Experience

Redica Systems

• United States
• Information Services
• 1 - 100 Employee

• Account Manager

  • May 2022 - Present

  Texas, United States



GlobalData Healthcare

• United Kingdom
• Information Services
• 300 - 400 Employee

• Account Manager

  • Jan 2015 - May 2022

  • Providing product support and training to over 100 biotech, medical device and tech transfer subscription clients • Identifying new sales/up-sell opportunities • Ensuring timely renewal of subscription clients • Strong relationship building with product users and UDMs • Assisting accounts receivable with bill collection

• Senior Business Development Executive/Account Management

  • Aug 2013 - Jan 2015

  Home Office GlobalData is the fastest growing provider of market intelligence for the Healthcare and Energy industries. - New business development for biotech , pharma, medical devices companies, tech transfer offices and investment banks - Consultative sales approach, matching the correct product to the individual clients’ needs - Ensuring client retention and contract renewals - Providing training and product support to existing clients



Deloitte Recap LLC

• Sr. Client Service Specialist

  • May 2012 - Jun 2013

  Home Office • Providing first-class product training and customer support to small and large Pharma/Biotech/Device companies • Ensured timely renewal of subscription clients, successfully up-selling to premium product line and multi-year commitment • Strong relationship building with C-level clients



Datamonitor

• Account Manager

  • Oct 2006 - Mar 2012

  Home Office • Business development and client retention for large and start-up pharma/biotech companies • Managed to gain significant up-sells on contract renewing clients • Persistent cold calling to C-level clients to secure new business • Regular training sessions/calls with existing clients to ensure satisfaction/use of product • Trained new team members • Worked successful under different supervisors with different management styles



Frost & Sullivan

• United States
• Business Consulting and Services
• 700 & Above Employee

• Account Manager

  • 2000 - 2005

  San Antonio, TX • Worked with pharmaceutical, diagnostic imaging, medical device, and biotechnology clients (from Fortune 500 to startups) to build relationships and sell complex market research products / services. • Targeted senior-level executives and in some cases physicians and scientists. • Conducted persistent cold calling, relationship building, sales presentation, proposal writing, contract negotiation, and ongoing account management. • Developed and presented high volume of sales… Show more • Worked with pharmaceutical, diagnostic imaging, medical device, and biotechnology clients (from Fortune 500 to startups) to build relationships and sell complex market research products / services. • Targeted senior-level executives and in some cases physicians and scientists. • Conducted persistent cold calling, relationship building, sales presentation, proposal writing, contract negotiation, and ongoing account management. • Developed and presented high volume of sales presentations, traveling throughout region to close new accounts (highly successful in developing new business) and expand penetration of existing accounts. • Selected to train new team members and work on internal product launches / marketing collateral Show less



Grand Hyatt New York

• Floormanager

  • 1996 - 1997