Experience

Tanfeeth

• United Arab Emirates
• Banking
• 700 & Above Employee

• Social Media, Communications and Culture Assistant Manager

  • Oct 2020 - Present

  - Develop and manage all Internal Communication, Public Relations, Marketing and Social Media road maps in alignment with Tanfeeth's business strategy- Draft, edit, and disseminate communication materials such as press releases, feature stories and intranet content- Write and edit monthly company-wide newsletter 'UNITE' by sharing employee success stories to strengthen knowledge management, outreach, and stakeholder engagement - Lead all Social media strategies and platforms: Facebook, Instagram, LinkedIn and YouTube including content calendar, analytics management and reporting on a monthly basis- Assist in the development of advertising marketing collateral, printed materials, and web graphics with ad-hoc projects including web design, digital, and print communication and photography

• Communication Specialist

  • Nov 2016 - Oct 2020

  - Superior copywriting skills with versatility in both executive and journalistic styles and voices- Drives all Internal Communication road maps in alignment with Tanfeeth’s business strategy through various channels: Intranet website, newsletters, memorandums etc. - Leads, plans and executes all internal employee events including town halls, roadshows and employee engagement and recognition initiatives - Co-leads on Social Media strategy (Facebook and Instagram) including calendar, analytics management and reporting - Co-leads on Corporate Social Responsibility (CSR) strategy and initiatives, assist in preparation with procurement, budgets and action plans - Solid command of MS suite including MS Word, MS Powerpoint, and Indesign



Europ Assistance

• France
• Insurance
• 700 & Above Employee

• Case Manager

  • Jun 2015 - Nov 2016

  -Accountable for the medical management of all international members (European, African, Middle-Eastern, and Asian markets) who require long-term care including air evacuations, commercial transfers, in-patient admissions, and rehabilitation -Responsible for cases in excess of $100K+ ensuring maximum quality of care, cost-containment, and corporate strategy-Worked closely with in-house medical staff to determine whether treatment plan is medically necessary; completing preauthorization processes specific to policy and area-legislation requirements -Supported Provider Relations/Claims teams in successfully arranging direct billing contracts with non-network providers -Ownership of Salesforce/Share-point sites; duties includes updating internal literature, changes in client requests, and member feedback

• International Assistance Coordinator

  • Sep 2014 - Jun 2015