Experience

MD Clarity
• United States
• Software Development
• 1 - 100 Employee
• Product Support Analyst

  • Sep 2022 - Present


BlueCross BlueShield of Tennessee

• United States
• Insurance
• 700 & Above Employee

• Business Analyst

  • May 2022 - Sep 2022

  Now • Research and analyze multiple data sources including workflow processes, operational data, government websites, and company manuals • Coordinate with other lines of business to resolve issues and develop more efficient processes • Run tests to implement process change and troubleshoot issues within testing • Build Reports to capture specific operational needs Now • Research and analyze multiple data sources including workflow processes, operational data, government websites, and company manuals • Coordinate with other lines of business to resolve issues and develop more efficient processes • Run tests to implement process change and troubleshoot issues within testing • Build Reports to capture specific operational needs



Blue Cross Blue Shield of Tennessee

• United States
• Insurance
• 700 & Above Employee

• Associate Business Analyst

  • Apr 2020 - Jun 2022

• Provider Service Associate

  • Aug 2017 - Apr 2020

  • Research multiple databases for detailed and confidential information• Relay information to provider with professional phone skills• Multitask at a very high pace.



Easy Auto

• United States
• Automotive
• 1 - 100 Employee

• Business Development Representative

  • May 2016 - Apr 2017

  Made first contact with new customers to build relations, and gain trust between customer and company. I surpassed daily goals of phone calls and appointments set. Recognized by manager for coming out of training as a strong and hard worker. Within 3 months I became sales leader in my department. Made first contact with new customers to build relations, and gain trust between customer and company. I surpassed daily goals of phone calls and appointments set. Recognized by manager for coming out of training as a strong and hard worker. Within 3 months I became sales leader in my department.



Shoe Carnival, Inc.

• United States
• Retail
• 700 & Above Employee

• Floor Supervisor

  • Apr 2011 - May 2016

  To create a fun and unique shopping experience while creating a sense of urgency through microphone promotions and announcements. To have an understanding of product knowledge and relate that information to the customer. To create a fun and unique shopping experience while creating a sense of urgency through microphone promotions and announcements. To have an understanding of product knowledge and relate that information to the customer.


Wendy's/Arby's Group, Inc.
• United States
• Food and Beverage Services
• 700 & Above Employee
• Cook/Cashier

  • Jul 2009 - Nov 2010