Terminal Warehouse Manager

• Jan 2023 - Present

Fleet Manager

• May 2021 - Present

Provide responsible supervision and control for all fleet activities. Assist in the retention and training efforts of staff. Conduct meetings with staff to assess group’s overall status, discuss ideas for improvement and inform staff of new developments. Address all employee performance problems promptly and directly in accordance with personnel policies. Oversee performance statistics for over 50 trucks and 90 drivers. Review and monitor shipment documentation for accuracy. Examine various documents including invoices, bills of lading, and shipping statements to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products. Communicate with operations manager regarding progress and problems or issues. Effectively participate in and/or supervise department projects related to assigned area of responsibility. Show less

Logistics Supervisor

• Dec 2018 - May 2021

Supervise and provide leadership to a fleet of over 20 truck drivers; include compliance with DOT regulations, company policy, employee performance and retention, and efficient and effective movement of our customer's freight. Manage driver performance and activities. Direct and schedule driver's work. Plan, assign, and distribute work to avoid hours of service violations while coordinating loads, equipment and backhauls to achieve maximum utilization of the fleet. Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals which improve efficiency and process improvement. Identify and resolve delivery and scheduling problems through timely communication with customers, drivers, vendors and other Ruan locations. Develop daily delivery plan utilizing equipment, manpower and other resources to ensure an effective, efficient operation. Organize, plan, and implement transportation solutions for assigned customers that utilize the best cost option to maximize profitability and customer satisfaction. Improved the missed delivery rate from 85% to 97%, which saved the company time and resources on redeliveries. Show less