Assistant Manager

• Jan 2012 - Present

Branch manager

• Mar 2011 - Jul 2015

• Gold Checking & Valuation, Accounts & Administration • Ensuring high quality service and Customer Relationship Management • Handling branch level activities for business growth and overall branch supervision • Responsible for profitability of the branch • Preparing daily and monthly reports related to branch business • Reporting to the Territory Manager • Maintain Vault registers and operations reports • Gold Checking & Valuation, Accounts & Administration • Ensuring high quality service and Customer Relationship Management • Handling branch level activities for business growth and overall branch supervision • Responsible for profitability of the branch • Preparing daily and monthly reports related to branch business • Reporting to the Territory Manager • Maintain Vault registers and operations reports

Branch Manager

• Mar 2011 - Jul 2011

.My job profile is overall controlling of branch day today works and reports send to high authorities Duties and Responsibility Gold Checking & Valuation, Accounts & Administration Ensuring high quality service and Customer Relationship Management Handling branch level activities for business growth and overall branch supervision Responsible for profitability of the branch Preparing daily and monthly reports related to branch business Reporting to the Territory Manager Maintain Vault registers and operations reports Show less

an Assistant Branch Head

• Sep 2009 - Mar 2011

. My job role is to process and sanction gold loan application Deposit and Money transfer. Sending data's and reports to higher authorities day today business of the company, branch administration and business development of the branch I have . My job role is to process and sanction gold loan application Deposit and Money transfer. Sending data's and reports to higher authorities day today business of the company, branch administration and business development of the branch I have

assistant Branch Manager

• Jan 2010 - Feb 2011

• Gold Checking & Valuation, Accounts & Administration • Ensuring high quality service and Customer Relationship Management • Handling branch level activities for business growth and overall branch supervision • Responsible for profitability of the branch • Preparing daily and monthly reports related to branch business • Reporting to the Territory Manager • Maintain Vault registers and operations reports • Gold Checking & Valuation, Accounts & Administration • Ensuring high quality service and Customer Relationship Management • Handling branch level activities for business growth and overall branch supervision • Responsible for profitability of the branch • Preparing daily and monthly reports related to branch business • Reporting to the Territory Manager • Maintain Vault registers and operations reports

DEPUTY TEAM LEADER & BRIEFING SPOC

• Feb 2007 - Apr 2009

First point of contact for the entire floor for the products information. Conducts pre and post shift briefing to the associates regarding new products. Experience in Complaint Resolutions Team and Customer Satisfaction Team. Excellent in CRM and comverse Applications. Participates in Client meetings and Conference Calls. Conducting team meeting and provide feedback (team strength 25). Providing valuable suggestions for achievements and maintain records. I have above one year experience in Show less