Nishita Adhikari

Business Operations Analyst at Market Logic Software
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Contact Information
us****@****om
(386) 825-5501
Location
Berlin Metropolitan Area, DE
Languages
  • Nepali Professional working proficiency
  • Bengali Elementary proficiency
  • Hindi Professional working proficiency
  • English Professional working proficiency
  • German Limited working proficiency

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Credentials

  • Excel Essential Training (Microsoft 365)
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • What Is Scrum?
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • Digital Marketing Internship Training Program
    LearnToday.com
    Jan, 2022
    - Nov, 2024
  • Google Ads Display Cerification
    Google Digital Academy (Skillshop)
    Jul, 2021
    - Nov, 2024
  • Google Ads Search Certification
    Google Digital Academy (Skillshop)
    Jul, 2021
    - Nov, 2024
  • The Fundamentals of Digital Marketing
    Google Digital Garage
    Jun, 2021
    - Nov, 2024
  • Coding Fundamentals (Java)
    Google Digital Garage
    May, 2021
    - Nov, 2024
  • Blogging & Content Writing
    Udemy
    May, 2020
    - Nov, 2024

Experience

  • Market Logic Software
    • Germany
    • Software Development
    • 100 - 200 Employee
    • Business Operations Analyst
      • Aug 2022 - Present

      - Maintain and control data at HubSpot. - Create automations to improve organisational functionality. - Create marketing solutions to support the overall marketing strategies and goals. - Review, analyze, and monitor reports. - Research market trends and built new solutions to increase conversions. - Created customer lifecycle based chat-flows. - Support Marketing, Sales and Service. - Maintain and control data at HubSpot. - Create automations to improve organisational functionality. - Create marketing solutions to support the overall marketing strategies and goals. - Review, analyze, and monitor reports. - Research market trends and built new solutions to increase conversions. - Created customer lifecycle based chat-flows. - Support Marketing, Sales and Service.

  • LearnToday ™
    • India
    • E-Learning Providers
    • 1 - 100 Employee
    • Digital Marketing Intern
      • Sep 2021 - Dec 2021

      ● In-depth and on-hand training in different components of Digital Marketing. ● Developed relevant skills for freelancing, blogging, copywriting, SEO, and SEM. ● Behavioral and Mindset enhancement training. ● Handled Live projects for clients. ● Listed as “Top Interns of the batch”. ● In-depth and on-hand training in different components of Digital Marketing. ● Developed relevant skills for freelancing, blogging, copywriting, SEO, and SEM. ● Behavioral and Mindset enhancement training. ● Handled Live projects for clients. ● Listed as “Top Interns of the batch”.

  • Cognizant
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Digital Analyst
      • Nov 2019 - Mar 2021

      ● Worked as a “Digital Analyst” for the process of Visual Formats at Google. ● Audited dynamic visual ads as per the policies and guidelines of Google. ● Checked and established the relevance as per the landing page and ad text. ● Reviewed ads for prohibited and restricted policies. ● Achieved high targets in tight deadlines with efficiency. ● Worked as a “Digital Analyst” for the process of Visual Formats at Google. ● Audited dynamic visual ads as per the policies and guidelines of Google. ● Checked and established the relevance as per the landing page and ad text. ● Reviewed ads for prohibited and restricted policies. ● Achieved high targets in tight deadlines with efficiency.

  • Concentrix
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Operations Associate
      • Jul 2019 - Nov 2019

      ● Worked as a Customer Support Executive (Blended Process) for Amazon.co.uk. ● Dealt with customers via calls and emails to understand their needs and provide solutions. ● Increased customer satisfaction by resolving their issues. ● Handled over 60-80 calls per day to address customer inquiries and concerns. ● Worked as a Customer Support Executive (Blended Process) for Amazon.co.uk. ● Dealt with customers via calls and emails to understand their needs and provide solutions. ● Increased customer satisfaction by resolving their issues. ● Handled over 60-80 calls per day to address customer inquiries and concerns.

  • Intern Theory Career Solutions Pvt. Ltd.
    • India
    • Human Resources Services
    • 1 - 100 Employee
    • Brand Manager
      • Jan 2017 - Feb 2017

      ● Formed a team and drove new sign-ups to the website with continuous team supervision and guidance. ● Monitored each of the team members and reviewed as well as created plans and ideas to aware more people about the website such as conducting small meetings with the students and posting links and ads on social media accounts, organizing campaigns, etc. ● Formed a team and drove new sign-ups to the website with continuous team supervision and guidance. ● Monitored each of the team members and reviewed as well as created plans and ideas to aware more people about the website such as conducting small meetings with the students and posting links and ads on social media accounts, organizing campaigns, etc.

Education

  • IU International University of Applied Sciences
    Master of Business Administration - MBA
    2022 -
  • Doon Business School
    Bachelor of Business Administration - BBA
    2016 - 2019

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