to her job and friendly, Noa is the most suitable for your team.

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Customer Success Manager
      • Jan 2022 - Present

    • Customer Success Specialist
      • Oct 2020 - Mar 2022

      As a former Planable client I have an insight on what our customers want and need. My main job is to make sure that our clients are as happy as can be, but most importantly, that they feel heard.

  • MakeSense
    • Bucharest, Romania
    • Account Manager
      • Oct 2016 - Oct 2020

      Mainly an account manager, I kept in close contact with the client making sure the communication strategy was implemented accordingly. I worked both for the communication department and the creative department where I was the main liaison between our creative team and the client. I also was involved in building a strategy, a communication and PR plan, handling media relations, or managing a Social Media page. I was often in charge of managing different tactics involving bloggers or influencers. Briefing them, making sure they delivered what we asked, and finally reporting the results back to the client always having in mind the objectives we set. As to Social Media accounts, I did everything from coming up with a strategy, creating the content, community management, ads management to reporting, and making sure the KPIs were met. Show less

    • Romania
    • Human Resources Services
    • 1 - 100 Employee
    • PR Assistant
      • Feb 2016 - Oct 2016

      I was in charge of barter media partnerships with universities, student associations, and relevant media outlets, contacting them, briefing them, staying in touch, and reporting at the end of the event. I also helped with organizing the event in several cities and was in charge of finding and coordinating volunteers. I was in charge of barter media partnerships with universities, student associations, and relevant media outlets, contacting them, briefing them, staying in touch, and reporting at the end of the event. I also helped with organizing the event in several cities and was in charge of finding and coordinating volunteers.

    • Romania
    • Human Resources Services
    • 1 - 100 Employee
    • PR Intern
      • Sep 2015 - Dec 2015

Education

  • Scoala Nationala de Studii Politice si Administrative (SNSPA)
    Bachelor's degree, Public Relations, Advertising, and Applied Communication
    2013 - 2016
  • Università degli Studi di Bari
    Bachelor's degree, Communication and Media Studies
    2015 - 2015
  • Colegiul National "Mihai Viteazul" Bucuresti
    Bacalaureat, Matematica - Informatica
    2009 - 2013

Community

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