Nivaal Sadheo

IT Manager at Marriott Investment Managers
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Contact Information
us****@****om
(386) 825-5501
Location
Umhlanga, KwaZulu-Natal, South Africa, ZA
Languages
  • English -
Skills

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Credentials

  • 12th generation PowerEdge servers
    Dell
    Dec, 2015
    - Nov, 2024
  • 13th generation PowerEdge Servers
    Dell
    Dec, 2015
    - Nov, 2024
  • Converged Solutions
    Dell
    Dec, 2015
    - Nov, 2024
  • Dell Blade Servers
    Dell
    Dec, 2015
    - Nov, 2024
  • Dell Certified
    Dell
    Dec, 2015
    - Nov, 2024
  • Dell Enduser Productivty
    Dell
    Dec, 2015
    - Nov, 2024
  • HP Cerified
    HP
    Dec, 2015
    - Nov, 2024
  • Intel Wireless Display
    Dell
    Dec, 2015
    - Nov, 2024
  • PowerEdge FX
    Dell
    Dec, 2015
    - Nov, 2024
  • PowerEdge VRTX
    Dell
    Dec, 2015
    - Nov, 2024
  • Transitioning to a server
    Dell
    Dec, 2015
    - Nov, 2024
  • Virtualization
    Dell
    Dec, 2015
    - Nov, 2024
  • Workforce Producitivity
    Dell
    Dec, 2015
    - Nov, 2024
  • Workstations
    Dell
    Dec, 2015
    - Nov, 2024
  • A+
    CompTIA
    Dec, 2012
    - Nov, 2024

Experience

  • Marriott Investment Managers
    • South Africa
    • Financial Services
    • 1 - 100 Employee
    • IT Manager
      • Aug 2018 - Present

      Responsibilities: • Strategy • IT Operations and Security • Leadership and Team Management • Project Management • Risk Management • Budgets In addition to: Maintain, monitor and support IT infrastructure o Ensure maximum up time of the IT infrastructure o Ensure maximum availability of LAN and WAN and their devices o Ensure that IT policy and procedures are enforced. o Manage, guide and mentor IT staff and ensure that they meet their job role deliverable's. o Manage hardware lifecycle, including end user devices. Manage supplier relationships o Maintain and monitor supplier contracts and o Identify appropriate suppliers for each IT asset. o Understand advantages and disadvantages of each supplier, taking into account factors such as cost, product & support knowledge and ability to meet obligations. o Ensure suppliers meet their service level obligations. o Manage and monitor IT licensing requirements and warranties. o Manage the IT hardware and software procurement process. Manage disaster recovery: o Ensure that adequate disaster recovery systems are in place. o Implement the backup and disaster recovery systems and monitor them daily to ensure they are always available and ready. o Facilitate the testing of the disaster recovery systems. Manage infrastructure projects o Work with relevant business heads to ensure that IT infrastructure projects are planned and implemented according to requirements and deadlines. o Ensure that project monitoring and reporting requirements are met. Show less

  • Link Africa™
    • South Africa
    • Telecommunications
    • 100 - 200 Employee
    • IT Manager
      • Feb 2016 - Aug 2018

      •Monitor IT application server processes and errors to ensure overall system performance and stability. •Ensure IT Infrastructure group strategies are observed and adhered to, e.g. backup strategy. •Provide technical and non-technical support to external regions (JHB,CT). •Maintain and support systems management disciplines including software and hardware change requests. •Maintains overall health of the LAN, WAN, telephony, multi-function devices and server environments by doing health checks. •Provide leadership to the IT Support staff to create and maintain a high-performance team. Lead problem resolution exercises. Troubleshoot areas of poor performance. •Provide fast response and repair to elements of the infrastructure and services managed by my team to ensure a high level of reliability with very small “windows” of down-time. •Delivering multi-disciplinary projects simultaneously. •Developing, presenting and gaining Management approval for large scale project proposals. •Managing database integrity with respect to clean-ups for relevant applications. •Financial Forecasting / Planning, Ordering of Equipment and ensuring that the budget is met. Show less

  • Technology Corporate Management
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Senior Engineer
      • Jan 2014 - Jan 2016

       On site IT support to SLA clients  Installation of hardware and software.  Troubleshoot hardware and Software Related issues  Configuring and Building IBM & HP Servers  Remote & Telephonic Support  Project Managing  AS400 Support  Server Support  Managing the MTN Account - Logging of calls - Allocation calls to team members - Project rollouts - Escalations  On site IT support to SLA clients  Installation of hardware and software.  Troubleshoot hardware and Software Related issues  Configuring and Building IBM & HP Servers  Remote & Telephonic Support  Project Managing  AS400 Support  Server Support  Managing the MTN Account - Logging of calls - Allocation calls to team members - Project rollouts - Escalations

Education

  • Richfield
    Master of Business Administration - MBA, Information Technology
    2020 - 2022
  • Richfield Graduate Institute of Technology
    Bachelor of Science - BS, Information Technology
    2017 - 2018
  • University of South Africa/Universiteit van Suid-Afrika
    Information Technology
    2009 - 2012
  • Durban University of Technology
    Engineer’s Degree, Electrical and Electronics Engineering
    2008 - 2009
  • George Campbell
    Electrical and Electronics Engineering
    2003 - 2008

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