Jr. Manager IT- Audit & Advisory

• Aug 2022 - Present

Sr. Quality Assurance Officer A.I. (contract)

• Jan 2022 - May 2022

Remediation project, project finalised. Remediation project, project finalised.

Non Financial Risk Officer - Compliance / Sox (A.I.)

• Sep 2019 - Dec 2021

Ansible Tower team:The end-state configuration services platform is a b2b offering providing an Ansible automation platform. Our platform is able to execute your playbooks in a reliable, compliant, and predictable manner. We are part of a number of service chains enabling ING with easy access to a large scale automation platform. Business developers can focus on the deliverables within their scope and rely on our platform for execution: deploys are instantly picked up, our platform is high-available(1) & always-on (2), and Risk compliant (ORM, SOx). DBaaS team:Oracle Enterprise Manager (OEM) is a systems management platform, providing a single environment for managing and automating day to day IT operations for approximately 2,400 Oracle databases and EXADATA systems, including databases that are not delivered by ING Private Cloud (IPC). CDaaS Compliant Way of Working Global Engineering tribe has been working together with the Non-Financial Risk department to identify risks in software release cycle and the required controls to mitigate these. This collaboration has resulted in the design of a new way or working and a toolset which relieves the ING engineers of the compliancy burden based on Azure DevOps. Azure DevOps Azure DevOps is a Software as a Service in the cloud that provides development collaboration tools including high-performance build and release pipelines, Git repositories, configurable SCRUM boards and extensive dashboards. Attended this boot camp to learn the concepts in Azure DevOps and how they are integrated into the CDaaS Compliant Way of Working to collect evidence and create the audit trails at the background so that you can focus on what matters for your application. Show less

Compliance Officer & Auditor (A.I.)

• Mar 2018 - Sep 2019

Assistent Accountant & Compliance Employee (A.I.)

• Mar 2018 - Sep 2019

Auditor for Trade Finance Services, Customer Due Dilligence

• Jun 2017 - Nov 2017

Auditor for Trade Finance Services, Corporate Audit Services/Wholesale Banking/Client Coverage & Client Service Delivery,ING Bank N.V. Auditor for Trade Finance Services, Corporate Audit Services/Wholesale Banking/Client Coverage & Client Service Delivery,ING Bank N.V.

Information Manager - Vantage Support

• Sep 2015 - Jan 2017

Information Manager, Wholesale Banking, Client Service Delivery, Vantage Support / Team User Access Management and Authorisation ING BANK N.V.• Responsible for several Customer Segments, the Client Portfolio Process, Static Data Update requests, Emergency Static Data requests, Client Coverage Team Process, Mandate Holders Process, publish CDD Signatories List, prepare outflow list of ING colleagues. • Responsible for Access Management and Authorisation• Create and update working instructions • Produce process descriptions together with Policies & Procedures department for above mentioned processes • Deliver work instructions updates for the intranet • Organise Gatekeeper Conference Call globally• Project Assistant and perform Clean Desk• Project: make the Client Portfolio process and gatekeeper process efficient (operational excellence). • Stakeholders management • Knowledge of Vantage Modules (CDD, FATCA,MiFId) Show less

Officer Data Management - Bank Wide Customer Domain

• Dec 2011 - Sep 2015

Data Management Officer and gatekeeper at Bank Wide Customer Domain, Client Services Integration ING BANK N.V. • Responsible for several Customer Segments, the Client Portfolio Process, Static Data Update requests, create working instructions and update process descriptions together with Policies & Procedures department for several processes. Deliver work instructions updates for the intranet • Organise Gatekeeper Conference Call globally• Project Assistance and perform Clean Desk • Project: make the Former Clients and Unclaimed process efficient (operational excellence) • Knowledge of Vantage Modules (CDD, FATCA,MiFId) • Stakeholders management • (allocation of millions!) Achieved result: millions of cost savings. Show less

Risk Officer MKB, Groot Zakelijk

• Sep 2010 - Dec 2011

Risk Officer Business Banking, department of Mid Corporate Companies.Risk Officer Business Banking, Retail / MKB ING BANK N.V. • The Risk Officer is responsible for supporting and advising the Sr. Business Management in managing the risks and the process around the monthly "In Control Statement".• Providing contacts with colleagues in the second and third line defence as ORM, Legal, Compliance and Corporate Audit Services. • Intranet content manager for Risk MKB and Risk Business Banking.• Managing the internal compliance monitoring audits for 8 mid offices in Amsterdam and Utrecht• (CDD, client profile, Payments, Loans, incident management for compliance and risk issues) • Responsible for the monitoring of incidents in I-Risk• Execute Clean Desk at the several departments in Amsterdam and Utrecht. Show less

Operational Risk Employee , Compliance Officer

• Aug 2006 - Sep 2010

Operational Risk Management Officer/ Internal Control & Audit and Compliance Officer in ING division Retail ING BANK N.V. Second line monitoring• Formulate and set up the complete Monitoring Compliance Manual and Compliance Program for Domestic Bank• Coordinate with compliance manager and compliance officers about the planning, execution and report of second line compliance monitoring• Prepare compliance work programs within the established frameworks for specialist tasks to be executed by the Compliance Department (2nd line compliance monitoring activities for the departments: Payments, Savings, Mortgages, Private Banking, Change Management, Investment, Marketing, Business Process Management, Finance, Security• Coordinate with team manager Internal control about the planning, execution and report from the Audit programs in ORM department, operational and internal risk audits.• Operational Auditing concerning Key Control Testing for Payments, Savings, Mortgages, Private Banking, Change Management, Investment, Marketing, Business Process Management, Finance, Security, Financial Markets • Assessing the effectiveness of key controls within the Risk Framework Enterprise Risk Management (ERM) and advising on these checks, risk weight or discrepancies with other risks within the ERM Framework • Performing SOX work on the design and operation of key processes within the domain ING Domestic Bank Netherlands• Assess compliance with legislation and regulations (COSO) or internally set policiesConducting ERMINE Project (Enhanced Risk Management of Indicated Nine Elements)• Contact person for AFM & DNB • Handle information requests and prepare bi-weekly report from Retail to DNB & AFM• Intranet content manager for Operational Risk Management and Enterprise Risk Management Show less

Financial Administration Officer

• 2004 - 2006

Employee Financial Administration (life and damage) at Postbank plc. division Retail Employee Financial Administration (life and damage) at Postbank plc. division Retail

Mortgage Client Advisor

• 2001 - 2004

Mortgages Mortgages

Senior Financial Officer & Assistant Head of Finance

• 2000 - 2001

Finance Finance

Officer International Payments and Domestic Payments

• 1999 - 2000

Payments, Domestic and International. Special project: Set Up Complaint Registration System, fill in and share with colleagues. Payments, Domestic and International. Special project: Set Up Complaint Registration System, fill in and share with colleagues.

Commercial Administrative Support Officer Mortgages

• 1997 - 1998