Experience

OSI Electronics

• United States
• Computers and Electronics Manufacturing
• 200 - 300 Employee

• Purchasing Buyer

  • Sep 2020 - Present

  - Processes and issues purchase orders, efficiently manages and expedites open orders, processes change requests and PR- Interact with the supplier on a day to day basis- Ensure the delivery on time- Track the status of any order- Negotiation the Price- Registration New Vendor into system- Settle If any PO Problem (Price problem, qty problem & quality problem)- Monitoring PO Calibration monthly- Prepare and send out the delivery schedule of outstanding PO Supplier- Checking weekly past due of outstanding PO



PT SMOE INDONESIA

• Assistant Buyer

  • Feb 2020 - Sep 2020

  - Request quotations base on MR from end User- Inspects products, especially from new suppliers, to ensure that they meet specifications.- Prepared tabulation base on quotation from suppliers- Negotiation with vendors- Issue purchase orders to supplier after got signature from superior and Process order acknowledgement- Accomplish the necessary order adjustments- Post order activities comprised of expediting for timely submission- Monitoring PO- Ensure timely delivery of items to yard- Update Summary of all Purchase Order once every 1 week- Filling Purchase Order with all supporting document- And others duty that might be required consistent with the range and nature responsibilities as buyer or procurement team.



OSI Electronics

• United States
• Computers and Electronics Manufacturing
• 200 - 300 Employee

• Purchasing Clerk

  • Jan 2018 - Jan 2020

  - Open PR, PO and Send to Supplier- Interact with the supplier on a day to day basis- Ensure the delivery on time- Track the status of any order- Load PO Consign & Subcont PO- Registration New Vendor into system- Settle If any PO Problem (Price problem, qty problem & quality problem)- Monitoring PO Calibration- Prepare and send out the delivery schedule of outstanding PO Supplier- Checking weekly past due of outstanding PO - Open PR, PO and Send to Supplier- Interact with the supplier on a day to day basis- Ensure the delivery on time- Track the status of any order- Load PO Consign & Subcont PO- Registration New Vendor into system- Settle If any PO Problem (Price problem, qty problem & quality problem)- Monitoring PO Calibration- Prepare and send out the delivery schedule of outstanding PO Supplier- Checking weekly past due of outstanding PO



PT Bank Muamalat Indonesia Tbk

• Indonesia
• Banking
• 700 & Above Employee

• Customer Service Representative

  • Sep 2014 - Sep 2016

  - Open and maintain customer accounts by recording account information- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution- Maintain financial accounts by processing customer adjustments- Recommend potential products or services to management by collecting customer information and analyzing customer needs- Prepare product or service reports by collecting and analyzing customer information- Contribute to team effort by accomplishing related results as needed- Manage large amounts of incoming calls- Generate sales leads- Identify and assess customers' needs to achieve satisfaction- Build sustainable relationships of trust through open and interactive communication- Provide accurate, valid, and complete information by using the right methods/tools- Meet personal/team sales targets and call handling quotas- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution- Keep records of customer interactions, process customer accounts, and file documents- Follow communication procedures, guidelines, and policiesGo the extra mile to engage customers- Resolve customer complaints via phone, email, mail, or social media- Use telephones to reach out to customers and verify account information- Greet customers warmly and ascertain problem or reason for calling- Cancel or upgrade accounts- Assist with placement of orders, refunds, or exchanges- Advise on company information- Take payment information and other pertinent information such as addresses and phone numbers- Place or cancel orders