Ni Putu Kania Saraswathi

Front Office at Kima Surf
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Contact Information
us****@****om
(386) 825-5501
Location
Bali, Indonesia, ID
Languages
  • Indonesian Native or bilingual proficiency

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Experience

    • Indonesia
    • Hospitality
    • 1 - 100 Employee
    • Front Office
      • Aug 2023 - Present

      Welcome and greet visitors, clients, and customers in a professional and friendly manner. Answer and direct incoming calls, taking messages when necessary. Provide information and assistance to visitors and clients, addressing their inquiries and needs. Manage appointments, schedules, and conference room bookings efficiently. Maintain a neat and organized front office area, ensuring a presentable and welcoming environment. Handle incoming and outgoing mail and packages. Assist in administrative tasks such as data entry, filing, and document preparation. Collaborate with colleagues to ensure smooth office operations. Uphold a high level of confidentiality when dealing with sensitive information. Demonstrate excellent communication and customer service skills Show less

  • Warung Gorengan Bu Nia
    • Denpasar, Bali, Indonesia
    • Cashier Customer Service
      • Jan 2020 - Mar 2022

      Job descriptions: - Managing transactions with customers using cash registers - Scanning goods and ensuring pricing is accurate - Collecting payments whether in cash - Resolve customer complaints, guide them and provide relevant information - Greet customers when entering or leaving the store Maintain clean and tidy checkout areas Job descriptions: - Managing transactions with customers using cash registers - Scanning goods and ensuring pricing is accurate - Collecting payments whether in cash - Resolve customer complaints, guide them and provide relevant information - Greet customers when entering or leaving the store Maintain clean and tidy checkout areas

    • Hospitality
    • 1 - 100 Employee
    • Housekeeper
      • Jun 2019 - Jan 2020

      - Answering immediately to guest requests, as well as requests from other departments - Loading carts with supplies and moving them to the required area - Entering guest rooms, ensuring they are vacant - Replacing used toiletries and amenities - Providing clean linens and towels - Folding towels, making beds, and cleaning bathrooms - Removal of room service items, dirty linens and rubbish - Answering immediately to guest requests, as well as requests from other departments - Loading carts with supplies and moving them to the required area - Entering guest rooms, ensuring they are vacant - Replacing used toiletries and amenities - Providing clean linens and towels - Folding towels, making beds, and cleaning bathrooms - Removal of room service items, dirty linens and rubbish

Education

  • Universitas Udayana
    Bachelor's degree, Tourism and hospitality
    2021 - 2023
  • SMK Negeri 4 Denpasar
    Tourism and hospitality
    2018 - 2021

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