Customer Success Specialist

• Oct 2022 - Present

- Consult 40 clients across the country through video meetings and email on events and virtual programming through engagement data analysis and create marketing materials to match their brand identity - Calculate 60 quarterly outcomes using data analysis software and enter into Salesforce CRM - Consult 40 clients across the country through video meetings and email on events and virtual programming through engagement data analysis and create marketing materials to match their brand identity - Calculate 60 quarterly outcomes using data analysis software and enter into Salesforce CRM

Headserver and Prep Cook

• Jun 2017 - Present

Server and Barback

• Jun 2022 - Oct 2022

Lead Counselor

• Jul 2022 - Aug 2022

Create weekly themed curriculum for kindergarteners that emphasize creative thinking and natural materials. Lead non-stop outdoor activities for a group of 12 5-year olds whilst overseeing assistant counselors. Create weekly themed curriculum for kindergarteners that emphasize creative thinking and natural materials. Lead non-stop outdoor activities for a group of 12 5-year olds whilst overseeing assistant counselors.

Climbing Instructor

• Jan 2019 - Jun 2022

Teach belaying and knot tying while maintaining a safe and friendly environment during open hours

Barista

• Jan 2019 - Jun 2022

Serving food and drinks to customers while prepping and maintaining kitchen space

Levitt Research Fellow at Hamilton College

• Jun 2021 - Jan 2022

- Conducted an independent research project of my own interest by facilitating 5 interviews with vaccine-hesitant mothers on their views of biomedicine, body autonomy, public and parental responsibility - Organized and analyzed interview data, read 30 relevant books and articles to produce a 25 page research paper with a literature review, data collection and findings, and conclusion with suggestions for further studies

Oral Communication Tutor

• Aug 2020 - Dec 2020

Facilitate one-on-one sessions with students to help prepare for presentations, debates, and class participation

Assistant Director for Outreach Adventure Orientation Trips

• Jan 2020 - Sep 2020

Worked closely with program director to hire student leaders, lead summer trainings, and coordinate student arrival to campus regarding covid-19 guidelines

Food Packer

• Sep 2018 - Dec 2019

Volunteered to repackage leftover dining hall food to donate to local soup kitchens.

Research Assistant

• Oct 2021 - Feb 2022

At our 4-person Age-Tech startup I: 1. Find, analyze, and report on the existing research on our targeted population, competitors, and business modeling, 2. Integrate these findings into the company brainstorming conversations in our four person meetings, 3. Sketch-up and strategize website building for UI and UX At our 4-person Age-Tech startup I: 1. Find, analyze, and report on the existing research on our targeted population, competitors, and business modeling, 2. Integrate these findings into the company brainstorming conversations in our four person meetings, 3. Sketch-up and strategize website building for UI and UX

Nanny and English Teacher

• Feb 2021 - Jun 2021

Media and Communications Intern

• Apr 2021 - May 2021

Reviewed and processed voicenote feedback files from radio stations. Interviewed six team members regarding their work experience and goals to improve employee relations. Reviewed and processed voicenote feedback files from radio stations. Interviewed six team members regarding their work experience and goals to improve employee relations.

Digital Marketing Intern

• Oct 2020 - Feb 2021

Research, created, and edited several dozen social media posts. Interviewed local non-profit leaders and wrote stories about the impact the banks philanthropy on their work. Consulted with senior leadership at the bank to deliver on important marketing initiatives. Research, created, and edited several dozen social media posts. Interviewed local non-profit leaders and wrote stories about the impact the banks philanthropy on their work. Consulted with senior leadership at the bank to deliver on important marketing initiatives.

Theater Instructor, Camp Counselor, and Lifeguard

• Mar 2019 - Aug 2019

Cabin counselor for 10 fourteen year old girls. Facilitating each evening in our cabin by reading to them, leading sharing circles, and providing emotional support when necessary. Plan and taught theater classes for campers ages eight to fourteen Cabin counselor for 10 fourteen year old girls. Facilitating each evening in our cabin by reading to them, leading sharing circles, and providing emotional support when necessary. Plan and taught theater classes for campers ages eight to fourteen

WOOFer

• Sep 2017 - Dec 2017

Sales Staff

• Jun 2017 - Sep 2017

Intern

• Feb 2017 - Jun 2017

- Observed appointments to understand the difference in care mothers receive from midwives versus OBGYN - Assisted midwife at a home birth delivery to complete the project - Observed appointments to understand the difference in care mothers receive from midwives versus OBGYN - Assisted midwife at a home birth delivery to complete the project

Grounds Assistant

• Sep 2015 - Aug 2016

Family Friend

• Oct 2015 - Mar 2016

- Supported a family from the Democratic Republic of the Congo settle into their home and neighborhood - Helped the older people find jobs, and the children enroll into the local school and do their homework - Supported a family from the Democratic Republic of the Congo settle into their home and neighborhood - Helped the older people find jobs, and the children enroll into the local school and do their homework

Customer Service Representative

• Nov 2015 - Jan 2016

Dishwasher

• Sep 2014 - Jun 2015