Experience

Ezypay

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Payments Operation Team Lead

  • Nov 2022 - Present



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Manager

  • Feb 2022 - Nov 2022

  Fixed Income Operations – HBEU/HBUS Clearing and Settlement - Accurate recording of all issues/ disputes during prematching & fails management. - Ensure Central Bank trades settled on value date without any issues. - Responsible in ensuring all collateral partial pair offs are instructed and all reprice agreed on Value date. - Obtain high levels of STP in all markets. - Ensure that all risks are escalated at earliest opportunity. - Actively monitor and priorities all… Show more Fixed Income Operations – HBEU/HBUS Clearing and Settlement - Accurate recording of all issues/ disputes during prematching & fails management. - Ensure Central Bank trades settled on value date without any issues. - Responsible in ensuring all collateral partial pair offs are instructed and all reprice agreed on Value date. - Obtain high levels of STP in all markets. - Ensure that all risks are escalated at earliest opportunity. - Actively monitor and priorities all exceptions. - Maintain a good relationship with front office to ensure all the booked trades settle on the respective value dates. - Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business that involved.

• Assistant Manager

  • 2018 - Nov 2022

  Fixed Income Operations – HBEU/HBUS Clearing and Settlement - Accurate recording of all issues/ disputes during prematching & fails management. - Ensure Central Bank trades settled on value date without any issues. - Responsible in ensuring all collateral partial pair offs are instructed and all reprice agreed on Value date. - Obtain high levels of STP in all markets. - Ensure that all risks are escalated at earliest opportunity. - Actively monitor and priorities all… Show more Fixed Income Operations – HBEU/HBUS Clearing and Settlement - Accurate recording of all issues/ disputes during prematching & fails management. - Ensure Central Bank trades settled on value date without any issues. - Responsible in ensuring all collateral partial pair offs are instructed and all reprice agreed on Value date. - Obtain high levels of STP in all markets. - Ensure that all risks are escalated at earliest opportunity. - Actively monitor and priorities all exceptions. - Maintain a good relationship with front office to ensure all the booked trades settle on the respective value dates. - Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business that involved.

• Executive

  • Jul 2016 - Dec 2017

  Fixed Income Operations – HBEU Clearing and Settlement - Responsible in ensuring all trades booked by the front office settle on contractual settlement date (For US market) - Responsible in ensuring there are no discrepancies between cross currency Bloomberg ticket and their corresponding NFO ticket. - Responsible in ensuring all collateral partial pair offs are instructed and all reprice agreed on Value date. - Responsible on US Treasury, Emerging Market (12 currency markets) -… Show more Fixed Income Operations – HBEU Clearing and Settlement - Responsible in ensuring all trades booked by the front office settle on contractual settlement date (For US market) - Responsible in ensuring there are no discrepancies between cross currency Bloomberg ticket and their corresponding NFO ticket. - Responsible in ensuring all collateral partial pair offs are instructed and all reprice agreed on Value date. - Responsible on US Treasury, Emerging Market (12 currency markets) - Successfully completed BCP training for Crest Market (Manila)

• Global Support Executive

  • Oct 2012 - Jul 2016

  HSBCnet Direct Services Operation team (Checker/Trainer/Process specialist) - Authorize all allocated Client Sphere & Gwis from both side teams (Cyberjaya and Bangalore) after ensuring that the inputting was processed by checker as per procedures. - Suggest correct format to other checkers if any error is found. - Authorize all allocated requests in time as per cut offs - Educate checker on correct process to increase quality. - Always have communication with checkers from both… Show more HSBCnet Direct Services Operation team (Checker/Trainer/Process specialist) - Authorize all allocated Client Sphere & Gwis from both side teams (Cyberjaya and Bangalore) after ensuring that the inputting was processed by checker as per procedures. - Suggest correct format to other checkers if any error is found. - Authorize all allocated requests in time as per cut offs - Educate checker on correct process to increase quality. - Always have communication with checkers from both side teams (Cyberjaya and Bangalore) - Assisted a complete new migration team which has just migrated from Hong Kong. - Trained 9 colleagues on the new product (creating new profiles under HSBCnet platform for new Hong Kong corporate customers.