Experience

ELITE DIGITAL LOGISTICS

• Singapore
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Business Process Executive

  • Dec 2021 - Present

  Work closely with SSC Regional Manager to report all issues and challenges faced in SSC agencies for concerned Region. The position will lead and require facilitating change management in the Agencies and ensure SSC processes are in-line as agreed. Work closely with SSC Regional Manager to report all issues and challenges faced in SSC agencies for concerned Region. The position will lead and require facilitating change management in the Agencies and ensure SSC processes are in-line as agreed.



Kuehne+Nagel

• Switzerland
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Expeditor

  • Aug 2019 - Dec 2021

  To ensure the smooth facilitation and processing of PETRONAS (Petroliam Nasional Berhad) shipments within required Standard Operating Procedures (SOPs) and timeframes. To provide full customer service and operation support to allocated account. in charge of maintaining the mission and values of the company, and leading team members to complete tasks that bring them closer to the achievement of those goals. To ensure the smooth facilitation and processing of PETRONAS (Petroliam Nasional Berhad) shipments within required Standard Operating Procedures (SOPs) and timeframes. To provide full customer service and operation support to allocated account. in charge of maintaining the mission and values of the company, and leading team members to complete tasks that bring them closer to the achievement of those goals.



DB Schenker

• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Senior warehouse executive

  • May 2018 - Jul 2019

  Responsible for ensuring the efficient management and control of the Warehouse Operation whilst achieving agreed budgetary and service levels. Provide an effective and reliable service to customers whilst meeting all legal requirements. Responsible for organizing the safe and efficient receipt, storage and dispatch of warehouse materials, goods, and products to feed business operations and customer demand. In a large storage operation. A strategic role and deal with planning, coordinating, administration and general management issues including the management of staff and Team Leaders. Show less



APL

• United States
• Maritime Transportation
• 700 & Above Employee

• Operation analyst

  • Sep 2015 - Mar 2018

  Possess strong experience working in NOL/APL mainframe systems, especially CCMS, CCAM, ETC, GEM & SM or working experience in similar industry. Vessel operations coordinators schedule and maintain records of vessels' maintenance. At the operational level they have contact with the customers, following up customer complaints, identifying new opportunities and providing customers with solutions.

• Documentation Coordinator

  • Feb 2013 - Aug 2015

  * To manifest and ensure accuracy and timeliness of all Bills of Ladings (BL) for specific country(s).*To rectify BL error through system and excel. In addition, this position is responsible to trouble shoot problems which may arise during the manifest.



SYMPHONY GROUP OF COMPANIES

• Customer Service Executive

  • Feb 2010 - Jun 2011

  -Concentrate in general and technical issue -Building strong relationship with Singaporean subscribers -Handle inbound and outbound calls -Escalated cases to relevant department -Concentrate in general and technical issue -Building strong relationship with Singaporean subscribers -Handle inbound and outbound calls -Escalated cases to relevant department