Nnamdi Nwankwo
client service repesentetive at HealthHelp- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Richmond, Texas, United States, US
Languages
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English -
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Bio
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Experience
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client service repesentetive
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Customer Service Associate
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Customer Service Associate
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Jan 2015 - May 2015
• Receives requests by mail, telephone, or in person regarding insurance claims/policies. • Responds to inquiries from policy holders, providers and/or others for information and assistance. • Performs research to respond to inquiries and interprets policy provisions to determine most effective response. • Mails or routes claim forms and supporting documentation to various units for final processing. • Independently responds to inquiries, grievances, complaints or appeals ranging from routine to moderate complexity. • May seek assistance with complex customer services issues. Show less
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