IT Project Manager

• Sep 2020 - Present

Business Developer - Digital Banking, Corporate Channels - District

• Aug 2016 - Aug 2020

Business Developer/Product Owner for 'District' - Danske Bank’s new corporate digital platform. Been apart of the District platform from the beginning and until it has been implemented as an established corporate platform for business customers in Danske Bank. My tasks and responsibilities:- Organisation Implementation- Defining new features, Design, and Requirements- Product, Business and Concept Development- Project Management- Product Owner tasks as user stories, maintaining backlog, etc.- Educate internal stakeholders and Stakeholder Management- On-boarding and internal processes- Scoping the solutions based on customer needs- Agile development across teams and countries- Optimize Customer Support setup- Scoping the solutions based on customer needs- Collect and analyse qualitative and quantitative feedback from pilot- and 'live' customers- Migration of customers- Close collaboration with experts and IT developers located in the Nordics, Lithuania, and India in an agile-based way of working. Show less

Integration Advisor

• Sep 2015 - Aug 2016

Allround support to business clients on Danske Bank's online applications and card solutions- advise and support to business clients in integration matters (EDI, Channels and file formats; payments, reconciliation, collections, to and from the Bank)- support on all Danske Bank markets (DK, SE, NO, IE, UK, PL, FI, D)Technical specifications:File standards: ISO20022 XML, SWIFT, EDIFACT, COMMA, FIK, CSVFile types: Payment initiation, Payment status, Debit advice, Credit advice, Account statement, Invoice, Direct debit, Danske Bank formatsConnectivity through: SWIFTNet, Web Services, sFTP/FTP, AS2, HTTPEncryption: PGP, EDISEC, Webservice Show less

Business Developer at MobilePay

• Jan 2015 - Sep 2015

I was working as a Business Developer in MobilePay and was a part of the original small team that started the development of the MobilePay Business solutions.My tasks and responsibilities have spanned from:- Organisation Implementation- Product and Concept Development - UX Design- Business Cases- Project Management- Meeting/Collaboration with PoS partnerships- Go-to-market strategies- Educate MobilePay users and internal stakeholders- On-boarding of new business customers- Internal Processes- Optimise customer support setup. INFO about MobilePayMobilePay is Northern Europe’s most adopted and award-winning mobile payment app. MobilePay is installed on more than 2 out of 3 smartphones in Denmark and is recently launched in Finland and Norway as well. MobilePay supports both P2P transfers as well as person to business payments with more than 4 different business solutions (In app, online, PoS, small shops) Show less

Business Developer Graduate

• Sep 2013 - Jun 2015

My task and responsibilities:The objective during the graduate period was to establish and optimise the collaboration between the three areas, 'B2B Integration Services', 'Cash Management Implementations', and 'Integration Service Support'. The primary assignment was to ensure the ways of workings and the communications processes by breaking down the siloes and integrate the suggested processes to establish a horizontally focused organisation.

IT supporter

• Aug 2012 - Aug 2013

My tasks and responsibilities:As a student-worker in Private Customer Technical Support in Danske Bank on most of Danske Bank's markets (DK, SE, NO, IE, UK, DE), 'Danske Direct', I helped customers with technical issues related to their e-banking:- Updating JAVA- Transfer issues- NEMID logon- Reporting breakdowns- Navigate in the e-banking- Answering emails from customers- Training of new employees Learnings: the importance of having a customer-friendly platform, to communicate technical solutions to a non-tech person, work in a constantly changing environment, multitasking on a very high level. Show less