Nnamdi Nwankwo

client service repesentetive at HealthHelp
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Contact Information
us****@****om
(386) 825-5501
Location
Richmond, Texas, United States, US
Languages
  • English -

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Experience

    • client service repesentetive

    • Customer Service Associate
      • Jan 2015 - May 2015

      • Receives requests by mail, telephone, or in person regarding insurance claims/policies. • Responds to inquiries from policy holders, providers and/or others for information and assistance. • Performs research to respond to inquiries and interprets policy provisions to determine most effective response. • Mails or routes claim forms and supporting documentation to various units for final processing. • Independently responds to inquiries, grievances, complaints or appeals ranging from routine to moderate complexity. • May seek assistance with complex customer services issues. Show less

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