Product Design Lead

• Nov 2022 - Present

Fieldguide is transforming CPA firms with our purpose-built advisory services platform, boosting efficiency, margins, client satisfaction, and unlocking new revenue streams. Fieldguide is transforming CPA firms with our purpose-built advisory services platform, boosting efficiency, margins, client satisfaction, and unlocking new revenue streams.

Senior Product Designer | Global credit management and Financial connections

• Jul 2022 - Nov 2022

Product Designer | Credit, Risk, Fraud, KYC, Disputes, Accounts

• Oct 2021 - Oct 2022

Lead Product Designer - Commerce Core App and Ecosystem

• Feb 2021 - Oct 2021

Currently leading design for Commerce Setup and Integrations for Salesforce Commerce Platform. Involved in R&D projects to redefine AI design tools in Enterprise space to improve buyer personalization.

Sr Product Designer - B2B Commerce & AI Personalization

• Oct 2019 - Jan 2021

Currently leading design efforts for Search and Checkout experiences for B2B Commerce. Involved in R&D projects to redefine AI design tools in Enterprise space to improve buyer personalization.

Associate Product Designer - Infrastructure

• Jul 2018 - Sep 2019

Worked with the Salesforce infrastructure team to design tools that help detect, investigate, and resolve infrastructure incidents before they become customer impacting. Tools designed: - Refocus (Visualization tool to detect issues in real-time)- Change Traffic Control- Service tool to streamline and automate the process for implementing changes within the infrastructure.

UX Mentor

• May 2017 - Aug 2017

Jiang China Human-Centered Design Challenge (JCD) is an annual two-week design challenge for Chinese college students across disciplines. We empower them with the toolkit and mindset of human-centered design, so they can apply what they learn to create innovative solutions to social challenges within their communities. - Worked with professors and design professionals to teach 36 Chinese students about human-centered design during the two-week boot camp - Guided students through the entire design process, including user research, ideation, prototyping and iteration - Collaborate with peer mentors and staff to create key components of the boot camp, such as leading skills workshop Show less

Selenium Specialist

• Jun 2014 - Jun 2016

→ BrowserStack is a cross-browser testing tool and is one of the fastest growing startups in India. My role as “Selenium Specialist” included: • Writing Selenium tests for complex websites in a wide bandwagon of programming languages including Ruby, Java, C#, Node.js, Python, etc. This included interacting with clients and developing Selenium scripts for their production/staging websites. • I learned various Test Driven Development (TDD) and Behavior Driven Development (BDD) based frameworks like Cucumber, Capybara, Protractor, Galen, etc. to help users run Selenium as well as JavaScript tests on BrowserStack. • Performed usability testing for new features implemented on BrowserStack’s website. → One of the most striking experiences at BrowserStack was when it went through a security breach in November, 2014. It was the time when entire team came together as single unit and worked for around 15 hours each day of the week to overcome the situation. This experience really consolidated my abilities to work in teams and transformed my personality into believing that there is always a solution to each problem. This attitude will help me combat challenges in academics as well as in my professional career. Show less

Product Design Intern

• Mar 2014 - Apr 2014

→ WeChat is a cross-platform instant messaging service developed by Tencent in China. I interned as a 'Product Designer' at Tencent India in Mumbai. • Involved in user research activities for the existing and newly launched features in the WeChat mobile application. • Performed usability testing for new features that were in beta phase and generated reports with analysis and improvement proposals. • Involved in brainstorming sessions that were mainly focused on analyzing the insights gathered via previous user studies. This helped the team understand how a user interacts with the new feature. • Created journey maps for each stakeholder of the product. → The challenges I faced at this internship included coming up with concrete design decisions based on user interviews and developing quick and dirty prototypes to test them. However, this internship played a critical role in shaping my interest and skills in the field of UX. Show less

Project Trainee

• Feb 2013 - May 2013

→ I was a part of the “Smart Mobility” Project at Atos. Following were the tasks I performed while on the internship: • Gave me an opportunity to perform research based on how transitions and animations affect the usability of a product. • Developed an Android application that used Google Maps API and included the feature to retrieve information of all the gas stations in proximity. The user can then check and share reviews for the gas station. Show less