Experience

Sri Lanka Institute of Tourism & Hotel Management

• Sri Lanka
• Higher Education
• 1 - 100 Employee

• Management Assistant

  • Oct 2018 - Present

  Currently working as a Management Assistant in Sri Lanka Institute of Tourism and Hotel Management. (04 years) ✓ I have been working in the Deputy Director General Academic (DDG Academic) Office and Human Resources & Administration Department since then, ➢ I managed Staff Local training programs. ➢ Recruitment. ➢ Preparation of vouchers for the payment of employee’s insurance bills. ➢ Performing various payment-related tasks such as voucher preparation, etc. ➢ Assisting in the coordination of the Deputy Director General (Academic). ➢ Coordinating with Academic Affairs Board members (both inside & outside of institution), preparation of vouchers for membership fee, taking Academic Affairs Board meeting minutes. ➢ Taking meeting minutes of all the meetings of DDG Academic’s Office. ➢ Preparing the Documentary part of 4-year Management Diploma Curriculum, 3-year Management Diploma & Craft Level Curriculum of Hotel School students. ➢ Handling day to day file processing activities, documentation works of DDG Academic’s Office Show less



Dialog Business Services

• Colombo, Western Province, Sri Lanka

• Senior Customer Relationship Officer

  • Feb 2015 - Oct 2018

  ✓ I worked as a Customer Service Officer in the Prepaid call center for 6 months. ✓ For almost three years, I worked on post-paid, Dialog TV, 4G Broadband outstanding reminders, & Telemarketing campaigns. ✓ Validating loyalty customer information and entering the customer's loyalty status into the system. ✓ I worked as a Customer Service Officer in the Prepaid call center for 6 months. ✓ For almost three years, I worked on post-paid, Dialog TV, 4G Broadband outstanding reminders, & Telemarketing campaigns. ✓ Validating loyalty customer information and entering the customer's loyalty status into the system.



Sri Lankan Airline Cargo

• Katunayake, Western Province, Sri Lanka

• Trainee Cargo Agent

  • Jan 2014 - Jul 2014

  Trainee Cargo Agent in Sri Lankan Cargo (03 months) Direct the personnel to ensure that the correct quantities of imported items are checked, monitored, and the preparation of necessary documents. Trainee Cargo Agent in Sri Lankan Cargo (03 months) Direct the personnel to ensure that the correct quantities of imported items are checked, monitored, and the preparation of necessary documents.