Nilesh S.
Asst Manager - IT Infrastructure at Meru Cab Company Pvt. Ltd.- Claim this Profile
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English Full professional proficiency
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Hindi Full professional proficiency
Topline Score
Bio
Hitesh Shah
Nilesh has been very knowledgeable, very instrumental in his work.. Though he may sound very simple when he speaks , his knowledge on the subject is extraordinary.. Nilesh has been of great help , assistance whenever reached out for help in his area of expertise.. Good to have Nilesh as a close friend
Pankaj SHARMA
Nilesh is a wonderful person to work with and has excellent expertise in leadership and coaching. He consistently demonstrated a solid work ethic and is self-motivated, methodical and a very capable team player. It's very rare that you come across a person like Nilesh - I've known him since last 4 years, and hence this recommendation without any reservations.
Hitesh Shah
Nilesh has been very knowledgeable, very instrumental in his work.. Though he may sound very simple when he speaks , his knowledge on the subject is extraordinary.. Nilesh has been of great help , assistance whenever reached out for help in his area of expertise.. Good to have Nilesh as a close friend
Pankaj SHARMA
Nilesh is a wonderful person to work with and has excellent expertise in leadership and coaching. He consistently demonstrated a solid work ethic and is self-motivated, methodical and a very capable team player. It's very rare that you come across a person like Nilesh - I've known him since last 4 years, and hence this recommendation without any reservations.
Hitesh Shah
Nilesh has been very knowledgeable, very instrumental in his work.. Though he may sound very simple when he speaks , his knowledge on the subject is extraordinary.. Nilesh has been of great help , assistance whenever reached out for help in his area of expertise.. Good to have Nilesh as a close friend
Pankaj SHARMA
Nilesh is a wonderful person to work with and has excellent expertise in leadership and coaching. He consistently demonstrated a solid work ethic and is self-motivated, methodical and a very capable team player. It's very rare that you come across a person like Nilesh - I've known him since last 4 years, and hence this recommendation without any reservations.
Hitesh Shah
Nilesh has been very knowledgeable, very instrumental in his work.. Though he may sound very simple when he speaks , his knowledge on the subject is extraordinary.. Nilesh has been of great help , assistance whenever reached out for help in his area of expertise.. Good to have Nilesh as a close friend
Pankaj SHARMA
Nilesh is a wonderful person to work with and has excellent expertise in leadership and coaching. He consistently demonstrated a solid work ethic and is self-motivated, methodical and a very capable team player. It's very rare that you come across a person like Nilesh - I've known him since last 4 years, and hence this recommendation without any reservations.
Credentials
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Cybersecurity
CiscoJun, 2021- Nov, 2024 -
Splunk 7.x Fundamentals Part 2
Splunk - NYCApr, 2021- Nov, 2024 -
Splunk 7.x Fundamentals Part 1
Splunk - NYCMar, 2021- Nov, 2024 -
Town Hall Award
Client - Warner BrothersFeb, 2016- Nov, 2024 -
IGEL Certified Professional
IGEL Technology America, LLCJun, 2022- Nov, 2024 -
NSE 1 Certified
FortinetJun, 2021- Nov, 2024 -
NSE 2 Certified
FortinetJun, 2021- Nov, 2024 -
ITIL V3
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Experience
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Meru
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India
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Travel Arrangements
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200 - 300 Employee
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Asst Manager - IT Infrastructure
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Dec 2009 - Aug 2012
Key Deliverables: IT Infrastructure & Asset Management: • IT procurement, Renewing IT contracts AMC, FMS, etc for PAN India. (Yearly & Monthly IT – Budgeting) • Ensuring adherence to SLAs on incident, service & maintenance requests. • Quotation Finalising • Presenting the monthly dashboard and reports to management. • IT Asset Management for PAN India (Networks, Servers, IP Phones & Laptop Desktop Inventory etc). • Maintain Software Licenses & Software Renewal… Show more Key Deliverables: IT Infrastructure & Asset Management: • IT procurement, Renewing IT contracts AMC, FMS, etc for PAN India. (Yearly & Monthly IT – Budgeting) • Ensuring adherence to SLAs on incident, service & maintenance requests. • Quotation Finalising • Presenting the monthly dashboard and reports to management. • IT Asset Management for PAN India (Networks, Servers, IP Phones & Laptop Desktop Inventory etc). • Maintain Software Licenses & Software Renewal • Hardware and software products purchase or maintenance contracts (Tier 1 Vendors) • BTS Asset Management: MDT, MCT, Taxi GPS System, SIM Cards Inventory Management. • Maintaining infrastructure facilitates comprising switches, routers, desktop, laptop and servers. Handling the daily operations. • Liaising with vendors & service providers for procurement and escalations. • Overseeing data backup compliance and handling escalations. System Administration: • Team Management. • EUC Reporting on Monthly and Yearly basis and enhancing processes on regular basis. • Installing, configuring and maintaining networks, network equipment and devices. • Implementing policies, installing & monitoring Security Tools for event Management. • Handling troubleshooting of File & Print Servers, hardware and network problems. • Managing the Active Directory, DHCP, DNS, Backup, Patch Management & VM Ware setup in the organisation • Troubleshooting problems pertaining to Server, Workstation, System Performance Application Conflicts and System Bugs. • Implemented Symantec AV server across all locations and client deployments. • Addressing queries regarding the Information System / Software including maintenance of hardware / software support. • EPO / Virus Control. • Reporting on Monthly and Yearly basis and enhancing processes on regular basis. • Ensure compliance of ISO standards in all IT operational processes & procedures and face the internal and external audits Show less Key Deliverables: IT Infrastructure & Asset Management: • IT procurement, Renewing IT contracts AMC, FMS, etc for PAN India. (Yearly & Monthly IT – Budgeting) • Ensuring adherence to SLAs on incident, service & maintenance requests. • Quotation Finalising • Presenting the monthly dashboard and reports to management. • IT Asset Management for PAN India (Networks, Servers, IP Phones & Laptop Desktop Inventory etc). • Maintain Software Licenses & Software Renewal… Show more Key Deliverables: IT Infrastructure & Asset Management: • IT procurement, Renewing IT contracts AMC, FMS, etc for PAN India. (Yearly & Monthly IT – Budgeting) • Ensuring adherence to SLAs on incident, service & maintenance requests. • Quotation Finalising • Presenting the monthly dashboard and reports to management. • IT Asset Management for PAN India (Networks, Servers, IP Phones & Laptop Desktop Inventory etc). • Maintain Software Licenses & Software Renewal • Hardware and software products purchase or maintenance contracts (Tier 1 Vendors) • BTS Asset Management: MDT, MCT, Taxi GPS System, SIM Cards Inventory Management. • Maintaining infrastructure facilitates comprising switches, routers, desktop, laptop and servers. Handling the daily operations. • Liaising with vendors & service providers for procurement and escalations. • Overseeing data backup compliance and handling escalations. System Administration: • Team Management. • EUC Reporting on Monthly and Yearly basis and enhancing processes on regular basis. • Installing, configuring and maintaining networks, network equipment and devices. • Implementing policies, installing & monitoring Security Tools for event Management. • Handling troubleshooting of File & Print Servers, hardware and network problems. • Managing the Active Directory, DHCP, DNS, Backup, Patch Management & VM Ware setup in the organisation • Troubleshooting problems pertaining to Server, Workstation, System Performance Application Conflicts and System Bugs. • Implemented Symantec AV server across all locations and client deployments. • Addressing queries regarding the Information System / Software including maintenance of hardware / software support. • EPO / Virus Control. • Reporting on Monthly and Yearly basis and enhancing processes on regular basis. • Ensure compliance of ISO standards in all IT operational processes & procedures and face the internal and external audits Show less
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HCL Infinet Ltd
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Mumbai Area, India
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Site Incharge - IT Support
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Jan 2009 - Nov 2009
Support one major business key account of MERU Cab Company Pvt ltd, a company of IVFA Funded company. Handling 4 branches & coordinating with all locations for L1 IT Operations Infrastructure; Network, Server, IVR, Call Center Applications & End User IT support. Support one major business key account of MERU Cab Company Pvt ltd, a company of IVFA Funded company. Handling 4 branches & coordinating with all locations for L1 IT Operations Infrastructure; Network, Server, IVR, Call Center Applications & End User IT support.
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Progressive Infotech Pvt. Ltd.
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India
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IT Services and IT Consulting
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700 & Above Employee
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IT Support Engineer
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Mar 2008 - Jan 2009
Support one major business key account of MERU Cab Company Pvt ltd, a company of IVFA Funded company. Handling 4 branches & coordinating with all locations for L1 IT Operations Infrastructure; Network, Server, IVR, Call Center Applications & End User IT support. Support one major business key account of MERU Cab Company Pvt ltd, a company of IVFA Funded company. Handling 4 branches & coordinating with all locations for L1 IT Operations Infrastructure; Network, Server, IVR, Call Center Applications & End User IT support.
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CGS Infotech Solutions
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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IT & Network Engineer
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Nov 2006 - Mar 2008
Worked as Senior Customer Support Engineer and Team Leader at client location with 3 team member including Help-desk coordinator and responsible for IT support to end-user. We handled branded desktop, 5 Dell Power edge 2900 series server, 3 HP network printer, laptops and MS software troubleshooting. We are also handling location across India and provide remote support Worked as Senior Customer Support Engineer and Team Leader at client location with 3 team member including Help-desk coordinator and responsible for IT support to end-user. We handled branded desktop, 5 Dell Power edge 2900 series server, 3 HP network printer, laptops and MS software troubleshooting. We are also handling location across India and provide remote support
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Atharva Education Trust
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Mumbai Area, India
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Technical In Charge
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Jul 2005 - Nov 2006
I worked as Technical In charge and Handling All IT operations of Collages Under AET. installation and troubleshooting of Systems, Printers, Scanner, Laptops, UPS, Anti-Virus, Operating System, FAX Machine, Telephone lines, Hotline and CCTV & basic Network.. I worked as Technical In charge and Handling All IT operations of Collages Under AET. installation and troubleshooting of Systems, Printers, Scanner, Laptops, UPS, Anti-Virus, Operating System, FAX Machine, Telephone lines, Hotline and CCTV & basic Network..
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Education
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2001 - 2004
University of Mumbai
Shankar Narayan Collage of Arts & Commerce, Information Technology -
2000 - 2001
Maharashtra Institute of Computer Technology
Diploma in Computers, ADCHN -
1988 - 2000
Kendriya Vidyalaya
SSC & HSC CBSE Board, SSC & HSC From CBSE BOARD
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