I would highly recommend Nina for any Learning and Development management or lead facilitator role. Nina is a very accomplished Learning and Development consultant, facilitator and manager. Nina has had extensive experience in all things HRD. FiSH - instructor Impairment Training – VWA agents and TAC staff Achieving Excellence in Client Service - TAC wide initiative. Customer Service Centre (call centre) Introduction and Induction Programs development and facilitation In 2005 initiated a large scale staff development program aimed at improving client satisfaction and reducing conflict during decision making processes for over 300 staff Medical Education/Terminology courses VCAT Protocols and Merit Review training program for TAC Legal Division Cert IV accreditation program for Accounts Processing team at TAC DiSC accredited facilitator Initiated Development of Training Modules with Box Hill TAFE Transport Accident Victoria - Legislation Changes training Systems training Negotiations Skills training New Managers training Took on the Manager of the new Capability and Development team at TAC with passion and experience. Nina would bring here extensive learning and development experience, skills and knowledge to any L&D Role and would actually make a difference.

Nina is a very competent and professional capability and training manager.She has had a long service history with the TAC, due to her ability to connect with staff at all levels, and deliver for the organisation. She comes highly recommeded by me, and l recommend her to any prospective employer who seeks a fantastic addition to any learning and development leadership team.

I would highly recommend Nina for any Learning and Development management or lead facilitator role. Nina is a very accomplished Learning and Development consultant, facilitator and manager. Nina has had extensive experience in all things HRD. FiSH - instructor Impairment Training – VWA agents and TAC staff Achieving Excellence in Client Service - TAC wide initiative. Customer Service Centre (call centre) Introduction and Induction Programs development and facilitation In 2005 initiated a large scale staff development program aimed at improving client satisfaction and reducing conflict during decision making processes for over 300 staff Medical Education/Terminology courses VCAT Protocols and Merit Review training program for TAC Legal Division Cert IV accreditation program for Accounts Processing team at TAC DiSC accredited facilitator Initiated Development of Training Modules with Box Hill TAFE Transport Accident Victoria - Legislation Changes training Systems training Negotiations Skills training New Managers training Took on the Manager of the new Capability and Development team at TAC with passion and experience. Nina would bring here extensive learning and development experience, skills and knowledge to any L&D Role and would actually make a difference.

Nina is a very competent and professional capability and training manager.She has had a long service history with the TAC, due to her ability to connect with staff at all levels, and deliver for the organisation. She comes highly recommeded by me, and l recommend her to any prospective employer who seeks a fantastic addition to any learning and development leadership team.

I would highly recommend Nina for any Learning and Development management or lead facilitator role. Nina is a very accomplished Learning and Development consultant, facilitator and manager. Nina has had extensive experience in all things HRD. FiSH - instructor Impairment Training – VWA agents and TAC staff Achieving Excellence in Client Service - TAC wide initiative. Customer Service Centre (call centre) Introduction and Induction Programs development and facilitation In 2005 initiated a large scale staff development program aimed at improving client satisfaction and reducing conflict during decision making processes for over 300 staff Medical Education/Terminology courses VCAT Protocols and Merit Review training program for TAC Legal Division Cert IV accreditation program for Accounts Processing team at TAC DiSC accredited facilitator Initiated Development of Training Modules with Box Hill TAFE Transport Accident Victoria - Legislation Changes training Systems training Negotiations Skills training New Managers training Took on the Manager of the new Capability and Development team at TAC with passion and experience. Nina would bring here extensive learning and development experience, skills and knowledge to any L&D Role and would actually make a difference.

Nina is a very competent and professional capability and training manager.She has had a long service history with the TAC, due to her ability to connect with staff at all levels, and deliver for the organisation. She comes highly recommeded by me, and l recommend her to any prospective employer who seeks a fantastic addition to any learning and development leadership team.