Nilini Ramlakhan
Product Operations Manager at Digicel Business Group- Claim this Profile
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Spanish Professional working proficiency
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English -
Topline Score
Bio
Mark Boulding
Nilini has to be the most enthusiastic Product Operations Manager I've ever had the pleasure to work with. Her 'can do' attitude and effective people management style always gets things done with a smile. Also her introduction of Agile working practices across a complex multi national team was very impressive.
Fanta Williams
Nilini was the key Project Manager for one of Digicel SVG's key enterprise accounts. Her level of detail is impeccable as a new CEO tasked with managing this customer relationship her expertise was instrumental in ensuring a seamless transition. She is persistent, ensuring that the multiple moving entities of sales, product design, service delivery and customer aftercare engage to ensure the customer has an optimal experience. Nilini was always positive and collegial it was a pleasure to have her on the team. To say Nilini held the many projects together supporting the market cannot be understated. She raised the bar for all of us.
Mark Boulding
Nilini has to be the most enthusiastic Product Operations Manager I've ever had the pleasure to work with. Her 'can do' attitude and effective people management style always gets things done with a smile. Also her introduction of Agile working practices across a complex multi national team was very impressive.
Fanta Williams
Nilini was the key Project Manager for one of Digicel SVG's key enterprise accounts. Her level of detail is impeccable as a new CEO tasked with managing this customer relationship her expertise was instrumental in ensuring a seamless transition. She is persistent, ensuring that the multiple moving entities of sales, product design, service delivery and customer aftercare engage to ensure the customer has an optimal experience. Nilini was always positive and collegial it was a pleasure to have her on the team. To say Nilini held the many projects together supporting the market cannot be understated. She raised the bar for all of us.
Mark Boulding
Nilini has to be the most enthusiastic Product Operations Manager I've ever had the pleasure to work with. Her 'can do' attitude and effective people management style always gets things done with a smile. Also her introduction of Agile working practices across a complex multi national team was very impressive.
Fanta Williams
Nilini was the key Project Manager for one of Digicel SVG's key enterprise accounts. Her level of detail is impeccable as a new CEO tasked with managing this customer relationship her expertise was instrumental in ensuring a seamless transition. She is persistent, ensuring that the multiple moving entities of sales, product design, service delivery and customer aftercare engage to ensure the customer has an optimal experience. Nilini was always positive and collegial it was a pleasure to have her on the team. To say Nilini held the many projects together supporting the market cannot be understated. She raised the bar for all of us.
Mark Boulding
Nilini has to be the most enthusiastic Product Operations Manager I've ever had the pleasure to work with. Her 'can do' attitude and effective people management style always gets things done with a smile. Also her introduction of Agile working practices across a complex multi national team was very impressive.
Fanta Williams
Nilini was the key Project Manager for one of Digicel SVG's key enterprise accounts. Her level of detail is impeccable as a new CEO tasked with managing this customer relationship her expertise was instrumental in ensuring a seamless transition. She is persistent, ensuring that the multiple moving entities of sales, product design, service delivery and customer aftercare engage to ensure the customer has an optimal experience. Nilini was always positive and collegial it was a pleasure to have her on the team. To say Nilini held the many projects together supporting the market cannot be understated. She raised the bar for all of us.
Credentials
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Interconnecting Cisco Networking Devices: Accelerate CCNAX 3.0
CiscoFeb, 2018- Nov, 2024 -
Project Management Studies
Project Management InstituteMar, 2017- Nov, 2024 -
Business Process Management and Re-Engineering
School of Business and Computer ScienceSep, 2016- Nov, 2024 -
FTTH Training
FOC (Fiber Optic Association)Aug, 2016- Nov, 2024 -
Cable preparation and Splicing Boot Camp
Advanced Technical Institute of Trinidad and TobagoApr, 2016- Nov, 2024 -
Six Steps to Sucess-Honorary Participant for Association of Female Executives of Trinidad and Tobago
AFETTMar, 2016- Nov, 2024 -
GPON/10GPON/FTTH Training
Huawei TechnologiesOct, 2015- Nov, 2024 -
ArcGIS Data Interoperability Basics; Basics of Geographic Coordinate Systems; Editing in ArcGIS Desktop; Getting Information from a GIS Map Getting started with; GIS Image Processing with ArcGIS; Putting your GIS skills to work; Teaching with GIS
Esri UKNov, 2014- Nov, 2024 -
OSS/BSS Education on E2E System (Ericsson Network Engineer and Granite)
EricssonSep, 2014- Nov, 2024 -
Bachelor in Electrical and Computer Engineering
University of the West Indies, St. Augustine CampusMay, 2014- Nov, 2024
Experience
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Digicel Business Group
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Saint Lucia
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Telecommunications
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1 - 100 Employee
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Product Operations Manager
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Feb 2022 - Present
I work with a team of highly skilled professionals to launch business products in 25 markets across the Caribbean, Central America, and Asia Pacific. At Digicel Business, we continue to transform the digital experience for our customers by providing high quality range of products, solutions and services. We offer solutions in Mobile, Connectivity, Cloud, Cybersecurity, Smart and Digital. I perform the following: 1. Project Management and Consultancy 2. Product Development Process 3. Product Launch Strategy 4. Go to Market Launch Execution 5. Revenue and Service Assurance 6. Development of Team Knowledge Centers Show less
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Digicel Group
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Jamaica
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Telecommunications
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700 & Above Employee
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SID Project Manager
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Jun 2018 - Sep 2022
I worked as a Project Manager for the Group Business Solutions Team, to deliver Technical Solutions for small to large businesses, within the Caribbean.
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Senior GIS Special Projects Lead
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Sep 2018 - Aug 2019
I worked as a Project Lead developing plans and coordinating the implementation of the organization’s Geographical Information System; to meet the group-wide mapping and end-user service objectives.
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GIS Team Leader
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Jan 2015 - Sep 2018
I manage a team of GIS Engineers to deliver Network Designs on time and according to standard design specifications.
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GIS Engineer
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Sep 2014 - Jan 2015
As an intern Engineer, I was tasked with the management and development of all GIS data to assist with the FTTH and FTTB networks in Trinidad and Tobago and Jamaica.
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Education
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2010 - 2014
University of the West Indies, St. Augustine Campus
Bachelor's degree, Electrical and Computer Engineering -
2018 - 2019
University of Bedfordshire
Masters in Business Administration, Business Administration and Management, General
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