NIMESH SONI
Past business review analyst at UKAR- Claim this Profile
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Gujarati -
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Bio
Yousaf Ahmed
Nimesh is a hard-working individual who is always keen to learn new skills and he applies himself to whatever task he's been given. Nimesh shows a lot of dedication at work and always excels in any task he puts his mind to.
Yousaf Ahmed
Nimesh is a hard-working individual who is always keen to learn new skills and he applies himself to whatever task he's been given. Nimesh shows a lot of dedication at work and always excels in any task he puts his mind to.
Yousaf Ahmed
Nimesh is a hard-working individual who is always keen to learn new skills and he applies himself to whatever task he's been given. Nimesh shows a lot of dedication at work and always excels in any task he puts his mind to.
Yousaf Ahmed
Nimesh is a hard-working individual who is always keen to learn new skills and he applies himself to whatever task he's been given. Nimesh shows a lot of dedication at work and always excels in any task he puts his mind to.
Credentials
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PRINCE2 Foundation
APMGJan, 2013- Oct, 2024 -
PRINCE2 Practitioner
APM GroupAug, 2013- Oct, 2024
Experience
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UK Asset Resolution Limited (UKAR)
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United Kingdom
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Financial Services
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1 - 100 Employee
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Past business review analyst
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Jul 2014 - Present
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Santander UK
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Leicester, United Kingdom
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Senior Remediation Analyst
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Dec 2013 - Jul 2014
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Huntswood
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United Kingdom
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Financial Services
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700 & Above Employee
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Compliance Consultants
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Jul 2011 - Dec 2013
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Contractor PPI / Redress Complaint Handler
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Jul 2011 - Dec 2013
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Santander
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Spain
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Banking
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700 & Above Employee
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Customer Resolution Specialist
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Oct 2010 - Jul 2011
• Review of pass business review files complying with FSA policy statements. • Preparing files for FOS request (sense check). • Peer to Peer quality checking in order to improve overall quality at micro level. • FOS adjudication review. • Actively participated in pilot process testing. • Actively helped new staff being Subject Matter Expert in order to integrate them for BAU by making them achieve quality and productivity KPI. • Report generation and analysis • Review of pass business review files complying with FSA policy statements. • Preparing files for FOS request (sense check). • Peer to Peer quality checking in order to improve overall quality at micro level. • FOS adjudication review. • Actively participated in pilot process testing. • Actively helped new staff being Subject Matter Expert in order to integrate them for BAU by making them achieve quality and productivity KPI. • Report generation and analysis
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Sports Direct
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United Kingdom
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Retail
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700 & Above Employee
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Casual Sales Assistance
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May 2009 - Jan 2011
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Customer Support
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2009 - 2011
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Supervisor
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2007 - 2008
• Training new and existing employee, Preparing training material • Implemented total quality management for the pilot project. • Quality assessment and improvement reports • Regular conference call for query client query resolution, E-mailing reports • Training new and existing employee, Preparing training material • Implemented total quality management for the pilot project. • Quality assessment and improvement reports • Regular conference call for query client query resolution, E-mailing reports
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Education
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2008 - 2010
De Montfort University
Master of Business Administration (M.B.A.), International Finance and Risk Management -
2001 - 2004
Gujarat University
Bachelor of Computer Applications, Advanced Database Management
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