Director of Operations

• Dec 2022 - Present

- Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives - Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals - Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks - Develop devise strategies for ensuring the growth of programs enterprise-wide, and implement process improvements to maximize output and minimize costs - Adhere to the company’s policies and standards, and ensure that laws and regulations are being followed - Work closely with HR to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment Show less

Marketing Manager

• Sep 2021 - Nov 2022

Senior Executive- Marketing & PR

• Oct 2019 - Jun 2021

Business Development Manager

• Apr 2016 - Sep 2019

Senior Digital Marketing & PR Executive

• Nov 2011 - Apr 2016

• Successfully developed and managed digital strategy and campaigns • Handling all social media CRM • Managing full scale events with a focus on endorsements from local and regional influencers and blogger engagement • Creating digital content for different social media platforms, increasing engagements with tailored content on each individual platform • Advising clients on sponsored content for campaigns • Reporting and measuring success of digital campaigns • Developing digital crisis management plans and implementing for strategic clients • Establishing strong media relationships and selling in key stories for clients • Management of client events and media activities, including budget controlling • Organize interviews with senior management with top tier media • Organization of large scale events for clients with stakeholders, media and bloggers • Responsible for media planning and content creation Awards: Internal Weber Shandwick Global Awards for best campaigns for McDonald’s, Lillywhite’s campaigns and Diet Center Kuwait. Nominated for MEPRA in the best digital campaign category for McDonald’s campaign Clients: McDonald’s, Nutella, Ministry of Public Works, Jahra Road Development Project, Jamal Abdul Nasser Project, Dow chemicals, Pace, Diet Center Kuwait, LSH Holding, Lillywhites Kuwait, Sports Direct Kuwait, Boeing, L’azurde, Tawasul Telecom and Reuse Show less

Client Service Representative

• Oct 2008 - Oct 2011