Experience

IBMH Corporation, Ltd.

• International Trade and Development
• 1 - 100 Employee

• Corporate Quality Assurance Manager

  • Oct 2017 - Present

  • Audit and constant improvement of the Corporate Quality Assurance system to provide our clients with a world-class service of excellence through the improvement of our internal management system, our communication system and our portal for communication with our customers. • Constant improvement and updating of templates and electronic formats to maintain our internal audit records. • Improvement of electronic formats to communicate to our customers the results of inspections carried out on their products. • Improvement of our inspection processes: Coordination of our workgroups of internal and external inspectors and evaluation and improvement of their performance. • Verification of the maintenance and updating of the measuring instruments and test equipment used by our inspection groups. • Implementation of a new system for receiving, handling, maintaining and rotating samples of the products managed for our customers. • Coordination of the services of external laboratories used to verify the quality of the raw materials used in the manufacture of various products. Show less



Cajas y Empaques Modernos S.A. de C.V.

• Quality Supervisor

  • Jan 2016 - Oct 2017

  Responsible for coordinating the activities of Quality Assurance of Querétaro city warehouse. • Inspection on Receipt: Perform the Visual, Dimensional and Labeling inspections of products and components according to sampling tables. The findings are communicated to the production plant in Mexico City. • Claim and fault tracking: If the inspection report includes findings, it is ensured that the production plant is aware and the corrective actions are tracked. • Inspection in the process (2 subordinates): For the products that involve performing an assembly process in the Querétaro warehouse, inspection activities are carried out and coordinated, verifying compliance with the customer specifications. • Shared responsibility in customer service: Claims issued by the customers in quality failures are attended to and, if necessary, the rework of defective products are coordinated. The root cause analysis of each claimed fault is performed and solutions are proposed and implemented to prevent a new incidence. Show less



Cerrajes México

• Quality Assurance Coordinator

  • Jul 2008 - Aug 2015

  • Responsible to coordinate the activities of Quality Assurance of the Main Warehouse in Querétaro City: Inspection on receipt of the products, Send claims and track the found failures with the suppliers. • Coordination with representative personnel in Asia to verify the implementation of corrective actions for each failure reported by each supplier. • Coordination of the rework and / or selection activities in Queretaro City warehouse of the rejected products (Arrived from Asia, Europe and rest of the world). • Design and Application of tests to verify the quality and durability of various products made of varied materials and with different finishes. • Audit of the activities carried out within the warehouse to guarantee the care of the products until delivery to the client. • Shared responsibility in customer service. Show less



Lekitec Industrias S.A. de C.V.

• Quality Chief

  • Jun 2007 - Jul 2008

  Responsible for coordinating Quality Assurance activities in the production areas (3 subordinates). • Collection, analysis, and presentation of statistical information generated in Plastic Injection Machines. • Shared responsibility in customer service and application of techniques to improve processes (5’s, 8 disciplines, kan-ban) • Shared responsibility in a project for the automotive industry. Development of PPAP process (Amef, Control plan, Inspection Instructions, Validation of Initial Samples, Dimensional Reports, Pilot Production Runs, Visits to the automobile assembly factories). Show less



Kim Teck S.A. de C.V.

• Quality Supervisor

  • Dec 2005 - May 2007

  Responsible for coordinating Quality Assurance activities in the production area for Washing machines division. • Collection, analysis, and presentation of statistical information generated in the production lines. • Shared responsibility in customer service and support to our suppliers to solve the quality problems detected. • Application of different techniques to implement process improvements (5’s, 8 disciplines, kan-ban). Responsible for coordinating Quality Assurance activities in the production area for Washing machines division. • Collection, analysis, and presentation of statistical information generated in the production lines. • Shared responsibility in customer service and support to our suppliers to solve the quality problems detected. • Application of different techniques to implement process improvements (5’s, 8 disciplines, kan-ban).



Daewoo Electronics

• Computers and Electronics Manufacturing
• 200 - 300 Employee

• Quality Assurance Chief

  • Oct 1995 - Oct 2005

  • Execution of tests on Household Washing Machines and Microwave Ovens Vs. Official Mexican Standards (NOM). Tests made to guarantee the physical integrity of the final users and the conservation of their assets. • Management and Maintenance of the measurement equipment used to run the tests. • Follow-Up of the verification and calibration program of all the equipment and instruments used for the laboratory tests. • Perform procedures in Mexican government offices to obtain Certificates of Compliance with Official Mexican Standards (NOM) applicable to household appliances (White Line and Electronics). • Training and updating to Service Centers in different cities of the Mexican Republic. • Coordination of Quality Assurance activities in the different stages of the production process for the Microwave Ovens and Washer Machines Division. • Coordination, Implementation, and Monitoring of Internal Corrective Actions and with the Suppliers. Show less



Arvin Meritor

• United States
• Renewables & Environment
• 1 - 100 Employee

• Quality Assurance Supervisor

  • Sep 1990 - May 1994

  • Responsible for assisting production auditors in the application of statistical techniques and non-routine decision making. • Collection of Statistical Information generated in the production lines and development of behavioral indicators. • Correction of the processes that do not meet the established quality parameters. • Validation of new and / or repaired tools. • Training of line workers in knowledge and application of SPC techniques (Statistical Process Control). • Audit the finished products for approval before their shipment. • Development of performance indicators of finished products. • Tracking of the rejected materials and control of their rework. Show less