Nitin Mirchandani

Chief Executive Officer at Qbit
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Contact Information
us****@****om
(386) 825-5501
Location
Mumbai, Maharashtra, India, IN
Languages
  • English Full professional proficiency
  • Hindi Full professional proficiency

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5.0

/5.0
/ Based on 13 ratings
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Ashish Dhawan

I had the privilege of managing Nitin in one of the most challenging assignments that he probably ever did. He not only had to resurrect a business but also move it to high growth trajectory. To his credit, he managed both with aplomb. It gives me great pleasure to recommend a thorough professional, a wonderful colleague and an amazing team man.

Yogesh Mathuria

I have found Nitin to be very understanding to customer requirements, a silent listener before he delivers any solutions. His services were always very innovative and out of the box. I love his ever SMILING face.........I wish him all the very best.

Prem Bajaj

I have known Nitin since 2001, as he was leading the Microsoft team in assisting my business develop the outsourcing plan under ASP model. Nitin is a dynamic and enterprising individual with excellent knowledge of his enterprise products at Microsoft and within industry. I frequently recommend Nitin to associates seeking enterpise support given his deep understanding of the market and India client requirements. Best wishes to him...

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Experience

    • India
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Chief Executive Officer
      • Feb 2023 - Present

    • United States
    • Software Development
    • 200 - 300 Employee
    • CEO - APAC & ME
      • May 2019 - Jun 2021

      Responsible for managing the P&L & business growth in India & SE Asia. Hired & built high performing employee’s across sales & marketing, finance & administration, HR & delivery org. Envisioned & onboarded partners for in-organic growth across geographies.  Built Yalo India from scratch & grew the business to record high ARR in 18 months against original plan of 2 years, by conceiving & leading a disruptive strategy of i. Driving monetisation uses cases on top of customer CRM with target to increase revenue. ii. Focusing on B2C customers with more than 1 MM customers in FSI, FMCG, Retail companies.  Embodied a culture of making things happen, built a high performing 15-member team of sales, customer success, delivery, HR & Finance in a year. Results include i. Exceeding budget. ii. Deliver projects before schedule iii. Deliver ROI to customers, for e.g. reduce customer support staff by 5% in a bank, increase in store footfall by 50x.  Led Yalo to rank as the top 5 partners for Facebook/WhatsApp in India, by aligning with their vision of driving value to enterprises & increasing stickiness of WA usage through conversational commerce use cases beyond CRM. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Sales Head
      • May 2017 - Jul 2019

      Responsible for leading the sales organisation & growing business for Talent & Learning Solutions  Led a team of people leaders across multiple segments & verticals. Made the region no 1 & tripled the revenue in 2 straight years to $ 10.1 Mil. By executing a three-pronged strategy i. Acquired enterprise logos to have them as our references. ii. Planned & executed on multiple events to create awareness & build champions within the customers who would participate evangelising the ROI iii. Diversified into new geographies by opening a new office in Pune & assigning dedicated team to focus on Gujarat.  Transformed the sales team to consistently exceed 9 quarters of revenue target by a min of 109% which was never achieved before. i. Defined the sales excellence metrics ii. Empowered sellers to take decisions & embraced continuous 360 feedback. iii. Scaled the MSME business multifold by creating a dedicated team acquiring min 5/7 customers/month. Iv. Reduced churn by 12 points. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Director in Country leadership role - Microsoft Azure (Cloud), Infra & App, All Industry Verticals
      • Dec 1997 - Sep 2016

      19 years at Microsoft grew exponentially year over year & transformed from an individual contributor to an executive leader in country leadership roles creating, growing & turning around businesses with innovative strategies.Assigned a challenging responsibility to build & lead the cloud business for India grounds up. Created a successful strategy that led to growing the Azure Cloud Sales 3x YoY to $ 18.5 Mil in 3 years. i. Hired a team of Cloud Sales & pre sales from born in cloud companies including architects who would lead consumption to drive growth. ii. Engaged & built a new partner ecosystem as per the Partner Solutions Plan segmented by workload bringing focus. iii. collaborated with the MKTG team to build awareness & demand generation. iv. Built a compete Culture by equipping teams & Partner community with necessary sales readiness materials enabling them to handle tough questions. Achieved record results of having green score card on all Azure metrics for 3 years in a row, reaching Top 3 (out of 16) globally. Show less

    • Director in Country Leadership role - Microsoft Dynamics (ERP & CRM) - Enterprise & Mid-market
      • Dec 1997 - Sep 2016

      Responsible to turn around the non-performing product business (9 years) to exceed budget & build visibility against dominant players Led disruptive strategy to exceed budget 2 years in a row & growing revenue to $9.8 Mil accelerating digital transformation of customers business. The strategy was 3-fold: i. Mapped dynamics products to focused verticals. ii. Realigned & hired new team. iii. Onboarded partners aligned with the strategy of growth in focused verticals. Awarded twice in the APAC region for migrating the largest ITES customer from salesforce to dynamics CRM & winning 14 of 26 Insurance customers on CRM on-premises. This was a result of re-building the team having sellers & technology team having solutions expertise. The chosen new partners fueled the wins with their domain expertise & experience. Show less

    • Sales Head (West) - Manufacturing, CPG, ITES & Tata Group
      • Apr 2009 - Jun 2011

      Responsible for leading the team of Senior Account Directors & Account Technology Strategist for the enterprise customers Landed 90+ Mil revenue with a YOY growth of 25%+. i. Maximized customer & partner value by driving an integrated approach to drive deployment. ii. Drove Industry solution case studies in Mfg & Retail vertical for 1st time in India. iii. Achieved high recurring revenue share of 60%.

    • Technical & Solution Sales Lead - Manufacturing & Retail
      • Jul 2007 - Jun 2009

      Responsible for leading team of Account specialists & solution sellers to increase share of server products in Enterprise & SMB space. Awarded the most coveted – “Platinum circle of Excellence” given to the top 1% of the company, for consistent performance over multiple years: a. Achieved 160% rev above quota for all server products b. Landed a record high rev of $121 Mil c. All green scorecard metrics across the entire Microsoft Infrastructure, Application platform & Cloud product. Strategies adopted were i. Transforming the sales/pre-sales team: from product to solution selling ii. Got account specialists to focus on customer success & upsell & solution sellers on business outcomes & ROI. iii. Selling ENT SKU’s iv. Leverage partners to focus on SMB acquisition Retained a high score of 95/100 as a leader for 4 years in a row by being i. Compassionate ii. Leading by example iii. Rewarding & advancing their professional career Doubled up as a Sales Manager for west region for a quarter (Apr 09 – Jun 09) & grew revenue QOQ by 131%. Show less

    • Germany
    • Automation Machinery Manufacturing
    • 700 & Above Employee
    • Executive Systems Engineer
      • Nov 1995 - Dec 1997

Education

  • University of Pennsylvania - The Wharton School
    Selling to the C-Suite, Executive Education Program
    2015 - 2016
  • IIM Calcutta
    Master of Business Administration (M.B.A.), Executive Management
    2010 - 2011
  • University of Mumbai
    BE, Telecomm
    1991 - 1995
  • Indian Institute of Management, Calcutta
    Master of Business Administration - MBA, Business Administration and Management, General
  • Indian Institute of Management, Calcutta
    Master of Business Administration - MBA
  • Indian Institute of Management, Calcutta
    Master of Business Administration - MBA, Business Administration and Management, General

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