Nikolaos Linos

Airline Agent at Skyserv(Cyprus)Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Athens, Attiki, Greece, GR
Languages
  • English Full professional proficiency
  • Greek Professional working proficiency
  • Portuguese Professional working proficiency
  • Spanish Elementary proficiency

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Bio

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Credentials

  • Transportation of Dangerous Goods Training
    Skyserv(Cyprus)Ltd
    Nov, 2022
    - Nov, 2024
  • SPEN - School of advanced military training for recruits
    Greek Army
    Mar, 2022
    - Nov, 2024
  • Dean's List Award - Outstanding Dissertation
    University of Southampton
    Nov, 2021
    - Nov, 2024
  • Dean's List Award
    University of Southampton
    Jan, 2019
    - Nov, 2024

Experience

  • Skyserv(Cyprus)Ltd
    • Cyprus
    • Airlines and Aviation
    • 1 - 100 Employee
    • Airline Agent
      • Oct 2022 - Present

      • Managed and coordinated airline operations for multiple airlines (Sky Express, EgyptAir, Blue Bird, IsraAir, United Airlines, among others) requiring effective time management with zero room for error. • Manage communications with customers, maintaining one of the highest customer satisfaction rates in the company. • Responsible for managing schedules of daily flight routes in coordination with Load & Operation Control. • Implemented passenger safety protocols to ensure compliance with industry regulations and company policy. • Providing training to new employees. • Using various computer programs and software to manage reservations, check-in passengers, and provide travel-related information to customers. Staying up-to-date with new technologies and systems to improve efficiency and customer service. Show less

  • Greek Army
    • Greece
    • Defense & Space
    • 700 & Above Employee
    • Technical Assistant (Artillery Observer)
      • Jan 2022 - Jul 2022

      • Responsible for calculating projectile path and directing artillery fire against land, sea and air enemy positions using state-of-the-art equipment. • Trained to support mission control through high-tech equipment to identify, locate and communicate threats to friendly units and combat teams • Responsible for calculating projectile path and directing artillery fire against land, sea and air enemy positions using state-of-the-art equipment. • Trained to support mission control through high-tech equipment to identify, locate and communicate threats to friendly units and combat teams

  • The HEINEKEN Company
    • Netherlands
    • Food and Beverage Services
    • 700 & Above Employee
    • Event and Product Marketing Intern
      • Aug 2019 - Sep 2019

      • Designed and implemented marketing campaigns for subsidiary brands resulting in a 15% increase on year-on-year sales • Implementation of pre-season marketing event targeting local hotspots, achieving an increase in brand visibility. • Co-Represented Heineken within the national business exhibit and networked with stakeholder groups. • Supported activities and processes to launch new product; successfully executed exceeding expected sales by 11%. • Organized and led small team in designing internal event for 300 Heineken employees to celebrate product launch Show less

  • OPA Bar and Restaurants
    • Bath, United Kingdom
    • Bar Staff, Bar Supervisor
      • Sep 2016 - Aug 2017

      • High quality and fast-working environment working with trained professionals • Familiar with Health and Safety procedures • Developed invaluable customer relation skills • High quality and fast-working environment working with trained professionals • Familiar with Health and Safety procedures • Developed invaluable customer relation skills

  • DHOW Moçambique
    • Mozambique
    • Restaurants
    • 1 - 100 Employee
    • Bar Staff
      • Apr 2013 - May 2016

      Carefully controlled environment where high quality and speed is given upmost importance. Experience in all departments from Customer relations to the kitchen. Carefully controlled environment where high quality and speed is given upmost importance. Experience in all departments from Customer relations to the kitchen.

Education

  • University of Southampton
    Master's degree, International management
    2020 - 2021
  • University of Southampton
    Bachelor of Science - BS, Business Administration, Management and Operations
    2017 - 2020
  • Bath academy
    UFP, Business
    2016 - 2017
  • Maputo International School
    AS Levels, IGCSE
    2007 - 2016

Community

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