Experience

MRP-Global

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Administrator

  • May 2023 - Present

  London Wall MRP-Global are experts in the delivery of contract and permanent business technology professionals. We work with some of the largest multinational organizations, supporting their businesses with the delivery of skilled experts.

• Administrator and Compliance Officer

  • May 2023 - Present

  London, England, United Kingdom



Indus Delta Capital

• Environmental Services
• 1 - 100 Employee

• Administrative Manager

  • Nov 2019 - Jan 2022

  Essex, England, United Kingdom Overseeing day to day running of the office dealing with emails and enquires Coordinating of meeting's with potential investors and internal team. Payroll and invoicing for staff Preparing employee handbook for new Buisness Making sure all accounts reconciliation were up to date Attending relevant meetings with the Director.



St. James’s Place

• United Kingdom
• Financial Services
• 700 & Above Employee

• Administrative Officer

  • Sep 2018 - Nov 2019

  Holborn Working alongside one of the Senior Partner of St James's Place. Overseeing the on boarding of new client, obtain detailed clients policy information. Prepare illustrations and submitting end to end business process. Monitoring emails and inbound phone calls.



London Borough of Redbridge

• United Kingdom
• Government Administration
• 700 & Above Employee

• Risk Insurance Officer

  • Dec 2017 - May 2018

  Ilford, United Kingdom Reviewing of the Council's Risk Management. Preparing and submitting reports to audit committee on risk progress. Keeping Corporate and local school Risk Registers up to date with accurate information. Conducting in depth investigations highlighted and potential risk areas. Highly involved with the 2018 Tender. Providing training and support to the local schools on Risk Management. Meeting service delivery targets and service plans. Dealing with internal and external… Show more Reviewing of the Council's Risk Management. Preparing and submitting reports to audit committee on risk progress. Keeping Corporate and local school Risk Registers up to date with accurate information. Conducting in depth investigations highlighted and potential risk areas. Highly involved with the 2018 Tender. Providing training and support to the local schools on Risk Management. Meeting service delivery targets and service plans. Dealing with internal and external clients. Dealing with insurance claimes Show less



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Corporate Client Services Manager

  • Sep 2010 - Dec 2016

  London, United Kingdom Managing a portfolio of 30+ Global Corporate clients providing exceptional customer service, specialising in global payments and cash management for example assisting with BACS, Cheque, and International payments including SWIFT and CHAPS - this also involved supporting Pre-Advice agreements and formatting of payment instructions MT103, MT202, MT100 Taking part in Request for Proposal (RFP) to win business. Attending 5 client reviews per quarter to discuss clients efficiencies and sharing… Show more Managing a portfolio of 30+ Global Corporate clients providing exceptional customer service, specialising in global payments and cash management for example assisting with BACS, Cheque, and International payments including SWIFT and CHAPS - this also involved supporting Pre-Advice agreements and formatting of payment instructions MT103, MT202, MT100 Taking part in Request for Proposal (RFP) to win business. Attending 5 client reviews per quarter to discuss clients efficiencies and sharing best practice to increase client straight through processing (STP) Dealing wit high volume of emails. Show less



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Corporate Client Service Manager Real Estate

  • Mar 2008 - Jan 2010

  Managing a portfolio of large multinational Real Estate Clients Providing support to Senior Global Relationship Managers and Sales Managers on a daily basis for there day to day requests and queries. Acting as major contact point for client support. Liaise with internal departments. Contact clients to build relationship and respond to enquiries on account and operational matters. Quarterly client reviews held.

• Premier Support Officer

  • Sep 1995 - Mar 2008

  Moorgate Providing support to Premier Managers with high value personal customers, assisting with delivery of income and growth acquisitions. Investigate and resolve customer queries in an efficient and friendly manner. Coordinate applications, documentation and follow through the process. Recognising potential business opportunities. Processing of applications.