eCommerce Marketing Specialist II

• Jan 2022 - Present

➢ Responsibilitieso Strong focus on merchandising strategy in tier 1 and tier 2 client Amazon catalogso Cross communication with Merchandising, Advertising, and Account Management teamso Mentor for new merchandising team members, aiding in training and developmento Team Lead in creation of department training guides and manuals

eCommerce Marketing Specialist

• May 2021 - Jan 2022

➢ Responsibilitieso Evaluate product detail pages to identify opportunities to improve organic search rank, provide essential product information, and promote conversion.o Research product categories and the top competing products, to determine what changes can improve client detail pageso Examine the impact of detail page changes via A/B testing and Manage Your Experimentso Help find solutions to a wide array of product listing issues via troubleshooting or Amazon Seller Supporto Manage client Amazon catalogs daily in Seller Central and Vendor Central to ensure product listings are live and each detail page displays properly to consumers

Marketing/Office Assistant

• Feb 2019 - May 2021

➢ Responsibilitieso Develop marketing content and graphics to promote Oakland Mall shopping center and eventso Manage and update all social media outlets including Facebook, Instagram and Twittero Assist Marketing Manager with event planningo Design strategic PowerPoint presentations to attract new sponsorso Assist leasing and operations in lease execution and site plan designo Use Yardi Voyager to process invoices (Accounts Payable)o Track certificates of insurance to ensure they are up-to-date

Account Manager

• Feb 2018 - Feb 2019

➢ Responsibilitieso Established key account relationships with designers and business owners who purchased signage on a regular basiso Followed up on signage project leads and answered all customer inquiries regarding pricingo Provided quotes and processed purchase orders via ShopVoxo Managed orders until complete, shipped and invoiceso Cross communication between Sales, Design, Pre-Press and Production ➢ Responsibilitieso Established key account relationships with designers and business owners who purchased signage on a regular basiso Followed up on signage project leads and answered all customer inquiries regarding pricingo Provided quotes and processed purchase orders via ShopVoxo Managed orders until complete, shipped and invoiceso Cross communication between Sales, Design, Pre-Press and Production

Senior Graphic Designer

• Apr 2017 - Jan 2018

Graphic Designer/Copywriter

• Jun 2016 - Apr 2017

➢ Responsibilitieso Wrote engaging copy for digital marketing campaigns to drive traffic to client landing pageso Provided Image recommendations and retouched photos as neededo Team lead on cinemagraph creationo Created customized PowerPoint presentations based on customer needs and company solutionso Created desktop, mobile and tablet photoshop mockups for online native ad placements