Experience

Runners Need

• United Kingdom
• Retail
• 1 - 100 Employee

• • Mar 2018 - Present

• • Apr 2016 - Mar 2018



Sweatshop

• Retail
• 1 - 100 Employee

• Store Manager

  • Dec 2014 - Mar 2015

  • Responsible for the managing the full operations of the store. • In charge of managing wage control • Carefully and consistently managing stock Loss (Managing control) • Monitoring store turnover to assess P&L. • Built solid relationships with the Sweatshop Running Community • Conducted in-depth motivational and inspiring staff development and training sessions. • Carried our effective local marketing activities to build awareness. • Facilitated mystery shop days to assess levels of customer service. Key Achievements: • Hit and increased every turnover target given during my time at Sweatshop, which included record week and record days takings for the store. • Increased Sweatshop Running Community attendance by 15%. • Passed stock take at first attempt when pervious one showed a very high percentage of stock loss. Show less



Sports Direct Group

• London, United Kingdom

• Specialist Footwear / Training Manager

  • 2010 - 2013

  * Responsible for maximizing sales within wage control. * Specialist Footwear Training, responsible for offering expert knowledge and advice for all sporting products. * Driving sales upwards through advanced knowledge. * Responsible for 10,000 managing pairs of footwear. * Reduced stock loss for the past 3 years. 1.2% in 2009, 0.95% in 2010, 0.75% in 2011, 0.65% in 2012. * Responsible for managing up to 70 staff at any one as the Duty Manager. * Point of contact for brand visits. Key Achievements: * Responsible for driving completion on SKU - Special Knowledge Underground (Online training tool). Was awarded an all expenses paid trip to New Zealand for the Rugby World Cup 2011. * Decreased Footwear stock from 1.20% in 2009 to 0.65% over a period 3 years. * Increased turnover over the period of 3 years, shown below. 2009/10 - £1.9M 2010/11 - £2.12M (+12%) 2011/12 - £2.44M (+15%) 2012/13 - £2.88M (+18%) 2013/14 – Currently on target for £3M Implemented regional training for football boots embroidery service worth approx £100K per annum. *Member of the Karrimoor Development Team. Awarded a trip to Switzerland to help strategize. Show less



Sports Direct

• United Kingdom
• Retail
• 700 & Above Employee

• • 2008 - 2010

  * Responsible for all managerial duties. * Highly specialized in Gait Analysis to assess customer’s specific footwear needs, resulting in the exact match footwear to be recommended for use. * Stock valuations, ensuring that all the shoes in stock are displayed as appropriate. * Managed a small a team of approximately 12 members of staff. * This branch has the highest turnover of Sq Ft in the company. * Successfully managed to reduce stock loss from 0.75% down to 0.50%. * Achieving sales of up to 1500 pairs of shoes a week with a stock holding of up to 5000 pairs.* Footwear is responsible for an average of 35-40% of the store takings Show less

• • 2008 - 2008

  * Responsible for controlling 50,000 pairs of shoes spread over the 6 stockrooms with 4,000 different styles and weekly sales of up to 5,000 pairs a week.* Confidently managed 20 members of staff in the footwear department. * Carrying out stock valuations, ensuring that all the store stock was on display.

• • 2007 - 2008

  * Responsible for managing specialist vintage and rare sneakers. * Notifying people about the sale through sneaker forums. * Negotiating prices with collectors and shop owners.* Identifying counterfeit product and making sure these were not sold, removed and were destroyed.* Liaising with the UK distributor of Sole Collector magazine with current values of shoes, I arranged for him to visit the store and gave him a tour of stock room where he gave me a current value on certain pieces. Show less

• • 2004 - 2007

  * Responsible for full department valuation, watching and assessing how the current manager was running the department.* Identifying various issues and working with the manager on ways to become compliant and improve on any current issues. * Educating the store managers on why certain polices are in place and are used correctly. * Managing staff to work in shops which has a well run department for them to get further training and see how a department if it is run well can he very successful. Show less



Lillywhites (Sports Direct)

• London, United Kingdom

• Cricket Sales Manager

  • 2002 - 2003

  * Meeting and exceeding targets set by the Managing Director. * Controlling wage spend within set percentage against takings. * Providing the highest possible standards as expected from a store that carried the Royal Warrant. * Responsible for carrying out product training, organizing training with manufacturers and organizing factory visits for staff so they can fully understand how products were made. * Responsible for managing stock levels and control. * Meeting and exceeding targets set by the Managing Director. * Controlling wage spend within set percentage against takings. * Providing the highest possible standards as expected from a store that carried the Royal Warrant. * Responsible for carrying out product training, organizing training with manufacturers and organizing factory visits for staff so they can fully understand how products were made. * Responsible for managing stock levels and control.