Nima Sherpa
Service Office Host at Frogner House Apartments- Claim this Profile
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Topline Score
Bio
Credentials
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Strategic Human Resource
SHRM HR Analytics CertificationOct, 2023- Nov, 2024 -
Norwegian B1
Lenoo ASOct, 2022- Nov, 2024 -
Communication and Interpersonal skills at work
FutureLearnJun, 2021- Nov, 2024 -
German Language A2
Goethe Zentrum NepalOct, 2018- Nov, 2024
Experience
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Frogner House Apartments
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Hospitality
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1 - 100 Employee
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Service Office Host
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Sep 2022 - Present
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SAIH - Studentenes og Akademikernes Internasjonale Hjelpefond
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International Trade and Development
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1 - 100 Employee
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Vice President Stavanger Local Chapter
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Sep 2022 - May 2023
Leading Local Chapter, Stavanger with the motto of making quality higher education accessible to all Planning and executing the campaign in the local chapter Helping local chapter to engage activists for longterm Holding events, seminars, and panel discussions on the campaign at the University Attending leadership training and Annual Meeting at the SAIH Central, Oslo Leading Local Chapter, Stavanger with the motto of making quality higher education accessible to all Planning and executing the campaign in the local chapter Helping local chapter to engage activists for longterm Holding events, seminars, and panel discussions on the campaign at the University Attending leadership training and Annual Meeting at the SAIH Central, Oslo
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Serviceforum
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Norway
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Travel Arrangements
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Board Member 2022
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Jan 2022 - May 2023
Planning the event with the team, Social Media Marketing, Applying for sponsorship, Volunteering on the event day Planning the event with the team, Social Media Marketing, Applying for sponsorship, Volunteering on the event day
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Stavanger Røde Kors
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Norway
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Non-profit Organizations
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1 - 100 Employee
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Volunteer
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Feb 2022 - Mar 2022
First Aid Training Volunteered on hiking and weekend trips First Aid Training Volunteered on hiking and weekend trips
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Boss Adventure Treks & Expedition
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Nepal
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Hospitality
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Sales Officer
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Aug 2018 - Mar 2021
Designing customized packages for FIT and GIT Designing price competitive package for websites and marketing platformsRepresenting the company on tourism events: Himalayan Travel Mart and annual functions of trekking agency association and hospitality associations of NepalNegotiating with vendorsImproving annual sales of the company Organizing basic outdoor training for guides, porters, and office staff with the motive of providing quality service to the travelers Holding annual and monthly meetings for smooth operation and effective communication among different departmentsHandling Customer Relationship Management of the company Show less
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Reservations Officer
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Jan 2017 - Jul 2018
Handling FIT and GIT bookings as requiredReservation of flight tickets, hotels, transfers, and guides as per the customer's needsIssuing Permits for Peaks and National Park Permits for the trek Helping guests with the necessary paperwork and additional information related to their tripFrequent Communication with B2B partners for effective service delivery to our guestInventory Management like ordering supplies for the normal trek and camping trek
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Front Desk Receptionist
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Aug 2016 - Jan 2017
Welcoming guest Handling phone calls Scheduling meetingsAdministrative work
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Socio-cultural center "E-Werk" Oschatz, Germany
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Lichtstraße 1 04758 Oschatz , Germany
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Student Volunteer
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Jun 2019 - Aug 2019
Volunteered in a socio-cultural exchange center in Germany as an international student with the aim of helping and socializing with refugees from Afghanistan, Syria, and Iraq. Worked with Local students to exchange the culture and education system between Nepal and Germany. Volunteered in a socio-cultural exchange center in Germany as an international student with the aim of helping and socializing with refugees from Afghanistan, Syria, and Iraq. Worked with Local students to exchange the culture and education system between Nepal and Germany.
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Customer Service Representative
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Jun 2018 - Oct 2018
Attending Passengers at the check-in counter, checking the travel document of the passengers, issuing boarding passes, and forwarding any changes in their flight Teamwork with the flight crew by dispatching correct information for their flight Handling customer inquiries and complaints Onboarding Passengers on the flight Baggage Handling Attending Passengers at the check-in counter, checking the travel document of the passengers, issuing boarding passes, and forwarding any changes in their flight Teamwork with the flight crew by dispatching correct information for their flight Handling customer inquiries and complaints Onboarding Passengers on the flight Baggage Handling
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Education
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University of Stavanger
Masters, Service Leadership in International Business -
Nepal Academy of Tourism and Hotel Management
Bachelor in Travel and Tourism Management, Tourism and Travel Services Management -
Himalayan Academy
SLC, 86%