Nicholas Koros

Head of Product Development at Airtel Kenya
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KE

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Emmanuel Boakye Ababio

I’ve had the pleasure of working with many professionals in our line of work, but Nicholas is someone who I will always remember fondly since I started my career working alongside him. Not only did he show me many tricks of the trade, but he helped me navigate the company’s internal processes and supported my onboarding. Under his supervision, I completed some of my best work and was able to gain valuable professional experience. His dedication to his craft is nothing short of inspiring, and his ability to coach others is something that I’ll miss. I’m grateful to have worked with Nicholas and highly recommend him to any company.

Kelvin Mwangi

Nicholas Koros is one of the most delightful people I had the pleasure of working for in my career. He has a unique ability to keep a team organized and on schedule in challenging situations. His humour and hard work fostered a healthy work environment. I highly recommend working with Koros.

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Experience

    • Kenya
    • Telecommunications
    • 700 & Above Employee
    • Head of Product Development
      • Jun 2022 - Present

      As the Head of Product Development at Airtel Money, I lead the strategic planning and execution of product development initiatives for the organisation. This includes identifying market opportunities, conducting market research, and defining product vision and roadmaps. I am also responsible for managing and working closely with cross-functional teams, such as engineering, design, and marketing, to ensure successful product development and launch. Additionally, I am responsible for tracking and analysing key performance metrics to ensure that products meet or exceed customer and business needs and for staying up-to-date with industry trends and the competitive landscape to inform product development decisions. Overall, my role is to lead the creation of innovative mobile money products that drive revenue, improve customer experience and support the overall business strategy. Show less

    • Government Administration
    • 700 & Above Employee
    • Chairman QR Payments Standardisation Committee
      • Jan 2022 - Present

      Chairing the QR Payments Standardisation Committee at the Central Bank of Kenya, my role involves leading the committee in developing and implementing standards for using QR codes in payment systems within the country. This would include working with stakeholders such as banks, mobile network operators, and merchants to ensure that all QR code-based payment systems are secure, reliable, and interoperable. Additionally, I oversee the testing and certification of QR code-based payment systems and monitor compliance with the standards established by the committee. I also represent the committee in various forums and engage with other regulators and central banks on using QR codes for payments. Show less

    • United States
    • Wellness and Fitness Services
    • 100 - 200 Employee
    • Agile Project Manager
      • Jun 2022 - Aug 2022

      As Agile project manager, I am responsible for planning, leading, and coordinating Agile project teams, as well as managing multiple concurrent high-visibility projects, and: 1. Working with and enabling teams to achieve a high level of performance and quality, keeping teams accountable for their work, removing obstacles, and mentoring less experienced team members. 2. Determining the project's timeframe and scope while maintaining a balance between this and timely and consistent value delivery and preparing and leading working and project status meetings. 3. Delivering Agile initiatives provide users with exceptional business value. 4. Supporting the product owner in managing communications with stakeholders, customer expectations for deliverables, and establishing a practical project governance framework. Show less

    • Kenya
    • Financial Services
    • 1 - 100 Employee
    • Regional Head Product Manager
      • Jan 2022 - Jul 2022

      In this role I am responsible for Product Planning and Execution throughout the Product Lifecycle. This includes defining the product vision, gathering, prioritizing, and communicating product and customer requirements to the rest of the organization, as well as collaborating closely with engineering, sales, marketing, and support to ensure revenue and customer satisfaction targets are met.

    • Senior Project Manager
      • Sep 2018 - Apr 2022

      Among seven further government projects, I developed and implemented the following:The top priority sectors are government e-revenue; the third and fourth objectives are education and health.1. E-GOVERNMENT REVENUE: -Revenue growth for E-Government Project since Inception 1. Government of Embu County- More than +$2,590,582.42 (Year 2018-Date) 2. Government of Meru - More than +$6,423,376.25 (Year 2018-Date) 3. Government of Bomet County - Over +$1,218,026.54 (Year 2019-Date) 4. Tharaka Nithi County Government - Over +$850,648.60 (Year 2017-Date)2. EDUCTION SECTOR:Beginning in 2017, we began work on automating the KASNEB system, which serves as a regional examination institution for accountancy and company secretarial activity in the following countries: Kenya; Uganda; Tanzania; Zambia; Malawi; Lesotho; Botswana and Swaziland; and Zimbabwe. Registration for students, access to academic materials, and payments are all made with ease using the system.3. HEALTH-Digitised Web and mobile-based registration and revenue collection platform of the National Health and Insurance Funds (NHIF) countrywide for members.Additionally, we developed initiatives such as the Linda Mama health subsidy, which involves the registration, verification, and delivery of vouchers to expectant mothers. Show less

    • Deputy Chief Technology Officer
      • Mar 2020 - Jan 2022

      Contribute to department and team leadership by collaborating with other departments to understand business requirements and coordinate the implementation of technical projects on behalf of the Chief Technical Officer (CTO).

    • Product Owner - E-Payment Gateway (Checkout)
      • Feb 2021 - Aug 2021

      Led the Research and Development team in designing, building, and deploying Electronic Payment checkout 2.0, a rework of the company's checkout system designed to improve the customer experience and the efficiency of the checkout process.

    • Product Owner - Jambopay Market
      • Apr 2020 - Apr 2021

      Provided hands-on leadership for the team in envisioning, developing, and launching Jambopay Market, the company's first business-to-consumer (B2C) product.Growth:Vendors - 100Revenue - Over $1MJambopay Market - Online Shopping Jambopay Market is an authentic Kenyan e-commerce platform. You may now easily and securely purchase authentic fresh groceries, beverages, gadgets, cosmetics, energy items, and household necessities, as well as pay your bills.

    • Project Support Officer
      • Feb 2017 - Aug 2018

      Supported the project management office with the implementation and rollout of the Nairobi county government's electronic revenue collecting system in multiple sub-counties.I aided the government team in their revenue collecting efforts by providing training, facilitation, and on-site collection.The project ran from 2014 to 2019.1. Increase in revenue from $70 million to $130 million (86 percent)2. Compliance with business regulations grew from 91,000 to 127,000.3. Reduced service delivery time from 90 days to 30 minutes4. Kenya's ranking in the World Bank's Economic Outlook Database (EODB) index increased by 21 places.5. Decreased corruption by up to $10 million Show less

    • Canada
    • Non-profit Organizations
    • 700 & Above Employee
    • Country Project Manager - Global Volunteer
      • Jan 2015 - Dec 2017

      Nationally curated Social projects that contribute to the United Nations' Sustainable Development Goals by tackling the issues that are important to you. Throughout my mandate, I initiated seven projects associated with the United Nations' Sustainable Development Goals (SDGs), with the purpose of improving quality eduction, health and well-being, decent work and economic growth. Nationally curated Social projects that contribute to the United Nations' Sustainable Development Goals by tackling the issues that are important to you. Throughout my mandate, I initiated seven projects associated with the United Nations' Sustainable Development Goals (SDGs), with the purpose of improving quality eduction, health and well-being, decent work and economic growth.

Education

  • The University of Salford
    Master of Science - MSc Project Management, Project Management
    2022 -
  • Kenya Methodist University
    2014 -

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