Nitai Das
Business Development Manager at ibibo Group- Claim this Profile
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Bengali, Hindi & English -
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Bio
Credentials
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MS Office – MS Word, Excel, Power Point, Internet from Subha Computer Education (2006) Desk Top Publishing course with Page maker, CorelDraw, Photoshop, Illustrator (2009)
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Experience
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ibibo Group
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India
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Technology, Information and Internet
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700 & Above Employee
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Business Development Manager
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Sep 2021 - Present
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Assistant Manager Business Development
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Apr 2019 - Aug 2021
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Inventory Executive West Bengal
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Apr 2016 - Mar 2019
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Business Development Support
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May 2013 - Mar 2016
Handling admin logins for online ticketing software (BOGDS) for 90+ bus operators daily, with checking of ticket booking status, opening and closing of services, handling quota, office bookings, fare alterations, etc.Reporting sales to bus operators and maintaining relations with their boarding point managers on a daily basisHandling customer issues, bus operators’ issues, bus cancellation issues, etc. within TATGiving software training to bus operators’ staff for online ticketingMIS - Maintaining route availability, quota availability, operator database information and other reports. Show less
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Help Desk Executive
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May 2011 - Apr 2013
Handled B2B agents and customers of their travel business, especially airline ticketing Maintaining MIS reports Handling customer queries and resolving complaints Handled B2B agents and customers of their travel business, especially airline ticketing Maintaining MIS reports Handling customer queries and resolving complaints
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Customer Care Executive
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Nov 2009 - Mar 2011
Taking inbound Calls & assist them as per company norms Taking inbound Calls & assist them as per company norms
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Education
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2007 - 2009
Sikkim Manipal University
M.A; B.A; H.S, Journalism and Mass Communication
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