Nishan Pillai

Head, Finance and Operations at Asia Pacific Medical Technology Association (APACMed)
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Contact Information
Location
Singapore, SG
Languages
  • Mandarin Professional working proficiency
  • English Full professional proficiency
  • Indonesian Full professional proficiency
  • Gulf Arabic Limited working proficiency
  • Malay Professional working proficiency
  • Tamil Limited working proficiency

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Credentials

  • Certificate in Economics and International Business
    International Business Management Institute (IBMI)
    Sep, 2020
    - Sep, 2024
  • Certificate in Human Resource Management
    International Business Management Institute (IBMI)
    Jul, 2020
    - Sep, 2024
  • Program Diploma in Financial Management
    International Business Management Institute (IBMI)
    Jul, 2020
    - Sep, 2024
  • IELTS
    British Council
    Sep, 2017
    - Sep, 2024
  • Prince2 Foundation Certificate in Project Management
    AXELOS Global Best Practice
    Jul, 2017
    - Sep, 2024
  • Certificate of Accomplishment - Basic CARE Officers' Course
    Ministry of Foreign Affairs Singapore
    Apr, 2008
    - Sep, 2024
  • Certificate of Accomplishment - Finance Management Course
    Ministry of Foreign Affairs Singapore
    Feb, 2008
    - Sep, 2024
  • Certificate of Accomplishment - Supervisory Leadership Programme
    Civil Service College
    Aug, 2007
    - Sep, 2024
  • Certificate of Accomplishment - Growing In The Job
    Civil Service College
    Jul, 2007
    - Sep, 2024
  • Certificate of Accomplishment - Problem Solving and Decision Making
    Civil Service College
    Jul, 2007
    - Sep, 2024
  • Certificate of Accomplishment - Stress Management
    Civil Service College
    Jun, 2007
    - Sep, 2024
  • Certificate of Accomplishment - Handling Difficult People
    Civil Service College
    Feb, 2007
    - Sep, 2024
  • Certificate of Accomplishment - Developing High Performing Teams
    Civil Service College
    Aug, 2006
    - Sep, 2024
  • Certificate of Accomplishment - Fundamentals of Benchmarking
    Civil Service College
    Aug, 2006
    - Sep, 2024
  • Certificate of Accomplishment - Making The Most Of Your Time
    Civil Service College
    Aug, 2006
    - Sep, 2024
  • Certificate of Accomplishment - 4th Management Support Basic Programme
    Ministry of Foreign Affairs Singapore
    Jul, 2005
    - Sep, 2024
  • Certificate Of Participation in Service Quality(SQ) Programme
    SQC (Service Quality Centre) Singapore
    Dec, 2003
    - Sep, 2024
  • Certificate in Life Insurance
    SINGAPORE COLLEGE OF INSURANCE LTD
    Nov, 2002
    - Sep, 2024

Experience

    • Singapore
    • Medical Device
    • 1 - 100 Employee
    • Head, Finance and Operations
      • Feb 2019 - Present

      KEY RESPONSIBILITIES: • Finance: Responsible for the overall financial management of APACMed. This includes but is not limited to annual budgeting, billing and collection of membership fees, development of quarterly management accounts, GST submissions and supervision of annual audits. • Administration: Overseeing general office activities, facilities, rental lease arrangements, office furniture, equipment and supplies. Developing and maintaining internal policies and Standard Operating Procedures (SOPs), including travel- and health policies. Supervising the Association’s corporate secretarial matters. Works with the CEO, the Legal Committee and APACMed’s corporate secretary to prepare Board resolutions, minutes and other documentation in a timely manner. • Human Resources: Leading HR and recruitment activities. Working with recruitment agencies and supporting member companies. Managing on-boarding for new staff, pay-roll, including monthly CPF submissions and internal staff training. • IT Management: Overall management of the office's IT infrastructure, including network, hardware and software setup, regular updating and maintenance of the official website, and maintenance of MS office accounts including Outlook, SharePoint, Office 365, Azure and OneDrive. • Events Management: Coordinating and managing events organised by the Association, while working with relevant supporting participants, vendors and contractors supporting the event. • Information Management and others: Maintaining documents backups and archives. Monitoring and oversees applications for government grants and subsidies from STB, EDB, Spring, WSG and others. • Membership: Maintaining APACMed’s central database of members and member representatives. Manages billing and collection of membership fees. Ensuring documentation required by ACRA is in place for new member enrollment. Show less

    • Singapore
    • International Affairs
    • 400 - 500 Employee
    • Senior Protocol Executive/Operations
      • Jun 2018 - Jan 2019

      KEY RESPONSIBILITIES Overseeing the operations support for the Director’s office, and various branches of the Protocol directorate.Information and Quality ManagementManagement and updating of standard operating procedures, circulars and instructions within the internal framework. Taking charge of preparation, staffing and submission of project papers and policy matters. Overseeing maintenance of filing registry and upkeep of archive materials. Quality representative for the directorate’s ISO manuals.Finance Management Management, monitoring and administering of control of financial and budgetary functions, including tracking year-to-date expenditure and utilization; recoveries and claims within the directorate.Procurement and Asset ManagementProcessing relevant and appropriate level of approval processes for procurement of goods and services. Preparation, maintenance of kits and equipment packages for operational purposes. Overseeing maintenance and service schedules of operational production machinery/equipment, kits, communication packages of the directorate. Training ManagementUpdating and maintaining the Protocol training materials and instruction manuals. Coordinating training for new officers as well as other officers in the Ministry, including external requesters.Overall Operational ManagementCoordination of protocol, immigration and security formalities with relevant government agencies for incoming visits of Foreign government leaders and political guests and outgoing Singapore government leaders and political-office holders. Management of duty rosters, contingency plans and maintenance of the directorate’s emergency operational center. Show less

    • Administrative and Consular Secretary, Singapore Embassy in Doha
      • Apr 2013 - May 2018

      KEY RESPONSIBILITIESManaging a team of 8 staff responsible for government administration eg. financial operations, building administration, services management, HR and consular services at the Singapore Embassy in Doha.Finance Management Reporting directly to the Ministry of Foreign Affairs of Singapore for management of an allocated annual budget of public funds totaling S$500,000. Monitoring year-to-date expenditure and utilization; internal transfers; fund advances or declaration of budget savings; quarterly budget reviews and utilization reports, approval and processing payments, receipts, general cash handling, maintenance of valuable controlled forms, monthly checklist of controls, bank account surprise checks, cash balances and other related financial reports to the Ministry.Human Resource Management Supervising employment contracts, salaries, bonuses, overtime, gratuities, annual salary structure reviews, staff appraisal, recruitment, disciplinary measures.Property and Asset ManagementMaintaining residential leases, conducting tender and quotation exercises for maintenance service providers contracts. Preparing tender documents, briefings, site visits, evaluation and recommendations to the Ministry. Consular ManagementCoordinating with the Ministry of Foreign Affairs and Immigration Checkpoint Authority of Singapore, providing consular services, such as Singapore entry visas, passports, citizenship applications, attestations, preparation and maintaining of Emergency Operating Plans, Business Continuity.IT Infrastructure ManagementManaging IT assets and infrastructure, IT security, software. Security ManagementSupervising the overall security operations, incorporating and enforcement of security operations and guidelines for the Embassy. Protocol and Events Management Preparing logistics for incoming Singapore government leaders and political-office holders. Supervision for official meals and celebratory events. Show less

    • Admin Attaché (Admin and Consular), Singapore Embassy in Jakarta
      • Jun 2008 - Mar 2013

      Supporting the Counsellor (Admin) in administration, financial operations, services contract management and consular services at the Singapore Embassy in Jakarta. Cross-posted to the Singapore Embassy in Doha, Qatar in 2013.

    • Protocol Officer/Visits and Functions
      • Jan 2005 - Jun 2008

      Supporting the main operations of the Visits and Functions Department of the Protocol Directorate of the Ministry of Foreign Affairs Singapore. Coordinated administrative and protocol arrangements for outgoing visits of Singapore's Heads of Government and Political Office Holders to various countries. Also supported the Ministry in organizing incoming visits by foreign government leaders and Summits.

    • Singapore
    • Banking
    • 700 & Above Employee
    • Credit Review Collector
      • Mar 2004 - Nov 2004

      MAJOR ACHIEVEMENTS: - Credit Card apportionment techniques and waiver procedures. - Knowledge and understanding of securities and secrecy laws in the banking industry. MAJOR ACHIEVEMENTS: - Credit Card apportionment techniques and waiver procedures. - Knowledge and understanding of securities and secrecy laws in the banking industry.

    • France
    • Accounting
    • 1 - 100 Employee
    • Credit Control Operations Accounting
      • Oct 2002 - Mar 2004

      MAJOR ACHIEVEMENTS: - Recovered S$11 million in motor insurance claims for the company in 1.5 years. MAJOR ACHIEVEMENTS: - Recovered S$11 million in motor insurance claims for the company in 1.5 years.

Education

  • University of Hertfordshire
    Master of Business Administration - MBA, Business Administration, Management and Operations
    2020 - 2021
  • University of Hertfordshire
    Bachelor's Degree in Computer Science/Information Technology, Computer Science
    2011 - 2015
  • Ngee Ann Polytechnic
    Diploma in Computer Studies, Computer Studies
    1996 - 1999

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