Nitin Pillai
Head of Operations (Product Development, Automation, Marketing & Client Servicing) at WHATNEXT GLOBAL PLC- Claim this Profile
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English Full professional proficiency
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Hindi Professional working proficiency
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Malayalam Limited working proficiency
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Marathi Limited working proficiency
Topline Score
Bio
Dalia Timani, EMBA
I have worked with Nittin directly and he always displayed high level of dedication. He is confident of what he is doing and always ready to cope with any changes needed. Ready to manage different projects simultaneously and a hard worker. He has the ability to build good relationships with his team as well as with external clients.
Ribu Varghese
Simple,Smart and Efficient are three words that comes to my mind when I think about Nitin. He expertly filled up the role of a transition guy at Cheers even though he was managing some key projects. There was days when I needed him to stay the night out and he would do that without hesitation. I was particularly impressed by Nitin’s ability to handle the toughest client's/prospect's effortlessly. That skill often takes years to develop among professionals, but it seemed to come naturally to him so early in his career. Amid some tense meetings, we had a fair share of laughs together to keep us going... Good Luck Mate!
Dalia Timani, EMBA
I have worked with Nittin directly and he always displayed high level of dedication. He is confident of what he is doing and always ready to cope with any changes needed. Ready to manage different projects simultaneously and a hard worker. He has the ability to build good relationships with his team as well as with external clients.
Ribu Varghese
Simple,Smart and Efficient are three words that comes to my mind when I think about Nitin. He expertly filled up the role of a transition guy at Cheers even though he was managing some key projects. There was days when I needed him to stay the night out and he would do that without hesitation. I was particularly impressed by Nitin’s ability to handle the toughest client's/prospect's effortlessly. That skill often takes years to develop among professionals, but it seemed to come naturally to him so early in his career. Amid some tense meetings, we had a fair share of laughs together to keep us going... Good Luck Mate!
Dalia Timani, EMBA
I have worked with Nittin directly and he always displayed high level of dedication. He is confident of what he is doing and always ready to cope with any changes needed. Ready to manage different projects simultaneously and a hard worker. He has the ability to build good relationships with his team as well as with external clients.
Ribu Varghese
Simple,Smart and Efficient are three words that comes to my mind when I think about Nitin. He expertly filled up the role of a transition guy at Cheers even though he was managing some key projects. There was days when I needed him to stay the night out and he would do that without hesitation. I was particularly impressed by Nitin’s ability to handle the toughest client's/prospect's effortlessly. That skill often takes years to develop among professionals, but it seemed to come naturally to him so early in his career. Amid some tense meetings, we had a fair share of laughs together to keep us going... Good Luck Mate!
Dalia Timani, EMBA
I have worked with Nittin directly and he always displayed high level of dedication. He is confident of what he is doing and always ready to cope with any changes needed. Ready to manage different projects simultaneously and a hard worker. He has the ability to build good relationships with his team as well as with external clients.
Ribu Varghese
Simple,Smart and Efficient are three words that comes to my mind when I think about Nitin. He expertly filled up the role of a transition guy at Cheers even though he was managing some key projects. There was days when I needed him to stay the night out and he would do that without hesitation. I was particularly impressed by Nitin’s ability to handle the toughest client's/prospect's effortlessly. That skill often takes years to develop among professionals, but it seemed to come naturally to him so early in his career. Amid some tense meetings, we had a fair share of laughs together to keep us going... Good Luck Mate!
Experience
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WHATNEXT GLOBAL PLC
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United Kingdom
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Information Services
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1 - 100 Employee
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Head of Operations (Product Development, Automation, Marketing & Client Servicing)
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Nov 2019 - Present
- Responsible for helping our F500 clients identify new market opportunities, adopt disruptive technology- Responsible for developing an Exponential Organisation of core in-house thinkers and a global network of freelancers, Subject-Matter Experts - Ensure availability of an on-demand workforce of global experts- Responsible for the Development & Implementation of Solutions and Automation Ideas to Bring Efficiency and Accuracy (removing possibilities for human error)- Managing Overall Content Strategy (Blogs, Newsletter) - Topic Identification, Article Structure Development, QC and Publishing- Community and Partner Network Development - Responsible for the development of the Start-up - Network Community. Responsible for Reach-out Strategy, Discussion, and Registration
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Cox & Kings
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India
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Travel Arrangements
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700 & Above Employee
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General Manager - Data Management and Process Excellence
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Jul 2017 - Sep 2019
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Cheers Interactive
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India
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Information Services
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400 - 500 Employee
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Head - Business Research & Market Intelligence
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Oct 2016 - Jun 2017
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Group Manager (Key Account Management & Operations) - Business Research, Market Intelligence
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Apr 2015 - Oct 2016
Client Relationship Management, Delivery Management, Process Management, Account Mining, Sub P&L Management. Operations Management.
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Manager - Operations Business Research, Market Intelligence & Company Profiling
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May 2014 - Apr 2015
Managing P&L for a sub division and a a resource pool of more than 100 employees. Responsible for Account Mining, New Client identification, Developing Technical and Commercial Proposals etc
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Assistant Manager
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Jan 2012 - Apr 2014
Managing Multiple Projects, Ensuring completion of project from initial discussion to delivery, Creation of Project Proposal, Status report, Account Mining, Marketing Collaterals etcKey focus on developing business solutions, proposal, research methodology for client. Expertise in providing business information to clients, supporting them with business research projects, developing company databases, supporting client in development and managing business information products, tracking and building list of key decision makers for client specific domain etc. Currently managing more than 5 key clients and handling a team on 25 people.
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Team Leader
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May 2010 - Jan 2012
Working on creation of business research and competitive intelligence reports on Industry, sectors, product etc using secondary and primary research. Worked across various sectors including automotive, health care, Chemicals etcAlso working as a Team Leader looking after a team of 14, working for a client, which provides market intelligence and publishing. I look after the management of the client database, providing detailed information on the business opportunities within the UK public sector market. We also do media monitoring and editing process for the client. I look after the team management, Quality assurance, client co-ordination and process improvement process.
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Senior Research Analyst
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Apr 2008 - Apr 2010
Web & Primary Research, Company Profiling, Market Report Creation, Survey Design and Implementation.
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Cheers Interactive
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India
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Information Services
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400 - 500 Employee
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Desk Research Executive
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2006 - 2008
Conducting Web & Primary Research, Analyzing Data and Creating reports.. Conducting Web & Primary Research, Analyzing Data and Creating reports..
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Education
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University of Mumbai
M.com, Business Management -
Model College of Commerce
B.Com, English, Accountts