Experience

InSnap Technologies Pvt Ltd

• India
• Software Development
• 100 - 200 Employee

• • Apr 2022 - Present

• • Aug 2018 - Jun 2022

• • Aug 2018 - Jun 2022



Aldius Consulting

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Manager - Business Development

  • Jun 2015 - Apr 2018

  Responsible for communicating and selling the company’s value proposition to prospective accounts across all market research companies in North America. Handling the entire inside sales division of the India business. Responsible for the entire client acquisition process including client targeting, qualification, presentation and proposal. Seek, qualify and acquire new clients. Responsible for project communication and account management. New Business Development for market research accounts; Cold Calling, Qualification of leads, lead generation, follow up with current customers and prospects, setting meetings via web-ex, attending web-ex and conference calls with prospective customers. Appointment setting for with prospective clients. Assisting with customer service and answering email from prospective customers. Inbound and outbound sales calls. Maintaining weekly sales reports. Contacted new and existing customers to discuss how their needs could be met through specific products and services. Completed 50 daily outbound calls, up to 8 hours per day. Created strategic and tactical plans for account penetration and opportunity development. Implemented solution and value-based sales methodologies in the execution of activity related to account plans. Promoting and selling services of the company through an enterprise selling methodology (selling to all levels within an organisation). Develops relationships solicits and closes new and existing accounts. Show less



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Subject matter Expert

  • Jul 2012 - Dec 2014

  Served as Subject Matter Expert (SME) on multiple subjects for 2+ years Lead, manage, develop, coach, control and motivate, access performance of the sales executives to develop their skill and ensure that a high professional standard, monthly sales and KPI targets are achieved. Maintain professional and technical knowledge by attending workshops and leadership trainings. Support, coach, develop and supervise a team of 18 employees in an Operations environment. Track trending data for 18-20 direct reports while using various tools and demonstrating leadership through acknowledging the fair and consistent application of policies while demonstrating a variety of coaching styles and techniques. Expertly trained sales associates on selling methods, company policies, customer service and complaint resolutions. Skillfully resolved issues with cellular/electronic devices for AT&T. Handled incoming calls from a national customer base. Provided detailed information on services and products to customers. Entered accurate and complete customer information into system. Researched and resolved service, product and billing issues. Produced weekly call reports for management. Achieved and exceeded key performance indicators in all areas. Effectively maximised sales by up selling products that were pertinent to the customer’s needs. Ensured that appropriate information was available of the product or service being endorsed. Show less



Ocwen Financial Corporation - US

• United States
• Financial Services
• 700 & Above Employee

• Third Party Assurant

  • Sep 2010 - Apr 2012

  Third party associate for JP Morgan Chase Bank. Responsibilities include, profiling and updating insurance policies for homeowners and businesses in the North American market. Manage and processes insurance property claims including customer service inbound and outbound calls. Input of policy information into main network. Updating policy coverage information and electronic paying of homeowners, flood, wind, and fire insurance premiums. Third party associate for JP Morgan Chase Bank. Responsibilities include, profiling and updating insurance policies for homeowners and businesses in the North American market. Manage and processes insurance property claims including customer service inbound and outbound calls. Input of policy information into main network. Updating policy coverage information and electronic paying of homeowners, flood, wind, and fire insurance premiums.