Experience

Cambium Carbon

• United States
• Environmental Services
• 1 - 100 Employee

• QA & Product Support Lead

  • Feb 2023 - Present



SecureNet Technologies

• United States
• Software Development
• 1 - 100 Employee

• Quality Assurance Lead

  • Jun 2022 - Feb 2023

• Software Quality Assurance Engineer

  • Mar 2021 - Jul 2022



Health Advocate

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Health Educator

  • Oct 2018 - Mar 2021

  • Assisted in the identification of client health education needs through health assessment activities. • Educated and provided coaching to clients around their behavior changes to improve health status, reduce health risks, and improve quality of life. • Utilized preventive guidelines and health and wellness strategies to help clients achieve goals in their overall health. • Provided health and wellness education utilizing multitude pamphlets and handouts. • Assisted in the identification of client health education needs through health assessment activities. • Educated and provided coaching to clients around their behavior changes to improve health status, reduce health risks, and improve quality of life. • Utilized preventive guidelines and health and wellness strategies to help clients achieve goals in their overall health. • Provided health and wellness education utilizing multitude pamphlets and handouts.



DevMountain Student QA Engineer

• United States
• Software Development
• 1 - 100 Employee

• Quality Assurance Engineer

  • Oct 2020 - Jan 2021

  •Wrote and organized detailed test plans, test cases, test schedule, and bug reports with traceability for web applications emphasizing User Interaction using JIRA to accurately report test findings. •Executed manual and automated testing scripts in accordance with user requirements. •Suggested improvements in every phase of product development for new features and user experience. •Performed Equivalence Partitioning, Boundary Value Analysis, Exploratory, Session-based, Functional, Structural, Usability, Confirmation, and Regression testing to ensure comprehensive testing of web application. •Created State Transition Diagrams to help map out the user flow of the web application and learned how to choose appropriate software testing methodologies and tools to deliver a high-quality product. •Utilized automated testing frameworks to effectively execute end-to-end testing. •Performed load testing on applications using JMeter, API testing using Postman, and selected XPath and CSS Selectors using Dev Tools. •Executed test plans which consisted of manual and automated testing for e-commerce sites Fanatics and GoDaddy in which the user experience features of the web application were tested successfully. Bugs were identified and documented using test case management tool. Fanatics Project: https://github.com/bhagatnx/fanatics Show less



Eastern Energy Mines Limited

• Business Development Associate

  • 2017 - 2018

  • Tracked progressed of projects using timeline, milestones, and budget. • Facilitated and prepared shipping, banking, and international documentations in order to ensure all transactions met international regulations. • Established and maintained new business partnerships. • Negotiated sales purchase agreements with clients based on market trends. • Communicated with clients to assure that all orders are processed in a timely manner. • Tracked progressed of projects using timeline, milestones, and budget. • Facilitated and prepared shipping, banking, and international documentations in order to ensure all transactions met international regulations. • Established and maintained new business partnerships. • Negotiated sales purchase agreements with clients based on market trends. • Communicated with clients to assure that all orders are processed in a timely manner.



Amboy Food Liquor & News

• Business Manager

  • 2014 - 2017

  • Supervised and guided employees through daily responsibilities while maintaining safe store operations. • Maintained quality control and ensure products and services fulfill customer needs. • Analyzed operating reports and initiated action plans to improve business performance. • Communicated and negotiated with vendors to secure increased profit margins. • Spearheaded project to update POS system to ensure staff productivity and increase customer growth. • Supervised and guided employees through daily responsibilities while maintaining safe store operations. • Maintained quality control and ensure products and services fulfill customer needs. • Analyzed operating reports and initiated action plans to improve business performance. • Communicated and negotiated with vendors to secure increased profit margins. • Spearheaded project to update POS system to ensure staff productivity and increase customer growth.



TD

• Canada
• Banking
• 700 & Above Employee

• Customer Service Representative

  • 2008 - 2013

  • Collaborated and supported supervisors with accounting and financial transactions. • Maintained confidential records and ensured all transactions were in compliance with regulations. • Executed proper protocols to ensure security procedures were being obeyed. • Repeatedly exceeded quarterly sales goals for the branch. • Collaborated and supported supervisors with accounting and financial transactions. • Maintained confidential records and ensured all transactions were in compliance with regulations. • Executed proper protocols to ensure security procedures were being obeyed. • Repeatedly exceeded quarterly sales goals for the branch.