Nirpal Singh Klair
Telecommunications Specialist at Value Services- Claim this Profile
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Bio
Credentials
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ISO 27001 Foundation - Information Security Certification
PECBJun, 2022- Nov, 2024
Experience
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Value Services
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Australia
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Telecommunications
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1 - 100 Employee
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Telecommunications Specialist
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Nov 2017 - Present
• Monitoring telecommunications systems to assess the need for updates, upgrades, enhancements, preventive maintenance, and new systems. • Providing technical advice and information and monitoring the performance of complex telecommunications networks and equipment. • Preparing, reviewing the Fibre and other Device installation plans for the Distribution Fibre Network. • Ensuring and validating the design plan for the proposed new communications network development sites in compliance with the local council’s laws, considering Heritage, Environmental and Cultural issues, and growth plans. • Identifying and analyzing the environmental risk associated with the project and determining new solutions and most appropriate measures to eliminate the current and future risk while assessing the need for future upgrades. • Ensure compliance with all Health and Safety requirements and take the necessary actions to promote continuous improvement of safety standards for communication infrastructure upgrade/maintenance in the network and other components used in the network. • Installation, Integration and testing of the Distribution Point Units in the Fibre to the Curb network. • Preparing the plans for the network extension to connect the new developments. • Setting up KPIs and the SLAs for various Clients and third-party contractors and attending regular calls to track the deliverables. • Providing ongoing operational support in designing, optimizing, troubleshooting, diagnosing, repairing and resolving telecommunications network performance malfunctions, defects and faults.
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Department of Primary Industries & Regional Development
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Australia
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Government Administration
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700 & Above Employee
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Security Support Officer
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Feb 2022 - Apr 2022
• Implementation of ISO/IEC 27001 – Information Security Management. • To update and maintain the Risk Register. • Follow up with Risk owners to track the progress of the Risk Treatment Plan. • Preparation of Vendor Supply Chain Risk Management Questionnaire based on the Australian Cyber Security Centre (ACSC) and Cybersecurity and Infrastructure Agency (CISA) template. • Preparation of Standard Operating Procedure for applying the Microsoft Azure Password filter to block the users from selecting a password that is present in the Agency’s blacklist. • Preparation of the DPIRD Application Programming Interface Standard based on the Australian Government – API Design Standard. • Implementation of the Access Control Management – Created a Dashboard to capture and maintain records of access requests like Administration Accounts Applications, Information Security Management (ISMS) Exemption applications, non-standard account applications, etc. • Created a Dashboard to review user accounts, computer accounts,capture cyber security incidents. • Preparation of the Implementation Plan to update the default domain policy: (1) To enable Audit Kerberos Service Ticket Operations to track user activity who wants to access a protected network resource. (2) To enable Audit Policy change to determine whether to audit every incident of a change to user rights assignment policies, audit policies or trust policies. • Reviewed the Default domain password policy as per the Agency’s Information Security Management Manual and created an Implementation Plan to make it compliant. • Created an SOP to exempt the users from the Microsoft Azure Geo-Blocking policy. Created a Dashboard to track the exemptions approved and monitor them for Expiry. • Monitored the Microsoft Azure User Sign Ins to review the user Account Lockouts, Brute Force attacks and suspect successful overseas logins. • Malware detection using SysInternals. • Password cracking using Hashcat.
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Wipro Technologies
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United States
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Business Consulting and Services
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700 & Above Employee
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Software Engineer
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Jun 2012 - Jul 2016
• Worked with the business team to understand the requirement and map it to technical specifications. • Worked with business partners and different vendors for appropriate requirement elicitation and feasibility analysis. • Involved in Low Level and High-Level Design of different modules followed by Build and testing. Implemented the modules using C#, ASP.NET of Netoxgen product. • Working on Enhancement Side and CR based Solutions. • Provided mentoring and support to junior team members to understand the product functionalities. • Coordinated, assigned work requests, and managed the team to take daily status updates to complete the task on time. • Created ASP.NET Web service and WCF services for different third-party vendor interfaces (FNMA, Freddie Mac, CREDCO, FRAUD, Core logic etc.) for distributed communication of applications. • Worked on the Penetration Test Fixes identified during Penetration testing of the B2B Portal. • Worked on Build and migration of the application from the Development environment to QA, UAT and production environments. • Created functional specification documents for the clients to accommodate new functionalities and customization to the existing application. • Wrote various enhancements to the existing application to customer-specific requirements using C#.NET, ASP.NET and SQL Server 2008 R2 • Performed Code Reviews and verifications whenever needed. • Involved in creating the applications flow, modules flow using Visio Tool. • Tracked the project status, responsible for deliverables, attended SCRUMS and met the deadlines • Contributed to the database stored procedures, tables, views, indexes. • Involved in creating QC documents before submitting every modification to the client and performing manual testing.
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Wipro
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India
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IT Services and IT Consulting
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700 & Above Employee
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Software Engineer
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Mar 2008 - Jun 2012
• Worked with the business team to understand the requirement and map it to technical specifications. • Involved in Low Level and High-Level Design of different modules followed by Build and testing. Implemented the modules using C#, ASP.NET of Netoxgen product. • Working on Enhancement Side and CR based Solutions. Creating Change Requests in Configuration Management for any new enhancements using ECM/ITSM tool. • Handled various maintenance requests ranging from Production Bug-fixes to major enhancements. • Worked on 24/7 application support of non-prod and production applications. • Worked on Production support for different Chase applications based on the priority tickets raised in Peregrine system and resolved issues within SLA. • Worked on Disaster recovery planning, HA tests and Business continuity planning (BCP). • Created DML scripts quickly to fix any production issues. • Coordinated, assigned work requests, and managed the team to take daily status updates to complete the task on time. • Created ASP.NET Web service and WCF services for different third party vendor interfaces (Early Check, RQMS- Fraud ) for distributed communication of applications. • Created functional specification documents for the clients to accommodate new functionalities and customization to the existing application. • Wrote various enhancements to the existing application to customer-specific requirements using C#.NET, ASP.NET and Oracle 10g/11g. • Tracked the project status, responsible for deliverables, attended SCRUMS and met the deadlines • Contributed to the database stored procedures, tables, views, indexes. • Created Crystal Reports using Crystal Reports formulae, Grouping, Parameters, Selection criteria.
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Education
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2021 - 2022
Edith Cowan University
Master's degree, Cyber Security -
2003 - 2007
Punjab Technical University
Bachelor's degree, Electronics and Communications Engineering
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