Nisreen Al-Saleh

Senior Solution Consultant at Avity
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Contact Information
us****@****om
(386) 825-5501
Location
Riyadh, Saudi Arabia, SA
Languages
  • English Full professional proficiency
  • Arabic Native or bilingual proficiency

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Dina Nawas

I had the pleasure of working with Nisreen for about a year. Nisreen joined our team with no Salesforce experience, but rapidly built up her skills and capabilities as a Salesforce Admin. Nisreen is an excellent communicator, thoughtful problem solver and critical thinker. Nisreen was assigned tasks for my clients that ranged from data migrations to complex Salesforce configuration work. The quality of work that Nisreen delivered was thorough and professional. She's a diligent worker, has high attention to detail and responds positively to feedback. I highly recommend Nisreen and know she will be an asset to any team she joins.

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Credentials

  • Salesforce Certified Field Service Lightning
    Salesforce
    May, 2021
    - Nov, 2024
  • Salesforce Certified Service Cloud Consultant
    Salesforce
    Mar, 2021
    - Nov, 2024
  • Salesforce Certified CPQ Specialist Certification
    Salesforce
    Nov, 2020
    - Nov, 2024
  • Salesforce Certified Platform Developer I
    Salesforce
    Aug, 2020
    - Nov, 2024
  • Salesforce Certified Sales Cloud Consultant
    Salesforce
    Apr, 2019
    - Nov, 2024
  • Salesforce Platform App Builder Certificate
    Salesforce
    Sep, 2018
    - Nov, 2024
  • Salesforce Administration
    Salesforce
    May, 2018
    - Nov, 2024

Experience

    • United Arab Emirates
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Solution Consultant
      • Nov 2022 - Present

    • Salesforce Consultant
      • Nov 2020 - Present

    • United Arab Emirates
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Salesforce Consultant
      • Jan 2019 - Aug 2020

      • Involved in developing business requirements, specifications, process flows, application configuration, testing and deployment • Participate in customer-facing meetings to determine business and technical requirements that will be used in developing solutions. • Develop projects Kick-off presentations. • Provides current best practices and solution alternatives as part of functional requirements. • Assess data and implement plans for data migration step. • Implement and prepare BRD based on end user requirement. • Communicate with end users, develop training plans and run system training. • Develop and run basic Apex classes and test classes. • Experience with Sales Cloud including: Lead Management, Opportunity Management, Order Management..etc • Experience with Service Cloud including: Case Management, Service Console, Case Feed, Knowledge Base and Live agent. • Experience with Marketing Cloud (Pardot) including: Creating forms, form handlers, syncing leads with Salesforce Sales Cloud, create marketing campaigns and emails automation. Show less

    • Palestine, State of
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Salesforce Administrator
      • Sep 2017 - Dec 2018

      - Cleaning data and use of advanced Excel functions (Vlookup, IF statements ,...etc) - Data Migration from any system to Salesforce. - Data Matching and Deduplication checking. - Implement & maintain reports and dashboards - Managed multiple sandbox environments. - Configure Salesforce Process builders / Workflows /Validation Rules/Page Layouts/Record Types....etc - Working with Integrated Platforms with Salesforce such as Classy. - Build forms using FormAssembly and configure the connectors with Salesforce. Show less

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Trainee
      • Aug 2016 - Nov 2016

      - Manual Testing -Automation Testing using Selenium tool - Manual Testing -Automation Testing using Selenium tool

    • Palestine, State of
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Trainee( Dual Study)
      • Aug 2014 - Jul 2016

      - PHP MVC structure - Software Testing - PHP MVC structure - Software Testing

Education

  • An-Najah National University - Nablus
    Bachelor’s Degree, Computer Information Syatems
    2013 - 2017
  • Trailhead by Salesforce
    Ranger

Community

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