Experience

Swiggy Dineout

• India
• Software Development
• 100 - 200 Employee

• Lead - B2C Growth & Analytics

  • Jun 2019 - Present

  -Driven GMV growth from INR147 crores in FY19 to INR 830 crores in FY22. Reduced cash burn from 22% of GMV in FY19 to 8% in FY 22. Increased restaurant onboarded from 2000 in FY19 to 10,000 plus in FY 22-▪ Responsible for planning and designing growth campaigns in collaboration with marketing, digital, product and regional sales teams to optimize GMV / P&L , burn & key operational metrics like user acquisition & retention , user funnels & cohorts-Predictive Analytics: Conceived detailed forecasting models to prepare future business projections andAOP to assist senior management in budget allocation, plan manpower hiring & prepare investment pitch- Working closely with Product team to plan and execute key product initiatives to enhance customer experience & improve user behavioral metrics on Dineout app- Head of B2C analytics; ownership for regular reports & dashboards to track key business KPIs and helpidentify areas of growth and improvement for the different business teams



Samsung Mobile

• South Korea
• Consumer Electronics
• 700 & Above Employee

• Manager

  • Jun 2014 - May 2019

  Manager - Sales Operations & Planning- Driven sales & operational excellence of pan India distribution network comprising 2000 regional distributors, 300 micro-distributors & 6000 strong channel sales force- Stakeholder Management: collaborated with Sales, SCM, Business Innovation and Product Team to ensure close alignment of channel partners with the company objectives and execution of sales strategies- Analyzed key performance metrics of Samsung’s distribution network and sales force and identified areas of improvement to optimize business and operational metrics- Shikhar program launched for Samsung’s distributors was awarded Gold at Asia Customer Engagement Forum (2017) & won Silver at DMA India Annual Awards (2017) - Champions Club program launched for channel sales force recognized as Samsung Global Best Practice



Infosys

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Systems Engineer

  • Jul 2008 - May 2012

  Roles & Responsibilities : Customized an EMC proprietary storage and workflow software as per client specifications Conceived designed and developed a java-based application to automate uploading, indexing and archival of documents from a client portal Worked on a contract management workflow application ICAP which was responsible for handling contracts made by the client with its suppliers and customer parties  Involved in business requirements gathering, creation of business requirements documents., project deployment and UAT for client Worked on Crystal Reports to produce comprehensive user-friendly reports & dashboards as per client specifications to track the status of contracts under process Awards & recognition Received the Infosys Top Gun for excellent customer focused project implementation  Received the Infosys Spot Award due to client recommendation for excellent work on Hudson project The technologies / platforms that she/he worked on were: 1. Technical Languages: Java 2. Documentum Product: Documentum 5.3 SP5, Documentum 6, 6.5 SP23. Database Support: MS SQL 2003,20054. Web Server: Apache Tomcat.5. Reports: Crystal Reports