Experience

Fuel Delivery Services (FDS)

• United States
• Truck Transportation
• 1 - 100 Employee

• Dispatcher

  • Nov 2018 - Present

  I currently dispatch fuel deliveries all across California. Multi-task across multiple tools and resources while providing excellent customer satisfaction. Schedule shifts for up to 30 drivers at a time, all while keeping track of deliveries that are being ran on drivers that are on the clock. It is a front line operation and customer service position. I am responsible for coordinating, scheduling, and dispatching deliveries all while ensuring a high level of customer satisfaction, productivity, safety, and efficiency. Addressing problems; listening and deploying processes to increase customer satisfaction. Develop a strong understanding of various software applications in order to effectively manage deliveries and customer satisfaction. Show less



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Associate banker

  • Jan 2018 - Jan 2019

  Ensured financial transactions were completed accurately and efficiently. I also supported customers with traditional banking needs. Cash handling and building relationships to ensure privacy and confidentiality in a friendly and welcoming manner. Ensured financial transactions were completed accurately and efficiently. I also supported customers with traditional banking needs. Cash handling and building relationships to ensure privacy and confidentiality in a friendly and welcoming manner.



Starbucks

• United States
• Retail
• 700 & Above Employee

• Supervisor

  • May 2012 - Jan 2018

  During my time at Starbucks I would oversee employee performance. Provide coaching, training, guidance, support, and identify developmental needs. Completed opening/closing procedures in accordance with policies. Placed orders based off of sales for the week. In addition to all of this I was able to create amazing relationships with customers, some of those resulting in life long friendships. During my time at Starbucks I would oversee employee performance. Provide coaching, training, guidance, support, and identify developmental needs. Completed opening/closing procedures in accordance with policies. Placed orders based off of sales for the week. In addition to all of this I was able to create amazing relationships with customers, some of those resulting in life long friendships.