Nisha Mano

Operations Analyst at Imperium Software Technologies
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Contact Information
us****@****om
(386) 825-5501
Location
AE
Languages
  • English Full professional proficiency
  • Tamil Native or bilingual proficiency
  • Malayalam Full professional proficiency
  • Hindi Limited working proficiency

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Experience

    • United Arab Emirates
    • Telecommunications
    • 1 - 100 Employee
    • Operations Analyst
      • Apr 2017 - Present

    • United States
    • Financial Services
    • 700 & Above Employee
    • Senior Research Analyst at Nasdaq
      • Jan 2014 - Jul 2016

      Responsible for client’s Market Intelligence by identifying key traditional and social media contacts, broadcasting corporate announcements, monitoring the effectiveness of all media campaigns and measuring the PR success by demonstrating ROI on media outreach to stakeholders Delivering Insight & Analytics, by monitoring PR campaigns and the competition, business critical media mentions about company, industry/peers and custom reports featuring insights Lead social media programs and the use of information in targeted environments. Develop and implement analysis, measurement and media solutions on many scales HTML templates, excel charts and summary writing to generate periodical reports Recognize the impact of corporate campaigns and monitoring the competition with daily news briefs and custom reports featuring insight. Quality check for client media reports produced by the production Provided expertise and insights to the editorial team on consumer conversations using Media Analysis tools and services Liable for all the internal processes including sample creation, scope estimation, fixing deadlines, kick-starting new deals, improving efficiency, settling new projects and finally smooth transitions to the operations teams Show less

    • Canada
    • Software Development
    • 700 & Above Employee
    • Associate Quality Research analyst
      • Mar 2011 - Dec 2013

      • Generating reports daily, weekly and monthly reports for various brands • Providing efficient client support and follow up on their requests • Prepare effective cost estimate based on the scope of client request • Prepare and update rate cards based on ad value • Supervise and coding for Data entry • Examined sales data and analyze market trends • HTML templates, excel charts, Powerpoint and summary writing to generate periodical reports • Quality check for client media reports Show less

    • Sales Coordinator
      • Mar 2009 - Dec 2010

      • Managing all the sales related activity of the company • Handling a high volume of customer enquiries whilst providing a high quality of service to each caller • Managing the Price List • Manages the order and preparing invoice based on the order • Proper Inventory control of material • Tracking sales orders to ensure that they are scheduled and sent out on time • Resolving any sales related issues with customers • Completing the administrative needs of the Sales Department • Making follow-up calls to confirm sales orders or delivery dates • Responding to sales queries via phone, e-mail and in writing • Organizing sales promotional campaigns • Preparing and presenting monthly report to management • Maintained ISO standards at all stages • Coordinating with Logistics team for the proper delivery of products • Accurately analyzing and assessing statistical data Show less

Education

  • Sun College of Engineering and Technology
    Master of Business Administration (MBA), HR/Marketing
    2005 - 2007
  • Nesamony Memorial Christian College, Marthandam - 629 165, Kanyakumari Dist.
    Bachelor of Science (BSc), Computer Science
    2002 - 2005

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