Experience

Washington Student Achievement Council (WSAC)

• United States
• Government Administration
• 1 - 100 Employee

• Student Policy Consultant

  • Jan 2021 - Present

  Elevate and ensure student voices are included within the state BasicNeeds Advisory conversation. Work to ensure theBasic Needs Advisory reflects the needs of students.Demonstrate commitment to changing educational outcomes throughbuilding the capacity and power of low-income students and students ofcolor in Washington.Engage in thoughtful conversation to inform state policy in a fast-pacedenvironment.Strategic thinking skills; planning and delivery skills;Demonstrated ability to work collegially and collaboratively withcolleagues and partners; demonstrated ability to work with groups andindividuals across the political spectrum;Ability to build relationships with relevant policy partners (government,community-based organizations, academic institutions, etc.).



Peninsula College

• United States
• Higher Education
• 100 - 200 Employee

• Upward Bound Coordinator

  • Jan 2017 - Present

  Advising low-income, first-generation high school students in their post-secondary pursuits. Encourage students to participate in community service and leadership opportunities. Provides support to the program director with administering and overseeing the operations of the Upward Bound Program. Assists with recruiting, hiring, training staff, and conducting annual performance reviews. With the program director, establishes the comprehensive programming and strategy to meet the federal TRIO programs' objectives at Peninsula College. Collaborate and maintain ongoing relationships with other TRiO programs, target schools, and university/community stakeholders. Processed stipends, planned college tours, and field trips. Prepared and presented college planning and life skills workshops to parents and students. Co-chairs the Civil Leadership Conference event for Washington State Trio Association and the campus's Equity committee.



Target

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Senior Team Lead

  • Mar 2013 - Nov 2016

  Performed leader on duty (LOD) responsibilities, including overseeing total store operations, responding to guest service requests, prioritizing and delegating team member workload, and responding to staff concerns, including call-offs. Assessed and selected top talent at the hourly team member level. Actively participated in the performance management process, which included recognizing, coaching, providing meaningful feedback, writing, and delivering counseling and corrective action reviews. Personally friendly, positive, helpful, and team-oriented. Ensured that the logistics department worked as a team to get product sorted and shelved before guests entered the store. Delivered store reports to the Store Manager for review and feedback. Displayed working knowledge of goals and the ability to execute said goals.



Farmers Insurance

• United States
• Real Estate
• 100 - 200 Employee

• Office Manager

  • Mar 2009 - Feb 2013

  Help customers service their insurance policies through life-changing events. Ensure customers have the right level of coverage while identifying and resolving customer conflicts. Make sales as needed to drive revenue. Engage in robust sales with sales coaches and mentors to drive new business. Work existing leads, develop new leads, schedule appointments, identify customer needs, and market appropriate products. Establish client relationships and follow up with customers promptly to provide exceptional and extraordinary service—Multi-task, organized, and driven to meet deadlines. Retrieve messages from answering service and route appropriately. Assign and monitor clerical, administrative, and secretarial responsibilities and tasks among office staff. Evaluate and manage staff performance and recruiting. Monitor and maintain office supplies inventory. Streamlined customer complaints. Manage internal staff relations