Experience

Analytix Business Solutions (India) Pvt. Ltd.

• India
• Accounting
• 200 - 300 Employee

• Team Coordinator

  • Jun 2022 - Present

  ☸ Roles & Responsibilities - ✤ Responsible for setting up and leading team meetings to discuss project progress, goals, and potential challenges. ✤ Maintaining regular communication with team members to ensure that everyone is on the same page and to address any concerns or issues that may arise. ✤ Keeping track of project timelines and deadlines, ensuring that team members are meeting their goals and objectives. ✤ Involved in identifying resource needs and helping to allocate resources to the team ✤ Providing guidance and support to team members as needed, including answering questions, providing feedback, and offering advice. Ensuring that the team is following all company policies and procedures related to their work. ✤ Facilitating collaboration and communication between team members to promote a positive team environment. ✤ Reporting project progress and any issues or concerns to upper management.



Analytix Business Solutions (India) Pvt. Ltd.

• India
• Accounting
• 200 - 300 Employee

• Team Coach

  • Jan 2021 - Apr 2022

  ☸ Roles & Responsibilities -✤ Communicating with clients, patients, and physicians through e-mails.✤ Providing training for new updates, process changes, and process steps modifications.✤ Coaching team members, giving feedback, and monitoring improvements.✤ Initially learning the new task, simplifing the complex process, starting task delegation process, and finally monitoring it.✤ Generating billing reports like - weekly, monthly and yearly as per the client requirements.✤ Holding one-on-one meetings with team members.✤ Developing standard operating procedures and flow charts as well as maintaining and updating them as required.✤ Conducting technical training for team members and new hires.

• Sr. Client Service Executive

  • Jul 2018 - Dec 2020

  ☸ Roles & Responsibilities -✤ Obtaining referrals and pre-authorizations as required for procedures.✤ Checking eligibility and benefits verification.✤ Reviewing patient bills for accuracy and completeness, and obtaining any missing information.✤ Preparing, reviewing, and transmitting claims using billing software.✤ Checking each insurance payment for accuracy and compliance with contract discount.✤ Calling insurance companies regarding eligibility / Benefits / Authorization / Identifying primary, secondary or tertiary insurances.✤ Updating cash spreadsheets, running collection reports.✤ Sending Rx requests to doctors and taking follow-up on same through faxes and emails.

• Client Services Executive

  • Sep 2016 - Jun 2018

  ☸ Roles & Responsibilities -✤ Medical Record/Clinical documents processing in EHR software. ✤ Obtaining eligibility and benefits for specific HCPCS/CPT codes.✤ Charge capturing on patient’s CC and Insurance cash/charge posting.✤ Obtaining authorization through portals and requesting through faxes.✤ Claim Submission on portals and in RCM software.✤ Updating cash spreadsheets, running collection reports and Payment/charge posting.