Training Specialist

• Jul 2022 - Present

Trainer and Assessor Hospitality

• Feb 2021 - Jul 2022

Part Time Casual Teacher (Pool)- Hospitality Management

• Oct 2019 - Jan 2021

Currently part of pool of Casual Part Time Teachers for Hospitality Management in TAFE NSW Western Sydney Region Currently part of pool of Casual Part Time Teachers for Hospitality Management in TAFE NSW Western Sydney Region

Trainer & Assessor- Hospitality

• Aug 2019 - Jan 2021

Training & Assessing students from Advanced Diploma and Diploma in Hospitality Management. Training & Assessing students from Advanced Diploma and Diploma in Hospitality Management.

Trainer and Assessor

• Jun 2019 - Aug 2019

Training International Students in Advanced Diploma and Diploma in Hospitality Management Training International Students in Advanced Diploma and Diploma in Hospitality Management

Restaurant Manager

• Jan 2019 - May 2019

Assistant Manager

• Feb 2017 - Jan 2019

Restaurant Management with focus on KPIs such as Sales, Profit, People Management, Training, Customer Satisfaction and Operational Excellence. Posted at the highest selling location in WA with rapid customer turnover. Managing business with 60 staff. Jobs and Responsibilities include: -Managing Workplace Health and Safety -Managing Food Cost -Controlling Labour Cost -Maintaining good quality of customer service -Managing Operations for achieving maximum operations excellence -Keeping staff on maximum level of training -Providing coaching and mentoring to staff -Managing and maintaining quality service and cleanliness systems and standards Show less

Manager - Food and Beverages Operations

• Mar 2012 - Apr 2016

March ’12 to April ’16 as Manager, Star India Pvt Ltd, Mumbai, India. ● Manpower Planning ● Managing Workplace Learning ● Design, Develop and Deliver Training Programmes ● Chart and implement development programmes for teams ● Assessing and Validating Workplace Learning ● Conducting Training Sessions ● Managing and coordinating new recruitment, selection and training March ’12 to April ’16 as Manager, Star India Pvt Ltd, Mumbai, India. ● Manpower Planning ● Managing Workplace Learning ● Design, Develop and Deliver Training Programmes ● Chart and implement development programmes for teams ● Assessing and Validating Workplace Learning ● Conducting Training Sessions ● Managing and coordinating new recruitment, selection and training

Senior Consultant-Retail

• Dec 2010 - Mar 2012

● Training & Development- Handling multiple projects for designing, developing and facilitating workplace training for new projects ● Design, Develop and Deliver Training Manuals & ● Design Development Programmes for Staff and Management ● Designing Learning Content & Learning Resources ● Designing and Implementing Standard Operating Procedures for Projects ● Project implementation- Operations and Workplace Learning ● M.I.S/Reporting of Operational and Workplace Learning Activities ● Process/Product Development & Improvement Show less

Senior Manager- QSR Operations & Training

• Sep 2008 - Dec 2010

● Designing, Developing and Facilitating Workplace Learning ● Managing Operations ● New Project Implementation ● Recruitment and Selection ● Reporting of Operational and Learning Activities ● Designing, Developing and Facilitating Workplace Learning ● Managing Operations ● New Project Implementation ● Recruitment and Selection ● Reporting of Operational and Learning Activities

Operations Manager

• Oct 2007 - Sep 2008

Mad over Donuts (www.madoverdonuts.com) was a new concept developed for India in Singapore keeping in view the huge success of Donuts world over. The First store opened in Noida in March 08 creating euphoria in the market. Practically, as first employee of the company, my profile was accountable for entire Operation of the company in India. I was involved in executing the plans in India from the scratch. I worked with the directors of the company and guided the company to become reality. My functions included (but not limiting to): • Project Management • HR & Training • Finance • Operations • Compliance & Systems • MIS • Business Development Show less

Store Manager

• Dec 2006 - Sep 2007

Restaurant General Manager

• Sep 2005 - Nov 2006

assisstant manager

• 1999 - 2001