Nina Chevrolet

Guest Relations Agent at LHC Business Club
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Contact Information
us****@****om
(386) 825-5501
Location
Epalinges, Vaud, Switzerland, CH
Languages
  • Anglais Native or bilingual proficiency
  • Français Native or bilingual proficiency
  • Allemand Professional working proficiency
  • Espagnol Elementary proficiency

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Credentials

  • Inside LVMH Program Certificate
    LVMH
    Jul, 2022
    - Nov, 2024
  • Digital Marketing: Hands-on experience
    Semrush
    Sep, 2023
    - Nov, 2024

Experience

  • LHC Business Club
    • Switzerland
    • Spectator Sports
    • 1 - 100 Employee
    • Guest Relations Agent
      • Jan 2022 - Present

      - Reception: Maintaining professional and friendly contact with customers - Access Control: Ticket control at entrances to the area - Information: Providing information and advising customers at events - Service: Responding quickly and efficiently to customer requests - Reception: Maintaining professional and friendly contact with customers - Access Control: Ticket control at entrances to the area - Information: Providing information and advising customers at events - Service: Responding quickly and efficiently to customer requests

  • EHL Recap Committee
    • Education
    • 1 - 100 Employee
    • Head of Marketing
      • Jan 2022 - Present

  • Centre vaudois d'aide à la jeunesse (CVAJ)
    • Switzerland
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Tutor
      • Jan 2021 - Present

      Weekly classes offering instruction in mathematics, English, German, French, history, and the sciences, catering to both secondary (gymnasium) and primary school students Weekly classes offering instruction in mathematics, English, German, French, history, and the sciences, catering to both secondary (gymnasium) and primary school students

  • EHL
    • Switzerland
    • Higher Education
    • 700 & Above Employee
    • Student
      • Feb 2020 - Present

  • Elite SA
    • Switzerland
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Marketing and Communication Intern
      • Jul 2022 - Jan 2023

      - Creation of content for various communication media (social networks, blogs, newsletter) - Design and coordination of campaign development using specialised tools - Analysis of marketing actions - Organisations of various events - Creation of content for various communication media (social networks, blogs, newsletter) - Design and coordination of campaign development using specialised tools - Analysis of marketing actions - Organisations of various events

  • Sushi Shop Suisse
    • Switzerland
    • Restaurants
    • 1 - 100 Employee
    • Sales Associate
      • Sep 2020 - Oct 2021

      - Management of purchases, inventories, F&B orders, handling of customer complaints - Order taking and internet order management, customer delivery dispatch - Reception, service, cash collection and closing - Management of purchases, inventories, F&B orders, handling of customer complaints - Order taking and internet order management, customer delivery dispatch - Reception, service, cash collection and closing

  • Beau-Rivage Palace
    • Switzerland
    • Hospitality
    • 100 - 200 Employee
    • Employee in Room Service and F&B
      • Jul 2019 - Jan 2020

      - Day and Evening Shifts: Involves opening, stock control, breakfast, lunch, dinner service, ordering, cellar management, replenishing fruits, and managing MEP for various guest welcomes - Minibar: Responsibilities include stock control, ordering, cellar management, invoicing, handling expired products, cost control, and assisting the Restaurant Supervisor at the end of each shift - Serving as headwaiter at breakfast, gourmet brunch, the main restaurant, and the bar - Day and Evening Shifts: Involves opening, stock control, breakfast, lunch, dinner service, ordering, cellar management, replenishing fruits, and managing MEP for various guest welcomes - Minibar: Responsibilities include stock control, ordering, cellar management, invoicing, handling expired products, cost control, and assisting the Restaurant Supervisor at the end of each shift - Serving as headwaiter at breakfast, gourmet brunch, the main restaurant, and the bar

Education

  • EHL
    Bachelor of Science in International Hospitality Management, Économie
    2020 - 2024
  • GP Vanier secondary school
    In the context of the bilingual English-French maturity program
    2018 - 2019
  • Gymnase de Renens
    Maturité bilingue français-anglais, Économie et droit

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