Nkechima A.
Case Manager at Citizens Inn, Inc.- Claim this Profile
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Bio
Pat Sutton
Partners in Health’s Community Tracing Collaborative (CTC) is the earliest and most ambitious contact tracing program to help people safely isolate and quarantine during the COVID-19 pandemic. Chima's role as a Unit Lead is so appreciated! So many times I felt it was 'Chima to the rescue' as I and teammates needed some guidance or reassurance on challenging calls or confusion on our protocols. She is definitely a 'jump in with both feet' helper. Always here to help, always dependable. She is passionate about ‘being there’ for our cases and contacts and very knowledgeable about the many protocols in place to guide contact tracers to meet the mission’s goals to stop the spread and flatten the curve. I will miss working with her and the positive energy she brings every.single.day.
Pat Sutton
Partners in Health’s Community Tracing Collaborative (CTC) is the earliest and most ambitious contact tracing program to help people safely isolate and quarantine during the COVID-19 pandemic. Chima's role as a Unit Lead is so appreciated! So many times I felt it was 'Chima to the rescue' as I and teammates needed some guidance or reassurance on challenging calls or confusion on our protocols. She is definitely a 'jump in with both feet' helper. Always here to help, always dependable. She is passionate about ‘being there’ for our cases and contacts and very knowledgeable about the many protocols in place to guide contact tracers to meet the mission’s goals to stop the spread and flatten the curve. I will miss working with her and the positive energy she brings every.single.day.
Pat Sutton
Partners in Health’s Community Tracing Collaborative (CTC) is the earliest and most ambitious contact tracing program to help people safely isolate and quarantine during the COVID-19 pandemic. Chima's role as a Unit Lead is so appreciated! So many times I felt it was 'Chima to the rescue' as I and teammates needed some guidance or reassurance on challenging calls or confusion on our protocols. She is definitely a 'jump in with both feet' helper. Always here to help, always dependable. She is passionate about ‘being there’ for our cases and contacts and very knowledgeable about the many protocols in place to guide contact tracers to meet the mission’s goals to stop the spread and flatten the curve. I will miss working with her and the positive energy she brings every.single.day.
Pat Sutton
Partners in Health’s Community Tracing Collaborative (CTC) is the earliest and most ambitious contact tracing program to help people safely isolate and quarantine during the COVID-19 pandemic. Chima's role as a Unit Lead is so appreciated! So many times I felt it was 'Chima to the rescue' as I and teammates needed some guidance or reassurance on challenging calls or confusion on our protocols. She is definitely a 'jump in with both feet' helper. Always here to help, always dependable. She is passionate about ‘being there’ for our cases and contacts and very knowledgeable about the many protocols in place to guide contact tracers to meet the mission’s goals to stop the spread and flatten the curve. I will miss working with her and the positive energy she brings every.single.day.
Experience
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Citizens Inn, Inc.
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United States
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Civic and Social Organizations
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1 - 100 Employee
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Case Manager
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Jun 2022 - Present
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House Manager
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May 2022 - Jun 2022
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Community Tracing Collaborative
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Boston, Massachusetts, United States
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Case Investigator/Contact Tracer
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Aug 2021 - Dec 2021
• Liaise with Massachusetts Community Tracing Collaborative (CTC) on contact tracing efforts, providing reinforcement on tracing outreach and cluster investigations • Conduct outreach to businesses, citizens, and community groups in support of COVID-19 cluster investigations • Respond to citizens regarding COVID-19 questions related to contact tracing and ongoing community transmission transmitted through Health Department channels • Work with COVID-19 response team and CTC to identify trends and clusters, develop reports, and conduct outreach in accordance with current county, state, and federal regulations • Compile and share data with CTC and department officials and input relevant information in MAVEN, the Massachusetts Department of Health database • Selected by Epidemic Intelligence Unit to assist outbreak specialists – documented clusters and outbreaks, conducted outreach to impacted residents and businesses, researched cases missing key data and conducted follow up interviews to obtain missing or incomplete information. • Conducted interviews with professionalism, empathy and emotional, gender and cultural awareness. • Documented all interview data accurately in CRM software (Salesforce) and completed detailed call logs used by epidemiologists to track clusters and better understand the virus. • Worked closely with translators to conduct interviews with residents who did not speak English or who felt more comfortable conversing in their native language. Show less
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Community Tracing Collaborative - Partners In Health
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Boston, Massachusetts, United States
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Contact Tracer
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Nov 2020 - Jun 2021
• Liaise with Massachusetts Community Tracing Collaborative (CTC) on contact tracing efforts, providing reinforcement on tracing outreach and cluster investigations • Conduct outreach to businesses, citizens, and community groups in support of COVID-19 cluster investigations • Respond to citizens regarding COVID-19 questions related to contact tracing and ongoing community transmission transmitted through Health Department channels • Work with COVID-19 response team and CTC to identify trends and clusters, develop reports, and conduct outreach in accordance with current county, state, and federal regulations • Compile and share data with CTC and department officials and input relevant information in MAVEN, the Massachusetts Department of Health database • Conducted interviews with professionalism, empathy and emotional, gender and cultural awareness. • Documented all interview data accurately in CRM software (Salesforce) and completed detailed call logs used by epidemiologists to track clusters and better understand the virus. • Worked closely with translators to conduct interviews with residents who did not speak English or who felt more comfortable conversing in their native language. Show less
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Bay Cove Human Services
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United States
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Non-profit Organizations
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500 - 600 Employee
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Per Diem Acting Program Director
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Dec 2019 - Mar 2020
Perform duties as needed
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Senior Program Director
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Nov 2013 - Nov 2019
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Program Manager
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Mar 2012 - Nov 2013
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Program Manager/Family Liaison
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Apr 1998 - Jun 2012
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Rising Treetops at Oakhurst
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United States
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Health and Human Services
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1 - 100 Employee
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Camp Supervisor
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Feb 1992 - Feb 1998
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Education
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2022 - 2024
Southern New Hampshire University
Master of Public Health - MPH -
2020 - 2022
Southern New Hampshire University
Bachelor of Arts - BA, General Studies w/ concentration in Human Services
Community
