Nirmal S. Kartha

Principal Data Scientist at Flexday Solutions LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, CA
Languages
  • English Native or bilingual proficiency
  • Malayalam Native or bilingual proficiency
  • Hindi Limited working proficiency

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5.0

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Henry Tsai

Nirmal was a very efficient and diligent mentor during my time at Flexday. He was adept at providing learning resources when I encountered new projects and helped me understand the scope of my work clearly. I appreciated Nirmal's enthusiasm for helping me with problems and his interest in my work.

Navaratan R

It was a pleasure having Nirmal around as an advisor on my ML journey as part of the boot camp program at Levi Strauss & Co. He has a unique knack of delivering his content while keeping the audience active and engaged. He understands how to get the message or concept across to the recipient. He is a wonderful data scientist and a great team player.

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Credentials

  • Ultraspeaking Professional L1 Certificate
    Ultraspeaking
    May, 2023
    - Oct, 2024
  • Verified International Academic Qualifications
    World Education Services
    Feb, 2021
    - Oct, 2024
  • Artificial Intelligence: Implications for Business Strategy
    MIT Sloan School of Management
    Feb, 2019
    - Oct, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Principal Data Scientist
      • Oct 2022 - Present

      • Pioneered the development of AI/ML features in Speciphic Ask: our marquee multilingual conversational generative AI solution. Utilised open-source and API-based LLMs to facilitate seamless self-service through Question-Answering (QA) across diverse enterprise knowledge bases. • Enhanced product efficacy by integrating Retrieval-Augmented Generation into "Speciphic Ask", controlling hallucination, bolstering answer accuracy and document referencing, leading to a 60% surge in client… Show more • Pioneered the development of AI/ML features in Speciphic Ask: our marquee multilingual conversational generative AI solution. Utilised open-source and API-based LLMs to facilitate seamless self-service through Question-Answering (QA) across diverse enterprise knowledge bases. • Enhanced product efficacy by integrating Retrieval-Augmented Generation into "Speciphic Ask", controlling hallucination, bolstering answer accuracy and document referencing, leading to a 60% surge in client base • Conducted in-depth analyses of multiple vector databases, ensuring product is meticulously tailored to align with distinct enterprise contexts • Mentoring a dynamic team of 10 Data Scientists & ML Engineers, driving the evolution of core AI/ML product features and crafting bespoke solutions for elite Fortune 100/500 brands. Entrusted with the pivotal role of interviewing and onboarding AI/ML talent • Leading discussions and engagements with recently onboarded clients to develop custom AI/ML solutions. Demonstrated astute crisis management by ensuring client-site issues were resolved within SLA agreements. • Conceived and executed a multilingual semantic search engine optimized for ethico-legal scenarios, achieving an under 2s latency and a Top-1 success rate of 95%+. • Organizational Capacity Building: Spearheaded integration of Gen AI capabilities within enterprise offerings. Served as a primary liaison for GenAI awareness, imparting crucial knowledge to upper echelons and C-level client management. • Before GenAI revolution, Architected an open-book extractive QA system tailored for HR and contract policies for a global real estate brand. By leveraging fine-tuning and hybrid search techniques, elevated the F1 Score by 119% Show less • Pioneered the development of AI/ML features in Speciphic Ask: our marquee multilingual conversational generative AI solution. Utilised open-source and API-based LLMs to facilitate seamless self-service through Question-Answering (QA) across diverse enterprise knowledge bases. • Enhanced product efficacy by integrating Retrieval-Augmented Generation into "Speciphic Ask", controlling hallucination, bolstering answer accuracy and document referencing, leading to a 60% surge in client… Show more • Pioneered the development of AI/ML features in Speciphic Ask: our marquee multilingual conversational generative AI solution. Utilised open-source and API-based LLMs to facilitate seamless self-service through Question-Answering (QA) across diverse enterprise knowledge bases. • Enhanced product efficacy by integrating Retrieval-Augmented Generation into "Speciphic Ask", controlling hallucination, bolstering answer accuracy and document referencing, leading to a 60% surge in client base • Conducted in-depth analyses of multiple vector databases, ensuring product is meticulously tailored to align with distinct enterprise contexts • Mentoring a dynamic team of 10 Data Scientists & ML Engineers, driving the evolution of core AI/ML product features and crafting bespoke solutions for elite Fortune 100/500 brands. Entrusted with the pivotal role of interviewing and onboarding AI/ML talent • Leading discussions and engagements with recently onboarded clients to develop custom AI/ML solutions. Demonstrated astute crisis management by ensuring client-site issues were resolved within SLA agreements. • Conceived and executed a multilingual semantic search engine optimized for ethico-legal scenarios, achieving an under 2s latency and a Top-1 success rate of 95%+. • Organizational Capacity Building: Spearheaded integration of Gen AI capabilities within enterprise offerings. Served as a primary liaison for GenAI awareness, imparting crucial knowledge to upper echelons and C-level client management. • Before GenAI revolution, Architected an open-book extractive QA system tailored for HR and contract policies for a global real estate brand. By leveraging fine-tuning and hybrid search techniques, elevated the F1 Score by 119% Show less

    • 1 - 100 Employee
    • Principal Data Scientist / Upskill Lead (Levi Strauss & Co)
      • Dec 2021 - Aug 2022

      • Led a global team of 15 Data Scientists, undertaking the ambitious project of overhauling the complete curriculum for the esteemed Levi Strauss & Co ML Bootcamp in <2 months. Our bootcamp was the recipient of the 2022 LS & Co Koshland/Haas award for innovation • Successfully trained and up-skilled over 50 LS&Co employees spanning diverse regions, roles, and programming backgrounds. Within 2 months, transformed participants from novices to adept users of the Python DS & ML stack… Show more • Led a global team of 15 Data Scientists, undertaking the ambitious project of overhauling the complete curriculum for the esteemed Levi Strauss & Co ML Bootcamp in <2 months. Our bootcamp was the recipient of the 2022 LS & Co Koshland/Haas award for innovation • Successfully trained and up-skilled over 50 LS&Co employees spanning diverse regions, roles, and programming backgrounds. Within 2 months, transformed participants from novices to adept users of the Python DS & ML stack, covering a vast spectrum from Python fundamentals to advanced neural networks, ensemble techniques, and model explainability. • Guided the third bootcamp cohort in developing an impactful revenue prediction model with a remarkable 94% accuracy for high-revenue stores. This model played a pivotal role in shaping LS&Co's store expansion strategy in Southern Europe, particularly in Spain and Italy. • Mentorship Across Borders: Cultivated the skills of seven bootcamp graduates hailing from the USA, Europe, and India, leading them to design a sophisticated social listening and sentiment analysis pipeline. This initiative significantly enhanced the LS&Co loyalty program, achieving an AUC score between 0.75 and 0.80. • Mentored an cohort graduate in architecting a customer segmentation pipeline for both online and offline channels. This solution was strategically deployed in the APAC region, fine-tuning LS&Co's marketing endeavors for optimal impact.

    • Associate Data Scientist / Upskill Instructor (Levi Strauss & Co)
      • Jun 2021 - Nov 2021

      • Directed the second bootcamp cohort in constructing a sophisticated model using Gradient Boosted Trees (GBTs) for Levi's Europe's Customer Loyalty Engine. This model, focusing on Churn and Customer Lifetime Value (CLTV) prediction, was developed and refined to achieve an impressive ~0.80 F1-Score within just 2 months. • Collaborated closely with a fellow Upskill instructor to meticulously interview and evaluate over 60 candidates hailing from five continents for the second bootcamp… Show more • Directed the second bootcamp cohort in constructing a sophisticated model using Gradient Boosted Trees (GBTs) for Levi's Europe's Customer Loyalty Engine. This model, focusing on Churn and Customer Lifetime Value (CLTV) prediction, was developed and refined to achieve an impressive ~0.80 F1-Score within just 2 months. • Collaborated closely with a fellow Upskill instructor to meticulously interview and evaluate over 60 candidates hailing from five continents for the second bootcamp cohort. Demonstrated exceptional time-management and multitasking abilities by completing this extensive process alongside regular duties in under 8 days. • Offered guidance and expertise to the inaugural bootcamp cohort, empowering them to devise solutions for inventory forecasting and report automation. These solutions were seamlessly integrated across various divisions, including retail, e-commerce, and wholesale. • Distinctly chosen from the 19th Cohort of the Fellowship.AI program to work at Launchpad.AI

    • United States
    • Software Development
    • 1 - 100 Employee
    • Data Science Fellow
      • Jan 2021 - Apr 2021

      • One amongst 45 machine learning practitioners chosen from a large global pool, to apply cutting edge ML research solutions to address real-world industry challenges. • Integrated Wide & Deep neural network architecture with Bayesian Bandits, achieving a notable enhancement in the Click-Through Rate (CTR) by over 13% for promotional email campaigns of a leading fashion brand • Identified and capitalized on a lucrative business opportunity for a prominent footwear brand. Utilized… Show more • One amongst 45 machine learning practitioners chosen from a large global pool, to apply cutting edge ML research solutions to address real-world industry challenges. • Integrated Wide & Deep neural network architecture with Bayesian Bandits, achieving a notable enhancement in the Click-Through Rate (CTR) by over 13% for promotional email campaigns of a leading fashion brand • Identified and capitalized on a lucrative business opportunity for a prominent footwear brand. Utilized Beam Search and CLIP output as a heuristic, enabling the identification of the Top 5 custom shoe configurations closely resembling a user-uploaded lifestyle shoe image—all in under a minute • Engaged in pair programming sessions with fellow Data Science practitioners from three distinct continents, adhering to the Agile software development methodology Show less • One amongst 45 machine learning practitioners chosen from a large global pool, to apply cutting edge ML research solutions to address real-world industry challenges. • Integrated Wide & Deep neural network architecture with Bayesian Bandits, achieving a notable enhancement in the Click-Through Rate (CTR) by over 13% for promotional email campaigns of a leading fashion brand • Identified and capitalized on a lucrative business opportunity for a prominent footwear brand. Utilized… Show more • One amongst 45 machine learning practitioners chosen from a large global pool, to apply cutting edge ML research solutions to address real-world industry challenges. • Integrated Wide & Deep neural network architecture with Bayesian Bandits, achieving a notable enhancement in the Click-Through Rate (CTR) by over 13% for promotional email campaigns of a leading fashion brand • Identified and capitalized on a lucrative business opportunity for a prominent footwear brand. Utilized Beam Search and CLIP output as a heuristic, enabling the identification of the Top 5 custom shoe configurations closely resembling a user-uploaded lifestyle shoe image—all in under a minute • Engaged in pair programming sessions with fellow Data Science practitioners from three distinct continents, adhering to the Agile software development methodology Show less

    • New Caledonia
    • Software Development
    • 1 - 100 Employee
    • Head Of Research
      • Jun 2018 - Jul 2019

      • Conceived and launched "The Great Indian Digit Survey", a biannual pan-Indian endeavour aimed at gauging brand perceptions and preferences. This expansive survey spanned over 15 tech gadget categories and catered to a diverse linguistic audience, covering 8 major Indian languages. • Authored over 90 comprehensive market research reports, employing a narrative storytelling approach. These reports swiftly became the benchmark for consumer analysis in India, with industry giants like… Show more • Conceived and launched "The Great Indian Digit Survey", a biannual pan-Indian endeavour aimed at gauging brand perceptions and preferences. This expansive survey spanned over 15 tech gadget categories and catered to a diverse linguistic audience, covering 8 major Indian languages. • Authored over 90 comprehensive market research reports, employing a narrative storytelling approach. These reports swiftly became the benchmark for consumer analysis in India, with industry giants like Amazon, Motorola, and Lenovo relying on them within just a year of their inception. • Spearheaded a dedicated team to clean and analye an extensive collection of over 30 datasets in less than 20 working days

    • Brand Manager
      • Jul 2016 - Jul 2019

      • One of the youngest associates to champion the brand's interests, engaging with global industry leaders such as Amazon, Lenovo, Samsung etc. • Devised over 300 tailored proposals and pitch-decks, encompassing a wide range of content forms—from custom articles and videos to branded content properties, social contests, and community engagement initiatives. • Executed over 30 content and engagement campaigns tailored for international brands on Digit. Served as the primary point of… Show more • One of the youngest associates to champion the brand's interests, engaging with global industry leaders such as Amazon, Lenovo, Samsung etc. • Devised over 300 tailored proposals and pitch-decks, encompassing a wide range of content forms—from custom articles and videos to branded content properties, social contests, and community engagement initiatives. • Executed over 30 content and engagement campaigns tailored for international brands on Digit. Served as the primary point of contact for clients, ensuring seamless execution and optimal client satisfaction. • As the first unofficial Head of Content Marketing, formulated Digit's inaugural content marketing policy. The rigorous adherence to this policy has yielded remarkable results, with sponsored content engagement soaring to an average of 5+ minutes—a significant 150% increase from the site-wide average of 2-3 minutes

    • Product Manager
      • Jul 2014 - Jun 2016

      • Collaborated with a diverse team of over 30 professionals spanning editorial, video, SEO, IT, and business domains, growing traffic from 6M to an impressive 15M+ monthly page views, primarily propelled by our strategic vernacular content expansion. • Worked with the editorial team to amplify social engagement, positioning Digit as the leader in social engagement among tech media brands in India at the time. This achievement is validated by publicly available social metrics… Show more • Collaborated with a diverse team of over 30 professionals spanning editorial, video, SEO, IT, and business domains, growing traffic from 6M to an impressive 15M+ monthly page views, primarily propelled by our strategic vernacular content expansion. • Worked with the editorial team to amplify social engagement, positioning Digit as the leader in social engagement among tech media brands in India at the time. This achievement is validated by publicly available social metrics, outperforming competitors like 91mobiles, NDTV Gadgets, Times GadgetNow, and mysmartprice. • Pioneered the content suite for "Tech Tips", a comprehensive multilingual phone guide. With a budget of less than $430 and a timeline under 90 days, led the production of 35,000+ textual guides, 35,000+ text-to-voice-overs, and 7,000+ supporting images across seven Indian languages. This monumental task was achieved by ingeniously creating a network of working and stay-at-home mothers for content creation, translation, and verification

Education

  • KU Leuven
    Master of Science - MS, Artificial Intelligence
    2019 - 2020
  • Ashoka University
    Fellow, Young India Fellowship, Liberal Arts
    2013 - 2014
  • Indian Institute of Technology, Madras
    Bachelor’s Degree, Electrical and Electronics Engineering
    2009 - 2014
  • Matha Senior Secondary School, Alappuzha
    High School, Computer Science
    1995 - 2009

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