Experience

Hikvision UK & Ireland

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Technical Support Engineer

  • Dec 2020 - Present

  Hikvision is video-centric intelligent IoT solution and big data service provider, ranking first in global surveillance industry for over 10 years • Respond promptly and professionally to email and call inquiries from distributors, providing pre-sales and technical assistance to address their queries effectively. • Conduct product and technical training sessions for distributors, ensuring their teams are well-equipped with in-depth knowledge of HIK products/solutions/services. • Visit distributor branches and organize open days to engage with distributors/installers, offering guidance on product selection, resolving technical issues, and showcasing the value of HIK offerings. • Provide hands-on product training to installers, enabling them to confidently install, configure, and troubleshoot HIK products/solutions. • Mentor new joiners in the role of technical support engineer, sharing expertise, and guiding them in providing exceptional support to customers. Show less



中科合成油技术股份有限公司

• China
• Research Services
• 1 - 100 Employee

• R&D Engineer/Master's student

  • Jul 2016 - Dec 2018

  Synfuels China is a world-leading technology company in the Coal-to-Liquid industry with headquarters in Beijing • Led a team of 3 senior engineers to overcome a critical engineering roadblock associated with platinum nanoparticles aggregation at temperatures exceeding 400 ℃. • Developed 2 novel zeolite catalysts for lubricating oil and diesel modification, employing a creative combination of electrostatic adsorption methods and additional additives. • Conducted over 100 comprehensive performance tests on the newly developed catalysts, collaborating with cross-functional teams to optimize the overall scheme. • Achieved significant outcomes, including enhancing selectivity of targeted products by over 10%, reducing catalyst production costs by more than $300,000 per ton, and extending the catalysts' lifespan by over 10 times. • Implemented agile management principles during the project execution stage, resulting in an efficiency increase of over 50% through rapid iterative catalyst design. • Successfully planned and managed nearly 10 project resources and coordinated with 5 stakeholder groups to ensure smooth collaboration and timely project delivery. • Published 4 impactful papers in prestigious international journals, contributing to the field's advancement and knowledge sharing. Show less



China Petroleum & Chemical Corporation (SINOPEC)

• China
• Oil and Gas
• 1 - 100 Employee

• Summer Intern

  • Jun 2014 - Jul 2014

  Sinopec Group is an energy and chemical giant that ranked No. 2 on the Fortune Global 500 list in 2019 • Conducted thorough investigations of equipment distribution across a sprawling 7 square km plant, resulting in the creation of comprehensive flow diagrams for the annual processing of 5.5 million tons of crude oil, 1.2 million tons of catalytic cracking, and 1.6 million tons of gasoline/diesel hydrotreating projects. • Led and mentored a team of 5 professionals, collaborating closely with Sinopec engineers to meticulously produce detailed drawings for critical heat transfer, reaction, tower, and mechanical equipment within the plant. • Ensured the highest standards of accuracy and quality, with all drawings undergoing rigorous review and assessment by a team of esteemed chemical industry experts. • Achieved compliance with the exacting standards set forth by the China Engineering Education Accreditation Association (CEEAA) and the Washington Accord, validating that all drawings surpassed industry regulations. Show less