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Experience

    • United Kingdom
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Communications Coordinator
      • Feb 2023 - Present
    • Advocacy Operations Coordinator
      • Sep 2021 - Nov 2022

      I co-ordinated a busy team of 10 Independent Sexual Violence Advocates, managing all operational and process aspects of the Advocacy service, alongside offering 1-1 support to survivors of sexual violence navigating the criminal legal system. • Provided specialist, trauma-informed advocacy support and guidance. • Managed referrals, enquiries, first contact/risk assessments and waiting list prioritisations for survivors aged 13+ across all 12 South London boroughs. • Led on developing new ways of evaluating the service, managing regular outcome reporting to funders, utilising quantitative and qualitative data analysis skills. • Designed and delivered database training and legacy workflow resources, to solve inconsistent working practice across the team and improve monitoring results. • Led on partnership working with the Metropolitan Police, Rape Crisis England & Wales and other third-sector agencies, contributing to policy work and sector-wide change. Key achievements: • Completed ISVA training, entirely re-designed waiting list systems to streamline staff workload, and built a new online referral process within first 6 months in post. • Proposed Brief Intervention model of provision to better respond to time-sensitive needs + worked with team member to develop and pilot this option over 6 months. Show less

    • United Kingdom
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Office Coordinator
      • Sep 2020 - Sep 2021

      Sole administrative co-ordinator at the dedicated rape crisis centre for the entire Leeds metropolitan area. Frontline service co-ordination: • First point of contact for the organisation, processing referrals and handling enquiries across phone and four inbox channels. • Responsible for prompt communication with survivors to provide information and emotional support, book appointments, handle paperwork, and provide quarterly waiting list updates, alongside crisis comms regarding service changes across numerous C-19 lockdowns. Business co-ordination: • Managed SARSVL’s contracts with freelancers and external suppliers, including bookkeeping, payroll, IT support, telecoms, health & safety and equipment hire. Supported Senior HR and Finance Manager with finance and recruitment related publicity and administration. • Oversaw all organisational policies and procedures and ensured their regular review at monthly Board meetings. Circulated papers and minuted staff and Board meetings. Fundraising and Communications: • Created and updated Canva social media content weekly, and website content monthly. • Wrote and sent monthly internal newsletters to staff, volunteers and Trustees, using Mailchimp. • Supported Senior Management with fundraising and volunteer recruitment. Key achievement: • Facilitated counselling provision for a waiting list of 180+ survivors by project managing a return to face-to-face working across multiple lockdowns, developing new internal C-19 processes, written guidance for staff and service users, and implementing and training staff to use new remote counselling software. Show less

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Education Outreach Fellow
      • Oct 2019 - Sep 2020

      Supported the development and delivery of the University of Leeds educational outreach programme, empowering young people's creativity and confidence to pursue Arts & Humanities subjects. Key achievement: Delivering a crisis transition of the National Saturday Art Club, a weekly on-campus arts programme for young people from lower-income backgrounds, to remote delivery during initial stages of C-19 pandemic. Supported the development and delivery of the University of Leeds educational outreach programme, empowering young people's creativity and confidence to pursue Arts & Humanities subjects. Key achievement: Delivering a crisis transition of the National Saturday Art Club, a weekly on-campus arts programme for young people from lower-income backgrounds, to remote delivery during initial stages of C-19 pandemic.

    • United Kingdom
    • Retail Art Supplies
    • 1 - 100 Employee
    • Account Executive
      • Dec 2016 - Aug 2018

      • Worked on campaigns for a global roster of clients across the visual arts, securing press coverage in national newspapers, consumer magazines, online and broadcast. Clients included: Victoria Miro, The Hepworth Wakefield, 6a architects, Pallant House Gallery, Tiwani Contemporary, The Showroom, Ditchling Museum of Art + Craft, Two Temple Place, LOEWE Craft Prize, Edinburgh Art Festival.• Responsible for strategic planning and project management of 10+ simultaneous campaigns, including regular client reporting. • Rapidly learned to write engaging press releases and pitch convincingly in a fast-paced environment, with no prior media experience. Landed cover page coverage within first 3 months in post.• Built and refined professional contact lists using Gorkana.• Co-ordinated press views, including logistical arrangements, securing guest-lists, and acting as client representative at events.Key achievements: securing front-page coverage within first 3 months in post Show less

    • Press Assistant
      • Oct 2016 - Dec 2016

    • Freelance Transcriptionist and Research Assistant to Hans Ulrich Obrist
      • May 2012 - Sep 2016
    • United States
    • Retail Art Supplies
    • Arts Educator
      • Mar 2013 - Mar 2015

Education

  • Magdalene College, University of Cambridge
    BA (Hons. Cantab.), History of Art
    2012 - 2015
  • University of Leeds
    Master's degree, Social History of Art
    2018 - 2020
  • Open College Network West Midlands
    Level 3 Award, Working with Survivors of Sexual Violence
    2021 - 2022
  • TA Training Organisation
    Introduction to Transactional Analysis, Psychoanalysis and Psychotherapy
    2022 - 2022

Community

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